Sofia, Sofia-City, Bulgaria · On-site
Company Description About Playtech Founded in 1999, the company has a premium listing on the main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. …
Skills: Customer Onboarding, KYC, Registration Flows, Risk-Based Onboarding, Regulatory Compliance
Sofia, Sofia-City, Bulgaria · On-site
Company Description Аbout Playtech Founded in 1999, the company has a premium listing on the main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. …
Skills: Project Coordination, Payroll Operations, Employee Engagement, DEI, GDPR
Sofia, Sofia-City, Bulgaria · On-site
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. …
Skills: CRM Management, Team Leadership, Campaign Execution, Customer Retention, Lifecycle Marketing
Kyiv, Ukraine · On-site
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leverag…
Skills: Linux, Networking, Docker, Kubernetes, AWS
Sofia, Sofia-City, Bulgaria · On-site
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. …
Skills: Project Management, Stakeholder Management, Agile, Kanban, Waterfall
Southfield, Michigan, United States · On-site
Company Description PT Services (Delaware) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solution…
Skills: Card Shuffling, Card Sorting, Customer Service, Interpersonal Communication, MS Office
Southfield, Michigan, United States · On-site
$16/hr–$22/hr
Company Description Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solutions to the industry’s leading gaming ope…
Skills: Customer Service, Interpersonal Communication, Game Dealing, Card Shuffling, MS Office
Atlantic City, New Jersey, United States · On-site
$16/hr–$20/hr
Company Description PT Services (New Jersey) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added soluti…
Skills: Card Shuffling, Card Sorting, Customer Service, Interpersonal Communication, MS Office
Southfield, Michigan, United States · On-site
$22/hr–$25/hr
Company Description PT Services (Delaware) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solution…
Skills: Live Game Supervision, Gaming Commission Regulations, Customer Service, Microsoft Excel, Conflict Resolution
Märja, Estonia · Hybrid
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leverag…
Skills: Project Administration, Programme Coordination, Operations Support, Stakeholder Management, Microsoft 365
Kyiv, Ukraine · Hybrid
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leverag…
Skills: Project Administration, Programme Coordination, Operations Support, Stakeholder Management, Microsoft 365
Kyiv, Ukraine · Hybrid
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leverag…
Skills: Agile Delivery Management, Platform Operations, Incident Management, Audit & Compliance, ISO 27001
Märja, Estonia · Hybrid
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leverag…
Skills: Agile Delivery Management, Platform Operations, Incident Management, Audit and Compliance, ISO 27001
Kyiv, Ukraine · Hybrid
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leverag…
Skills: AI Solution Engineering, LLM APIs, Vector Stores, RAG, Agentic Workflows
Märja, Estonia · Hybrid
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leverag…
Skills: AI Solution Engineering, LLM APIs, Vector Stores, RAG, Agentic Workflows
Sofia, Sofia-City, Bulgaria · Hybrid
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leverag…
Skills: Project Administration, Programme Coordination, Operations Support, Stakeholder Management, Microsoft 365
Sofia, Sofia-City, Bulgaria · Hybrid
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leverag…
Skills: Agile Delivery Management, Platform Operations, Incident Management, Audit And Compliance, ISO 27001
Sofia, Sofia-City, Bulgaria · Hybrid
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leverag…
Skills: AI Solution Engineering, LLM APIs, Vector Stores, RAG, Agentic Workflows
Gibraltar, Gibraltar · Hybrid
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leverag…
Skills: Agile Delivery Management, Platform Operations, Incident Management, Audit And Compliance, ISO 27001
London, England, United Kingdom · Hybrid
Company Description About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leverag…
Skills: Agile Delivery Management, Platform Operations, Incident Management, Audit & Compliance, ISO 27001
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The role involves designing and optimizing end-to-end customer onboarding journeys and verification flows across regulated markets. You will translate regulatory requirements into practical solutions while balancing risk control and customer experience.
Candidates need proven experience in KYC and onboarding within regulated multi-market environments and hands-on experience with configurable back-office platforms. Strong analytical skills and the ability to operate within complex rule-based systems are essential.
Founded in 1999, the company has a premium listing on the main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging, and entertaining gaming experience. Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry.
Read more about who we are and what we do here: www.playtechpeople.com
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.
Playtech Managed Services is seeking an experienced Customer Onboarding Solution Lead responsible for the design and optimization of compliant onboarding flows across regulated markets.
Thrive in a culture that values...
PLAYTECH MANAGED SERVICES
Established in 2007 in Sofia, Bulgaria, Playtech Managed Services, a company of Playtech Group has grown into a thriving hub of 500 dedicated professionals, fostering a culture of collaboration, respect, and support. Specializing in customer support and risk management services for leading gaming platforms worldwide, our teams boast industry-leading response times and expertise. At Playtech Managed Services, we prioritize the personal and professional development of our team members, offering opportunities for both horizontal and vertical growth. Our dedicated employees invest their time and expertise in our success, and in return, we invest our passion in them. We provide a fun, creative, rewarding, and inspiring environment where individuals have the freedom to express themselves.
Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.
Playtech is the gambling industry's leading technology company. 18+. Please gamble responsibly. begambleaware.org
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7900 employees in 20 countries Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting. We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution. The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino. Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more. Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools. If you are an ambitious, creative thinker and would like to work for us we want to hear from you!
Offices: 71 High Holborn, London, England WC1V 6EA, GB
Playtech is the gambling industry's leading technology company. 18+. Please gamble responsibly. begambleaware.org
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7900 employees in 20 countries Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting. We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution. The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino. Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more. Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools. If you are an ambitious, creative thinker and would like to work for us we want to hear from you!
Offices: 71 High Holborn, London, England WC1V 6EA, GB
