Jobs at Parallel Ag (Now Hiring) — 7 open

Job DetailsJob Location: Wataga Location - Wataga, IL 61488Position Type: Full TimeSalary Range: $70,000.00 - $80,000.00 SalaryTravel Percentage: MinimallyJob Category: ManagementParallel Ag proudly carries AGCO farm equipment plus a full line of parts to help all farming operations. With well-known brands such as Fendt, Massey Ferguson, Manitou, Gleaner, and more, you won’t find a more extensive inventory of field-ready equipment. Customers come to depend on Parallel Ag to get any job done and we are looking to add a highly motivated Parts Manager to our team!

The Parts Manager is responsible for driving excellent customer service through parts transactions for our customer’s and service team members. It will be the goal of the Parts Manager to lead the team towards company goals while maintaining customer relations and supporting the work of other departments in the dealership. Their purpose is to continue learning the business and gain the knowledge and experience necessary to work within the framework of the Parallel Ag business model.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Responsibilities and duties of the Parts Manager will include the following:

Develop a deep understanding of the Parallel Ag product portfolio for farm equipment
Gain agronomic knowledge to reference during the sales process
Create and maintain legendary customer service and building a team-minded environment
Perform counter sales and answer customer inquiries
Effectively collaborate with other department leaders
Strive to successfully achieve all departmental goals
Process daily, weekly, and preseason parts orders and parts returns in a timely manner
Be open to hear opinions from staff about daily operations and procedures
Manage staff scheduling (lunches, Saturdays, on call rotation, etc.)
Oversee shipping and receiving
Fill and prepare orders, via phone or in person, for shipment or for customer pickup daily
Ensure workplace is a clean, safe, and friendly work environment
Address any discrepancies in parts inventory
Check in daily and stock orders as needed
Maintain team environment
QualificationsExperience, Education, Knowledge, Skills, and other Requirements:

High School Diploma or GED is required
Excellent customer service skills
Parts experience in heavy equipment, agriculture, or automotive industries preferred
Positive attitude and desire to work as a team player
Strong verbal and written communication skills
Proven ability to establish and maintain positive work relationships with co-workers, vendors, and customers
Ability to professionally manage difficult customer situations
Computer proficiency
Understanding of financial statements is a plus
Be available for 24 hour on call rotations
Willingness to learn and adapt to new people and environments

Commitments

Service Oriented: Our success revolves around customer service; we value service always as a priority.
Honesty & Integrity: We value honesty and integrity in every interaction whether it is with a customer or a coworker, no matter what.
Committed & Passionate: We are committed to our customers and the job they have to do. We are passionate in helping our customers achieve their goals.
Communication: We strive to communicate to the best of our ability with customers, co-workers, manufacturers, and other stakeholders.
Family: We believe in family values including hard work, family time, and education. We treat everyone as if they are family.
Pride and Confidence: We are proud and confident in what we do and who we do it for.

Compensation and Benefits

Parallel Ag offers a generous compensation package with a uncapped commission
401k retirement plan with company match
Health, Dental, Vision and Life insurance
Vacation and sick time off
Advanced training programs
Day shift, with a safe work environment
Parallel Ag is an Equal Opportunity Employer

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee is regularly required to talk and hear. This job is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift and/or move items over 10 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type:This is a full-time position. Days and hours of work are Monday through Friday, 8:00 am – 5:00 pm. Early morning, evening, weekend, and work on holidays may be required as job duties demand.

Additional Notes:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.