Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Skills: Systems Engineering, Camera Systems, Satellite Imaging, Requirements Flowdown, Trade Studies
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Vice President & Chief Information Security Officer
San Francisco, California, United States · Hybrid
$261k–$326k/yr
Senior+$1.1B raised
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Skills: Information Security Strategy, AI Defense Strategies, Cyber Risk Management, Cloud Security, Incident Response
Deployment Strategist, Professional Services Global D&I
Stockholm, Sweden · Hybrid
Senior$1.1B raised
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Skills: Systems Integration, Golang, Python, Postgresql, React
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Skills: Engineering Program Management, Technical Project Management, Cybersecurity, Space Security, Cross-functional Leadership
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Skills: Government Sales, SaaS, Solution Selling, Military Operations Knowledge, Intelligence Analysis
Senior Engineering Manager - AI Geospatial Assistant Team
San Francisco, California, United States · Hybrid
$183k–$229k/yr
Senior$1.1B raised
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Skills: Engineering Management, AI Productization, LLM Observability, Geospatial Data Analysis, Talent Sourcing
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Skills: Python, SQL, ETL Pipeline Design, Data Architecture, Fivetran
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Skills: Technical Support, Root Cause Analysis, JavaScript, Python, Perl
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Washington, District of Columbia, United States · Hybrid
$143k–$203k/yr
Senior$1.1B raised
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Skills: Sales Development Strategy, Pipeline Generation, Account-Based Marketing, B2B SaaS Sales, Team Leadership
Software Engineering Manager, Area Monitoring & LPIS
Ljubljana, Slovenia · Hybrid
Senior$1.1B raised
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Skills: Orbital Mechanics, Space Mission Operations, C++, Python, First-principles Analysis
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
Skills: Commercial Strategy, Data Product Development, Geospatial AI, Rapid Prototyping, Market Data Analysis
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of…
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Part-time, Internship
bachelor degree, postgraduate degree
Generous Time Off, Comprehensive Leave Policies, Employee Wellness Program, Home Office Reimbursement, Monthly Benefit Allowance, Monthly Phone and Internet Reimbursement
Posted 14d ago
~40 hrs/week
Responsibilities
Support customer onboarding activities by coordinating scheduling, communications, and training sessions to ensure successful product adoption. Maintain onboarding resources and collaborate with cross-functional teams to improve customer engagement and workflows.
Requirements
Must be currently enrolled in a Bachelor's or Master's degree program with strong communication skills and technical aptitude. Experience in project coordination and familiarity with APIs or technical products is required.
Full job description
Welcome to Planet. We believe in using space to help life on Earth.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.
Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.
As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.
We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.
Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.
About the Role:
Planet is looking for a Customer Onboarding Specialist Working Student to support onboarding programs that help customers successfully adopt and use Planet data, platforms, and workflows. In this role, you will support customer onboarding activities, assist with training sessions and communications, and help maintain resources that enable customers to quickly realize value from Planet products.
You will work closely with the Onboarding Specialist, as well as Customer Success, Support, Education, and Solutions teams to support onboarding delivery across customer segments. This role combines customer-facing coordination with operational support and content maintenance to help ensure a smooth and consistent onboarding experience. This role sits within the Planet Education & Enablement team.
This is a part-time, hybrid role which will require you to work from our Berlin office 2 days per week.
Impact You’ll Own:
Support customer onboarding activities, including scheduling, communications, and onboarding follow-ups
Assist with the delivery of onboarding sessions and customer training programs for Planet products, platforms, and workflows
Partner with Sales, Technical Support, Customer Success, and Solutions teams to help ensure smooth onboarding experiences for new customers
Maintain and update onboarding resources, guides, and customer-facing materials across onboarding and education platforms
Support onboarding communications and campaigns to encourage customer engagement and adoption
Track onboarding feedback, common customer questions, and support trends to help identify opportunities for content and process improvements
Help maintain consistent onboarding workflows and processes across customer engagements
Assist with operational coordination for global onboarding activities across customer time zones
What You Bring:
Currently enrolled in a Bachelor’s or Master’s degree program in a relevant field
Solid communication skills with the ability to explain complex concepts clearly to both technical and non-technical audiences
Interest in customer onboarding, customer education, technical enablement, or customer success
Familiarity with APIs, developer tools, or technical products
Ability to learn new technical products and workflows quickly
Technical aptitude, including comfort navigating technical documentation and troubleshooting common workflow issues
Solid organizational skills and attention to detail in a fast-paced environment
Comfort working cross-functionally with customer-facing and technical teams
Experience coordinating projects, trainings, meetings, or customer-facing activities through coursework, internships, student organizations, or previous work experience
What Makes You Stand Out:
Experience working with geospatial, remote sensing, or scientific data products
Familiarity with coding languages esp Python
Familiarity with Learning Management Systems (LMS), customer education platforms, or help centers
Exposure to onboarding automation, lifecycle communications, or customer engagement tools
Experience supporting technical or developer-focused customers
Fluency in multiple languages
Application Deadline:
September 10, 2026 by 11:59p / 23:59 CET (Central European Time)
Benefits While Working at Planet:
These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.
Generous time off including vacation, holidays and company global days off
Comprehensive Leave Policies
Employee Wellness Program
Home Office Reimbursement
Monthly benefit to choose from a variety of providers (Urban Sports Club, Groceries, Clothes, Entertainment, Transportation...)*
Monthly Phone and Internet Reimbursement
Access to LinkedIn Learning
Volunteering Benefits
San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Why we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.
EEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.
Accommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to [email protected] or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.
Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We currently use Metaview to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a "Planet AI Notetaker" for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.
Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact [email protected] with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.
Planet is a leading provider of global, daily satellite imagery and geospatial solutions. Planet is driven by a mission to image the world every day, and make change visible, accessible and actionable. Founded in 2010 by three NASA scientists, Planet designs, builds, and operates the largest Earth observation fleet of imaging satellites. Planet provides mission-critical data, advanced insights, and software solutions to customers comprising the world’s leading agriculture, forestry, intelligence, education and finance companies and government agencies, enabling users to simply and effectively derive unique value from satellite imagery. Planet is a public benefit corporation listed on the New York Stock Exchange as PL.
Offices: 645 Harrison St, Floor 4, San Francisco, California 94107, US
Planet is a leading provider of global, daily satellite imagery and geospatial solutions. Planet is driven by a mission to image the world every day, and make change visible, accessible and actionable. Founded in 2010 by three NASA scientists, Planet designs, builds, and operates the largest Earth observation fleet of imaging satellites. Planet provides mission-critical data, advanced insights, and software solutions to customers comprising the world’s leading agriculture, forestry, intelligence, education and finance companies and government agencies, enabling users to simply and effectively derive unique value from satellite imagery. Planet is a public benefit corporation listed on the New York Stock Exchange as PL.
Offices: 645 Harrison St, Floor 4, San Francisco, California 94107, US