Dublin, Leinster, Ireland · On-site
Head of IT Closing date for receipt of applications is Friday 15th of July at 17:00 Agency support not required for this role About Pepper Advantage Ireland: Pepper Advantage Ireland has been instrumental in helping Iris…
Skills: IT Infrastructure Management, IT Security, Vendor Management, Project Governance, ITIL
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Responsible for the company's core IT function, strategy, and physical network infrastructure, including security measures and data protection. The role involves leading IT applications development, managing vendor relationships, and ensuring robust disaster recovery and governance frameworks.
Requires a minimum of 10 years of IT leadership experience within the financial services industry and a deep understanding of IT infrastructure and security. A degree in IT, Computer Science, or Financial Services is preferred, along with knowledge of ITIL and regulatory compliance.
About Pepper Advantage Ireland:
Pepper Advantage Ireland has been instrumental in
helping Irish individuals, businesses and investors navigate their financial
journey since 2012. We manage over €17bn worth of assets and have a skilled
team of more than 450 people across Dublin and Shannon. We’re here to service
loans and mortgages which includes processing loan payments and when needed,
working with customers to resolve late payments or assist with financial
difficulties.
As part of the international Pepper Advantage Group, we
combine local knowledge with global expertise. With operations across the UK,
Europe and Southeast Asia, we employ over 3,500 people and have over €75bn in
assets under management.
The role is responsible for the company’s core IT function and strategy, infrastructure the physical network infrastructure, connectivity, telephony, all hardware and server installations, desktop and operating systems and collaboration tools (such as email, word processing and file sharing). Embedded in the role is the management of appropriate technical security measures to ensure the protection of the company’s data and computer systems. The Head of IT will be a member of the Pepper Ireland Executive Committee.
The successful candidate will have a strong background in IT & project and change governance leadership, communication, and interpersonal skills. They will also have a deep understanding of IT infrastructure, security, AI, and vendor management, as well as knowledge of ITIL and other IT service management frameworks.
This is a senior role for a candidate with extensive experience who can ensure we deliver a high level of services, as well as excellent leadership, communication and interpersonal skills. The candidate will report into the Ireland CEO with a dotted line into the Global CIO and will also have responsibility for a number of direct reports.
Location: Dublin or Shannon
Type of Contract:
Permanent
Key
Responsibilities:
IT Infrastructure
Deliver and effective management of resilient IT infrastructure required to operate the company. IT infrastructure refers to:
Delivery and effective management of controls as set in the Information Security Policy, and the operation of security technologies required by the company to
mitigate IT risks, such as:
Leadership
& Team Development
Disaster
Recovery
Ensure a robust IT governance framework, including policies and procedures and roles and responsibilities, to deliver our business strategies and effectively
manage IT risks:
Financial Management
Regulatory Requirements for this Role:
Fitness & Probity
Please note that this role is a Fitness and Probity
Standards Impacted role and has been classified as a PCF Pre Approved
Controlled Function and Controlled Function (CF)
This has been designated a PCF49 Role and is pre-approved by the Central Bank of Ireland.
This has been designated a CF1 and CF2 Role as described below.
CF1 Ability to exercise a significant influence on the conduct of the affairs of a regulated financial service provider
CF2 Ensuring, controlling or monitoring compliance by a regulated financial service provider with its relevant obligations
PCF49 – Over all responsibility for managing the firm’s information and communications technology which the firm relies upon.
You will be required to agree to abide by the Fitness & Probity Standards and complete all required due diligence checks.
IAF: Conduct
Standards Please note the Common Conduct Standards apply to
this role. They impose a set of conduct obligations on individuals
carrying out CFs within Pepper. These standards are prescribed in the
Individual Accountability Framework and subject to regulatory reporting for
non-compliance.
The standards are:
IAF:
Additional Conduct
Standards Please note as you hold a PCF role in addition to the
Common Conduct Standards your role is also subject to the Additional Common
Conduct Standards.
They impose an additional set of enhanced obligations on individuals carrying out PCF roles within Pepper.
These standards are prescribed in the Individual Accountability Framework and subject to regulatory reporting for non-compliance.
The additional expected standards are:
Pepper is an equal opportunity employer.
Role Profiles are subject to change in line with business needs.
We find ways to help people, positively and efficiently, whatever their situation.
Pepper Advantage is a global credit management and intelligence company operating in 6 jurisdictions across the UK, Europe and Asia Pacific. We have €75bn in assets under management. And we bring a unique, technology-centric approach to the way we manage credit assets on behalf of our clients. Working across commercial and residential real estate, personal and SME loans, credit cards, asset finance and point of sale, we always put the customer at the heart of the journey and take a holistic approach to everything we do. We use real-time data & analytics to manage credit risks and enable our clients to make faster, smarter decisions that keep them a step ahead. In doing so, we create the best opportunities so that everyone we engage with moves forward positively. Our aim is to inform and guide our clients and their customers towards the best possible outcome, whatever financial journey they’re on. Originally created in 2012, Pepper Advantage now employs 1250 people to look after over 140 institutional clients and has serviced over 1 million end-users since inception. Through heavy investment in tech-enablement and data & analytics, we are driving operational efficiency, empowering and expanding our remit all over the world.
Offices: Carrington House, 126-130 Regent St, London, W1B 5SE, GB
We find ways to help people, positively and efficiently, whatever their situation.
Pepper Advantage is a global credit management and intelligence company operating in 6 jurisdictions across the UK, Europe and Asia Pacific. We have €75bn in assets under management. And we bring a unique, technology-centric approach to the way we manage credit assets on behalf of our clients. Working across commercial and residential real estate, personal and SME loans, credit cards, asset finance and point of sale, we always put the customer at the heart of the journey and take a holistic approach to everything we do. We use real-time data & analytics to manage credit risks and enable our clients to make faster, smarter decisions that keep them a step ahead. In doing so, we create the best opportunities so that everyone we engage with moves forward positively. Our aim is to inform and guide our clients and their customers towards the best possible outcome, whatever financial journey they’re on. Originally created in 2012, Pepper Advantage now employs 1250 people to look after over 140 institutional clients and has serviced over 1 million end-users since inception. Through heavy investment in tech-enablement and data & analytics, we are driving operational efficiency, empowering and expanding our remit all over the world.
Offices: Carrington House, 126-130 Regent St, London, W1B 5SE, GB
