San Diego, California, United States · On-site
Now is the time to join La Jolla Village Smiles Dentistry and Implants. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level an…
Skills: Patient Scheduling, Patient Registration, Insurance Knowledge, Interpersonal Communication, Time Management
San Diego, California, United States · On-site
Now is the time to join Mission Gorge Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable …
Skills: Comprehensive Dental Care, Patient Care, CAD/CAM, CBCT, AI Saliva Screening
Hillsboro, Oregon, United States · On-site
Now is the time to join Hillsboro Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable expe…
Skills: Dental Assisting, Time Management, Communication, Teamwork, Dental Terminology
Sheridan, Colorado, United States · On-site
$20/hr–$29/hr
Description Now is the time to join River Point Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next l…
Skills: Dental Assisting, Time Management, Communication, Teamwork, Dental Terminology
Henderson, Nevada, United States · On-site
$153k–$207k/yr
Description Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experien…
Skills: Corporate Transactions, Contract Negotiation, Corporate Governance, Legal Compliance, Healthcare Law
Las Vegas, Nevada, United States · On-site
Now is the time to join Centennial Modern Dentistry and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and …
Skills: Preventive Dental Care, Patient Education, Oral Hygiene, Periodontal Health, Patient Record Maintenance
Las Vegas, Nevada, United States · On-site
Now is the time to join Las Vegas Modern Smiles Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuab…
Skills: Operational Management, Team Leadership, Financial Acumen, Staff Coaching, Patient Advocacy
College Station, Texas, United States · On-site
Now is the time to join College Station Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuabl…
Skills: Endodontics, Patient Care, Clinical Excellence, Dental Technology
Friendswood, Texas, United States · On-site
Now is the time to join Friendswood Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable ex…
Skills: Comprehensive Dental Care, Patient Care, CAD/CAM, CBCT, AI Saliva Screening
San Diego, California, United States · On-site
Now is the time to join Bernardo Heights Dental Group. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable e…
Skills: Dental Assisting, Infection Control, Sterilization, Radiography, Patient Care
Long Beach, California, United States · On-site
Now is the time to join Long Beach Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable exp…
Skills: Time Management, Communication, Teamwork, Dental Terminology, Dental Instruments
Rohnert Park, California, United States · On-site
Now is the time to join Rohnert Park Smiles Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable e…
Skills: Financial Counseling, Case Acceptance, Patient Education, Objection Handling, Insurance Pre-authorization
Chandler, Arizona, United States · On-site
Now is the time to join Dentists Of Chandler. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience…
Skills: Preventive Dental Care, Patient Education, Oral Hygiene, Periodontal Health, Patient Record Maintenance
Round Rock, Texas, United States · On-site
Now is the time to join Round Rock Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable exp…
Skills: Patient Care, X-ray Imaging, Intra-oral Photography, Chair-side Assisting, Infection Control
Swampscott, Massachusetts, United States · On-site
Now is the time to join Swampscott Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable exp…
Skills: Dental Assisting, Infection Control, Sterilization, Radiography, Patient Care
Port Orange, Florida, United States · On-site
Now is the time to join the Port Orange Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuabl…
Skills: Patient Care, X-ray Imaging, Intra-oral Photography, Chair-side Assisting, Infection Control
Novato, California, United States · On-site
Now is the time to join Novato Smiles Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experie…
Skills: Financial Counseling, Case Acceptance, Patient Education, Objection Handling, Insurance Pre-authorization
Conyers, Georgia, United States · On-site
Now is the time to join Conyers Smiles Dentistry and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gai…
Skills: Dental Assisting, Time Management, Communication, Teamwork, Dental Terminology
Cross Roads, Texas, United States · On-site
Now is the time to join Cross Roads Smiles Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable ex…
Skills: Clinical Training, Patient Flow Management, Infection Control, Sterilization, Clinical Supply Management
Pittsburg, California, United States · On-site
Now is the time to join Dentists of Pittsburg. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experienc…
Skills: Time Management, Communication, Teamwork, Dental Terminology, Dental Instruments
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The Receptionist is responsible for greeting patients, managing phone calls, and scheduling appointments to ensure a smooth office flow. They also handle patient registration, payment posting, and maintain accurate account information within the practice management system.
A High School Diploma or GED is required, with prior training in dentistry, insurance, or business preferred. Candidates must possess strong communication skills, organizational abilities, and the capacity to work in a fast-paced environment.
Now is the time to join La Jolla Village Smiles Dentistry and Implants. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
Schedule appointments that result in each healthcare provider having a smooth, productive day
Interact and communicate with patients and guests in the reception area during their wait time
Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
Ensure that all tasks on the front office checklist are completed daily
Post payments to patient accounts in accordance with Company policies
Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient’s arrival and presenting any pertinent patient information to the back-office team
Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
Active participant in daily morning huddles, monthly team meetings and any other meetings as required
Thorough understanding of business imperatives and how the role directly impacts metrics
Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
Other duties and responsibilities as assigned
Qualifications
High School Diploma or general education degree (GED)
Preferred
Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
Knowledge of office practices, technology applications and patient insurances
Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
Influencer (active listener/observer of behavior; creates a win/win need for change)
Self-motivated, reliable individual capable of working independently as well as part of a team
Ability to manage tasks and time effectively without compromising the quality of the work
Excellent interpersonal, oral and written communication skills
Ability to handle and maintain extreme confidentially with patient records
Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
With 1,000+ practices in 24 states, PDS Health empowers clinicians through business support to enhance patient care.
Founded in 1994, PDS Health is a leading healthcare support organization that partners with dental and medical providers across the U.S., providing comprehensive business services that enable clinicians to focus on high-quality patient care. Our innovative approach includes an integrated health record system that combines dental and medical data, giving clinicians a complete view of patient health. This platform enhances care coordination, allows for early detection of health issues, and improves patient outcomes, ultimately reducing overall healthcare costs. We strive to be the provider of choice in every market by equipping clinicians with access to advanced, proven technologies and offering ongoing professional development opportunities. Our commitment to education and training supports clinicians and team members in growing their careers, ensuring they have the skills and knowledge to excel in their fields. PDS Health has been recognized multiple times on the Inc. 5000 list of America’s fastest-growing private companies and named one of the 50 most community-minded companies in the nation. With over 1,000 practices in 24 states, we are dedicated to creating healthier, happier patients and making a positive impact in the communities we serve.
Offices: 3521 Volunteer Blvd, Henderson, Nevada 89044, US · 17000 Red Hill Ave., Irvine, CA 92614, US
With 1,000+ practices in 24 states, PDS Health empowers clinicians through business support to enhance patient care.
Founded in 1994, PDS Health is a leading healthcare support organization that partners with dental and medical providers across the U.S., providing comprehensive business services that enable clinicians to focus on high-quality patient care. Our innovative approach includes an integrated health record system that combines dental and medical data, giving clinicians a complete view of patient health. This platform enhances care coordination, allows for early detection of health issues, and improves patient outcomes, ultimately reducing overall healthcare costs. We strive to be the provider of choice in every market by equipping clinicians with access to advanced, proven technologies and offering ongoing professional development opportunities. Our commitment to education and training supports clinicians and team members in growing their careers, ensuring they have the skills and knowledge to excel in their fields. PDS Health has been recognized multiple times on the Inc. 5000 list of America’s fastest-growing private companies and named one of the 50 most community-minded companies in the nation. With over 1,000 practices in 24 states, we are dedicated to creating healthier, happier patients and making a positive impact in the communities we serve.
Offices: 3521 Volunteer Blvd, Henderson, Nevada 89044, US · 17000 Red Hill Ave., Irvine, CA 92614, US
