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Jobs at PerLuxe Travels (Now Hiring) — 1 open

PerLuxe Travels logoPerLuxe Travels

Travel Concierge Representative

Philadelphia, Pennsylvania, United States · On-site

Entry level

About the Role At Perluxe Travels, we believe every journey should be seamless, memorable, and tailored to the unique needs of our clients. As a Travel Concierge Representative, you will play a vital role in crafting exc…

Skills: Travel Planning, Customer Service, Booking Platforms, CRM Systems, Microsoft Office Suite

PerLuxe Travels logo

Travel Concierge Representative

PerLuxe Travels

Philadelphia, Pennsylvania, United States • On-site

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Entry level

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  • Part-time
  • high school, associate degree, bachelor degree
  • Competitive Income, Performance-based Incentives, Professional Development, Career Growth, Travel Discounts, Exclusive Offers
  • Posted 22d ago
  • ~40 hrs/week

Responsibilities

The role involves crafting personalized travel experiences by assisting clients with bookings for flights, accommodations, and transportation. It also requires coordinating with suppliers and resolving travel issues to ensure high client satisfaction.

Requirements

Candidates should have a high school diploma and 1-2 years of experience in travel, hospitality, or customer service. Proficiency in booking platforms and CRM systems, along with a passion for travel, is required.

Full job description

About the Role



At Perluxe Travels, we believe every journey should be seamless, memorable, and tailored to the unique needs of our clients. As a Travel Concierge Representative, you will play a vital role in crafting exceptional travel experiences by providing personalized support and expert guidance. You will have the opportunity to connect with diverse travelers and help turn their travel dreams into reality.



Key Objectives




  • Deliver exceptional customer service by assisting clients with travel planning and arrangements.

  • Serve as a knowledgeable resource, offering recommendations and solutions to enhance client travel experiences.

  • Ensure smooth coordination between clients, suppliers, and internal teams to guarantee flawless execution of travel plans.



Responsibilities




  • Respond promptly and professionally to client inquiries via phone, email, or chat.

  • Assist clients in booking flights, accommodations, transportation, and other travel-related services.

  • Provide detailed information on travel options, including itineraries, pricing, and policies.

  • Coordinate special requests, such as dietary needs, accessibility accommodations, and VIP services.

  • Resolve travel issues or changes efficiently, maintaining a high level of client satisfaction.

  • Collaborate with travel suppliers and partners to secure the best rates and availability.

  • Maintain accurate records of client interactions and bookings within internal systems.

  • Stay informed about industry trends, travel advisories, and company offerings.



Requirements




  • High school diploma or equivalent; associate or bachelor’s degree preferred.

  • Minimum of 1-2 years experience in travel, hospitality, or customer service roles.

  • Strong communication skills with the ability to engage clients clearly and professionally.

  • Excellent organizational skills and attention to detail.

  • Proficiency with booking platforms, CRM systems, and Microsoft Office Suite.

  • Ability to multitask and manage time effectively in a fast-paced environment.

  • Flexibility to work varied shifts, including weekends and holidays, as needed.

  • A passion for travel and a genuine desire to create outstanding client experiences.



Preferred Qualifications




  • Knowledge of international travel regulations and visa requirements.

  • Multilingual abilities are a plus.



Benefits




  • Competitive income with performance-based incentives.

  • Opportunities for professional development and career growth.

  • Travel discounts and exclusive offers.

  • Supportive and inclusive work environment.

Related keywords

Travel ConciergeHospitalityItinerary PlanningCRMBooking PlatformsCustomer ExperienceTravel AdvisoriesVIP ServicesInternational TravelVisa RequirementsTravel Management

About PerLuxe Travels

LinkedInVisit site

Professional Travel Agency that takes pride in providing you with the highest level of service for your travel!

Industry
Travel Arrangements
Company size
51-200 employees
Headquarters
Breinigsville, Pennsylvania
LinkedIn followers
20,652

Tropical getaways, staycations, weekend getaways, you name it, I am here for it! Let me take the stress away of price comparing, private browsers, Google flights, etc. Let’s go over a few details together and I’ll take care of the planning for you!

Offices: Breinigsville, Pennsylvania 18031, US

View all jobs at PerLuxe Travels

About PerLuxe Travels

LinkedInVisit site

Professional Travel Agency that takes pride in providing you with the highest level of service for your travel!

Industry
Travel Arrangements
Company size
51-200 employees
Headquarters
Breinigsville, Pennsylvania
LinkedIn followers
20,652

Tropical getaways, staycations, weekend getaways, you name it, I am here for it! Let me take the stress away of price comparing, private browsers, Google flights, etc. Let’s go over a few details together and I’ll take care of the planning for you!

Offices: Breinigsville, Pennsylvania 18031, US

View all jobs at PerLuxe Travels

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