Location: Remote or Hybrid Job Type: Full-time Key Responsibilities Assist in maintaining, reviewing, enhancing and operationalizing PatientFi’s compliance program Provide support to prepare, maintain and renew US state …
About the role We're looking for a Marketing Operations Manager to join our team and own execution across our Aesthetics, Fertility, Audiology and Enterprise verticals — some of our fastest-growing and most strategically…
The role involves maintaining and enhancing the company's compliance program, including managing state licensing and corporate registrations. It also requires reviewing marketing materials and managing consumer complaint processes to ensure regulatory adherence.
Requirements
Candidates need a bachelor's degree or equivalent experience with at least 4 years in financial services or a regulated field. Additionally, 2-3 years of specific experience in fraud, risk management, compliance, or audit is required.
Full job description
Location: Remote or Hybrid Job Type: Full-time
Key Responsibilities
Assist in maintaining, reviewing, enhancing and operationalizing PatientFi’s compliance program
Provide support to prepare, maintain and renew US state licensing and corporate registration filings, and engage with state regulators
Respond to auditors, bank partners or other third parties in due diligence and compliance reviews
Administer processes to review and update company policies and procedures
Execute on compliance monitoring/testing activities and collaborate with stakeholders to implement effective, practical remediation solutions
Assist in administering compliance training programs
Provide primary support for the company’s consumer complaint program and processes to ensure timely complaint responses and that related corrective actions are completed
Review consumer communications and marketing/advertising materials for regulatory compliance
Assist in implementing, administering, and enhancing the company’s issues management program and tracking remediation efforts
Maintain a deep understanding of PatientFi’s current and future product offerings, and state license portfolio, to provide practical advice on regulatory compliance issues
Assist in maintaining and continuously improving our compliance program
Other duties as assigned
Qualifications & Experience
Bachelors degree, or equivalent experience
At least 4 years professional work in the financial services industry, or other highly regulated field
2-3 years experience in fraud, risk management, compliance, or audit
Excellent written and oral communication skills
Why Join PatientFi?
Be part of a high-growth, mission-driven company revolutionizing patient financing.
Work with a dynamic, collaborative team that values innovation and execution.
Opportunity to make a significant impact in a rapidly expanding market.
If you’re a strategic and results-driven marketer ready to take on a leadership role, we’d love to hear from you!
Benefits:
Medical, dental, and vision premiums covered at 80% for employees and dependents
Unlimited PTO
401(k)
Parental leave
AD&D policy provided at no cost to employees
(NOTE: At this time, PatientFi is unable to sponsor or take over sponsorship of an employment Visa.)
PatientFi provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristics protected by federal, state or local law.
PatientFi is modernizing healthcare financing with a smarter, more patient friendly way to pay for elective treatments. Through its nationwide partnership network of medical practices, PatientFi offers real-time, point-of sale financing that eliminates the friction of affordability.
We serve a broad network of healthcare specialties, including plastic surgery, dermatology, ophthalmology, dentistry, fertility, audiology and medical spas. Our mission is to expand patient access to elective healthcare treatments by removing the cost barrier and offering patients a friendly way to pay.
Offices: Irvine, Orange County, CA 92618, US
technologylendinghealthcaremedical aestheticsfertilityophthalmologymembershipsand financingFinanceHealth Care
PatientFi is modernizing healthcare financing with a smarter, more patient friendly way to pay for elective treatments. Through its nationwide partnership network of medical practices, PatientFi offers real-time, point-of sale financing that eliminates the friction of affordability.
We serve a broad network of healthcare specialties, including plastic surgery, dermatology, ophthalmology, dentistry, fertility, audiology and medical spas. Our mission is to expand patient access to elective healthcare treatments by removing the cost barrier and offering patients a friendly way to pay.
Offices: Irvine, Orange County, CA 92618, US
technologylendinghealthcaremedical aestheticsfertilityophthalmologymembershipsand financingFinanceHealth Care