Lviv, Lviv Oblast, Ukraine · On-site
We are a leading provider of technology content and services for the Location Based Industry. Maintaining a diversified IP portfolio in four primary market segments: M2M Intelligence, Golf Location Solutions, Vehicle Tel…
Skills: Technical support, Ticketing systems, Mapping tools, Google Earth, Critical thinking
Lviv, Lviv Oblast, Ukraine · On-site
We are a leading provider of technology content and services for the Location Based Industry. Maintaining a diversified IP portfolio in four primary market segments: M2M Intelligence, Golf Location Solutions, Vehicle Tel…
Skills: Project management, Software development life cycle, Hardware development, Acceptance testing, Time management
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The Technical Support Agent manages the daily mapping support ticket workflow and coordinates with international teams to resolve technical issues. They also provide status updates to management and ensure all customer support tickets are tracked and completed accurately.
Candidates must possess at least medium to advanced English proficiency and the ability to learn mapping tools and golf-related concepts. Strong organizational skills, critical thinking, and experience with Google Earth are required for effective troubleshooting and ticket management.
We are a leading provider of technology content and services for the Location Based Industry. Maintaining a diversified IP portfolio in four primary market segments: M2M Intelligence, Golf Location Solutions, Vehicle Telematics and Geo-Data Solutions.
Are you looking for an innovative and cutting-edge technology company that will motivate you and support your career?
Take charge of your career future at Pixels Matter US-based company specializing in golf equipment and join us in our Lviv team.
As a Technical Support Agent, you will be a vital contributor to our inspiring and bold mission.
SALARY COMMENSURATE WITH EXPERIENCE
Building Solutions for Partners Across the Globe
We are a leading provider of technology content and services for the Location Based and Cellular Connected Devices industries. Maintaining a diversified IP portfolio in four primary market segments: IoT Intelligence, Golf Location Solutions, Vehicle Telematics and Geo-Data Solutions. We are located in San Diego, California and Lviv, Ukraine. We are committed to creating cutting edge products, and we have fun while doing it. Our small team environment is fast-paced and dynamic. We work diligently for our partners to bring products to market quickly and with minimal development costs. The name Pixels Matter was selected as testament to our level of care in everything we do - if a design is off by even one pixel, it can greatly change its intent and purpose.
Offices: San Diego, CA 92101, US · Kharkiv, Kharkiv 61023, UA · Lviv, UA
Building Solutions for Partners Across the Globe
We are a leading provider of technology content and services for the Location Based and Cellular Connected Devices industries. Maintaining a diversified IP portfolio in four primary market segments: IoT Intelligence, Golf Location Solutions, Vehicle Telematics and Geo-Data Solutions. We are located in San Diego, California and Lviv, Ukraine. We are committed to creating cutting edge products, and we have fun while doing it. Our small team environment is fast-paced and dynamic. We work diligently for our partners to bring products to market quickly and with minimal development costs. The name Pixels Matter was selected as testament to our level of care in everything we do - if a design is off by even one pixel, it can greatly change its intent and purpose.
Offices: San Diego, CA 92101, US · Kharkiv, Kharkiv 61023, UA · Lviv, UA
