San Diego, California, United States · On-site
Now is the time to join College Grove Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experie…
Skills: Financial Counseling, Case Acceptance, Patient Education, Objection Handling, Insurance Pre-authorization
Boston, Massachusetts, United States · On-site
Now is the time to join West Roxbury Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable e…
Skills: Patient Care, Sterilization, Radiography, Intra-oral Photography, Patient Charting
Sacramento, California, United States · On-site
Now is the time to join Park Place Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain…
Skills: Dental Assisting, Time Management, Communication, Teamwork, Dental Terminology
San Diego, California, United States · On-site
Now is the time to join Tierrasanta Dental Group. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experi…
Skills: Time Management, Communication, Teamwork, Dental Terminology, Dental Instruments
Worcester, Massachusetts, United States · On-site
Now is the time to join Dentists of Worcester. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experienc…
Skills: Patient Care, Sterilization, Radiography, Intra-oral Photography, Patient Charting
Hialeah, Florida, United States · On-site
Now is the time to join Dentists of Hialeah. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience,…
Skills: Financial Counseling, Case Acceptance, Patient Education, Objection Handling, Insurance Pre-authorization
Lakewood, California, United States · On-site
Now is the time to join The Dental Office of Lakewood. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable e…
Skills: Comprehensive Dental Care, Patient Care, CAD/CAM, CBCT, AI Saliva Screening
Las Vegas, Nevada, United States · On-site
Now is the time to join Las Vegas Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable expe…
Skills: Preventive Dental Care, Patient Education, Oral Hygiene, Periodontal Health, Patient Record Maintenance
Irvine, California, United States · On-site
$30/hr–$41/hr
Description Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experien…
Skills: Wage Garnishments, Payroll Tax, Workday Payroll, ADP SmartCompliance, Regulatory Compliance
Sparks, Nevada, United States · On-site
$19/hr–$26/hr
Description Now is the time to join Spanish Springs Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and …
Skills: Financial Counseling, Case Acceptance, Patient Education, Insurance Pre-authorization, Interpersonal Communication
Longmont, Colorado, United States · On-site
$20/hr–$29/hr
Description Now is the time to join Dentists of St. Vrain Creek. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain …
Skills: Dental Assisting, Time Management, Communication, Teamwork, Dental Terminology
Centennial, Colorado, United States · On-site
$19/hr–$26/hr
Description Now is the time to join Southglenn Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain …
Skills: Dental Assisting, Infection Control, Radiography, Patient Care, Patient Charting
Menifee, California, United States · On-site
$18/hr–$25/hr
Description Now is the time to join Menifee Lakes Dental Group. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain v…
Skills: Financial Counseling, Case Acceptance, Patient Education, Insurance Pre-authorization, Interpersonal Communication
Golden, Colorado, United States · On-site
$20/hr–$29/hr
Description Now is the time to join Golden Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valu…
Skills: Dental Terminology, Dental Instruments, Technical Dental Skills, Time Management, Communication
Rowlett, Texas, United States · On-site
Now is the time to join Dentists of Rowlett. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience,…
Skills: Dental Assisting, Time Management, Communication, Teamwork, Dental Terminology
Liberty Hill, Texas, United States · On-site
Now is the time to join Leander Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experi…
Skills: Patient Care, X-ray Administration, Intra-oral Photography, Chair-side Assisting, Infection Control
Riverside, California, United States · On-site
Now is the time to join Canyon Springs Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and …
Skills: Patient Care, Sterilization, Radiography, Intra-oral Photography, Patient Charting
Hamilton, Ontario, Canada · On-site
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply to…
Skills: Operational Management, Financial Acumen, Patient Acquisition, Staffing and Recruitment, Performance Management
West Springfield, Virginia, United States · On-site
Now is the time to join Springfield Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable ex…
Skills: Patient Care, X-ray Imaging, Intra-oral Photography, Chair-side Assisting, Infection Control
San Dimas, California, United States · On-site
Now is the time to join San Dimas Dental Office and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain…
Skills: Preventive Dental Care, Patient Education, Oral Hygiene, Periodontal Health, Patient Record Maintenance
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The Healthcare Coordinator partners with dentists to secure financial commitments from patients for recommended treatments. They educate patients on financial options and treatment choices while maintaining a high-quality patient experience.
A high school diploma or GED is required, with preferred training in dentistry, insurance, or business. Candidates must possess strong communication skills, financial acumen, and the ability to work in a fast-paced environment.
Now is the time to join College Grove Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist’s schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
Executes the HC Handoff in partnership with each clinician on every exam patient
Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
Professionally overcome common patient objections to starting treatment
Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
Active participant in daily morning huddles, monthly team meetings and any other meetings as required
Thorough understanding of business imperatives and how the role directly impacts metrics and results
Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
Other duties and responsibilities as assigned
Qualifications
High School Diploma or general education degree (GED)
Travel might be required between offices
Preferred
Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
Knowledge of office practices, technology applications and patient insurances.
Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
Influencer (active listener/observer of behavior; creates a win/win need for change)
Self-motivated, reliable individual capable of working independently as well as part of a team.
Ability to multi-task effectively without compromising the quality of the work.
Excellent interpersonal, oral and written communication skills.
Ability to handle and maintain extreme confidentially Patient records.
Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
With 1,000+ practices in 24 states, PDS Health empowers clinicians through business support to enhance patient care.
Founded in 1994, PDS Health is a leading healthcare support organization that partners with dental and medical providers across the U.S., providing comprehensive business services that enable clinicians to focus on high-quality patient care. Our innovative approach includes an integrated health record system that combines dental and medical data, giving clinicians a complete view of patient health. This platform enhances care coordination, allows for early detection of health issues, and improves patient outcomes, ultimately reducing overall healthcare costs. We strive to be the provider of choice in every market by equipping clinicians with access to advanced, proven technologies and offering ongoing professional development opportunities. Our commitment to education and training supports clinicians and team members in growing their careers, ensuring they have the skills and knowledge to excel in their fields. PDS Health has been recognized multiple times on the Inc. 5000 list of America’s fastest-growing private companies and named one of the 50 most community-minded companies in the nation. With over 1,000 practices in 24 states, we are dedicated to creating healthier, happier patients and making a positive impact in the communities we serve.
Offices: 3521 Volunteer Blvd, Henderson, Nevada 89044, US · 17000 Red Hill Ave., Irvine, CA 92614, US
With 1,000+ practices in 24 states, PDS Health empowers clinicians through business support to enhance patient care.
Founded in 1994, PDS Health is a leading healthcare support organization that partners with dental and medical providers across the U.S., providing comprehensive business services that enable clinicians to focus on high-quality patient care. Our innovative approach includes an integrated health record system that combines dental and medical data, giving clinicians a complete view of patient health. This platform enhances care coordination, allows for early detection of health issues, and improves patient outcomes, ultimately reducing overall healthcare costs. We strive to be the provider of choice in every market by equipping clinicians with access to advanced, proven technologies and offering ongoing professional development opportunities. Our commitment to education and training supports clinicians and team members in growing their careers, ensuring they have the skills and knowledge to excel in their fields. PDS Health has been recognized multiple times on the Inc. 5000 list of America’s fastest-growing private companies and named one of the 50 most community-minded companies in the nation. With over 1,000 practices in 24 states, we are dedicated to creating healthier, happier patients and making a positive impact in the communities we serve.
Offices: 3521 Volunteer Blvd, Henderson, Nevada 89044, US · 17000 Red Hill Ave., Irvine, CA 92614, US
