Jobs at The Public Library of Youngstown & Mahoning County (Now Hiring) — 2 open

Job DetailsJob Location: Main Library/Administration - Youngstown, OH 44503Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $76,667.00 - $76,667.00 Salary/yearUnder the direction of the Chief Experience Officer (CXO), is responsible for all activities, operations and functions of their assigned area, including the supervision of staff, implementation of modern library techniques and technologies, establishment of procedures, recommendation of policies, and development of short- and long-range plans and budgets for their assigned area, as well as assisting with System-wide planning. Provides oversight of supervisors and library initiatives, helps guide staff in the formulation of service goals to assure operation in accordance with Library policy and priorities and to deliver services responsive to community needs.

Coordinates the work of a major section of the Experience Division, including but not limited to reference services, readers’ advisory, programming, circulation, community engagement, services to youth, services to adults, and training in these areas. May have responsibility for System-wide coordination of specific strategic goals at the direction of the CXO.
Directly supervises functions and operations Main Departments and/or Branches as assigned and coordinates the activities of subordinate supervisors, and other employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions, including hiring and corrective action plans; conducting performance reviews; conducting departmental training and orientation; participating in contract negotiations as needed; and other day-to-day management and oversight necessary to maintaining library operations.
Facilitates resolution of problems, concerns, or complaints between staff. Facilitates and encourages staff development. Provides direct instruction, mentorship, training, guidance and oversight to assigned supervisors. Facilitates open communication channels between staff of bargaining units, library administration and community groups. Addresses comments and concerns from the public that cannot be addressed at the branch or departmental level.
Plans and organizes services. Recommends policies to the CXO and implements procedures for public services. Establishes standards and control procedures for and ensures that collections, programs and services are meeting user needs and are in support of the Library’s mission by working closely with other administrative teams. Demonstrates continuous effort to improve operations and streamline work processes.
Keeps abreast of new developments in the field, including those of a technological nature. Analyzes needs and recommends and implements appropriate measures for improving service; disseminates such information to Section, Public Services Division and other library staff.
Facilitates with supervisors a model that enables the staff to know the concerns and issues of the neighborhood by developing closer planning and working relationships between the library and community leaders, groups, and agencies. Serves as a strong advocate for the Library and the power of Library resources to make a positive contribution in the community. Provides the public with information by utilizing library resources, and through public presentations on library services; resolves complaints.
Works with other Divisions, Leadership, and Library Administration to provide a coordinated program of library services in compliance with the Strategic Plan and Service Excellence Agreements.
Coordinates System-wide projects and studies at the direction of the CXO; develops, implements, analyzes and reports statistical measures of library service.
Plans, organizes, and coordinates System-wide training related to library services for self and others. Provides assistance and guidance to professional and paraprofessional staff in areas of expertise.
Any and all other duties as assigned.

Qualifications
Bachelor's degree required. A master's degree in library science, public administration, business administration (MBA), or another closely related field is preferred.
In lieu of a master's degree, candidates with a bachelor's degree and four (4) years or more of supervisory experience in a closely related field may be considered.
Minimum of 5 years of professional experience in progressively responsible positions, at least 3 of which have been in a supervisory position, preferably in a union setting.
Comprehensive knowledge of goals, principles, practices, systems and techniques of professional public library work. Including: thorough knowledge of a variety of subject matters and related books and literature, thorough knowledge of the principles of book selection, thorough knowledge of reader interests, authors and available books and materials, considerable knowledge of publisher and dealer practices and methods.
Comprehensive knowledge of management and supervisory techniques, the ability to apply them to create effective and efficient service, the ability to supervise and organize the work of staff, enforce disciplinary procedures, coach and counsel staff and effectively appraise employee’s performance.
Demonstrated ability to communicate clearly and concisely, orally and in writing; to effectively plan, direct, and manage people; properly interpret and make decisions in accordance with library policy and procedure; demonstrate initiative and resourcefulness; and work with a minimum of supervision.
Ability to supervise using proven and approved techniques.
Strong motivational and leadership skills.
Extensive experience and a high degree of expertise with digital library services and proficient with other technology used by the library.
Excellent problem solving ability. Must be able to work in confidence with other administrative staff.
Ability to maintain complex records, effective documentation, and perform research and in-depth analyses, and prepare reports.
Nature of work requires an ability to effectively communicate and exchange information, collect, compile and prepare work documents, programs; outreach; and overall collection management of assigned locations, and operate standard business office equipment.
Travel to other library branches and community outreach are required.
The majority of work is performed but not limited to a general office/library environment.
Availability for extended or non-traditional hours as needed to perform job duties.
Participation and attendance at promotional events and off-site meetings required.
Able to reach, bend, climb, squat, lift 25lbs, push up to 50lbs, and stand for long periods of time.

Some Benefits Include

Health Insurance (Medical/Dental/Vision)

Paid Life Insurance

Voluntary coverage including; Additional life insurance, accident coverage, critical care
Wellness program
Paid vacation, 11 paid holidays, sick time, personal days
Employee discounts
OPERS participation

PLYMC is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. PLYMC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact the Human Resources Department at [email protected].

For questions pertaining to this job or others, please email us at [email protected].