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Jobs at Outset Medical, Inc. (Now Hiring) — 14 open

Outset Medical, Inc. logoOutset Medical, Inc.

Clinical Excellence Manager

Denver, Colorado, United States · Remote OK

$107k–$145k/yr

Mid level$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: Clinical Application, Program Implementation, Clinician Education, Strategic Thinking, Relationship Building

Outset Medical, Inc. logoOutset Medical, Inc.

Clinical Excellence Manager

Charleston, South Carolina, United States · Remote OK

$107k–$145k/yr

Mid level$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: Clinical Application, Program Management, Clinician Education, Product Training, Customer Engagement

Outset Medical, Inc. logoOutset Medical, Inc.

Clinical Excellence Manager

Boston, Massachusetts, United States · Remote OK

$107k–$145k/yr

Mid level$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: Clinical Application, Program Implementation, Clinician Education, Customer Engagement, Business Review Execution

Outset Medical, Inc. logoOutset Medical, Inc.

Talent Acquisition Coordinator (Temporary 6 Months)

Tijuana, Baja California, Mexico · On-site

Mid level$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: Interview Coordination, Candidate Experience, Sourcing Strategies, Talent Mapping, Phone Screening

Outset Medical, Inc. logoOutset Medical, Inc.

Field Service Engineer II (Dubuque, IA)

Dubuque, Iowa, United States · On-site

$32/hr–$44/hr

Senior$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: Installation, Preventative Maintenance, Troubleshooting, Repair, Electronic Components

Outset Medical, Inc. logoOutset Medical, Inc.

Logistics & Trade Compliance Specialist

Tijuana, Baja California, Mexico · On-site

Senior$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: International Trade Compliance, Customs Documentation, Annex 24 Management, CTPAT Security Standards, OEA Certification

Outset Medical, Inc. logoOutset Medical, Inc.

Junior Software Engineer

Tijuana, Baja California, Mexico · Remote OK

Mid level$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: Java, Spring Boot, AWS, Docker, Jenkins

Outset Medical, Inc. logoOutset Medical, Inc.

Sr. Accounts Receivable Accountant

Tijuana, Baja California, Mexico · On-site

Senior$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: Accounts Receivable, Billing, Collections, General Ledger, ERP Systems

Outset Medical, Inc. logoOutset Medical, Inc.

Field Service Engineer II (Akron, OH)

Akron, Ohio, United States · On-site

$32/hr–$44/hr

Senior$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: Installation, Preventative Maintenance, Troubleshooting, Repair, Electronic Components

Outset Medical, Inc. logoOutset Medical, Inc.

Field Service Engineer II (Charleston, SC)

Charleston, South Carolina, United States · On-site

$32/hr–$44/hr

Senior$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: Installation, Preventative Maintenance, Troubleshooting, Electronic Components, Mechanical Components

Outset Medical, Inc. logoOutset Medical, Inc.

Field Service Engineer II (Austin, TX)

Austin, Texas, United States · On-site

$32k–$44k/yr

Senior$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: Installation, Preventative Maintenance, Troubleshooting, Repair, Electronic Components

Outset Medical, Inc. logoOutset Medical, Inc.

Senior Product Manager

United States · Remote OK

$136k–$184k/yr

Senior$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: Upstream Product Planning, Market Requirements Definition, Lifecycle Planning, Competitive Analysis, Cross-functional Leadership

Outset Medical, Inc. logoOutset Medical, Inc.

Area Sales Manager (Mid-Atlantic)

Maryland, United States · Remote OK

Senior$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: Capital Sales, Solution Selling, Strategic Discovery, Contract Negotiation, Healthcare Sales

Outset Medical, Inc. logoOutset Medical, Inc.

Capital Sales Training Manager

United States · On-site

$109k–$174k/yr

Senior$1.5B raised

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress,…

Skills: Sales Training, Instructional Design, Solution Selling, Capital Sales Process, Adult Learning Principles

Outset Medical, Inc. logo

Clinical Excellence Manager

Outset Medical, Inc.

Denver, Colorado, United States • Remote OK

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Mid level

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  • $107k–$145k/yr
  • Full-time
  • bachelor degree, professional certificate
  • Posted 5d ago
  • ~40 hrs/week
  • Remote in United States

Responsibilities

The Clinical Excellence Manager provides tactical support for the Tablo Hemodialysis System, focusing on clinical application, clinician education, and product training. They lead clinical partnerships with customers to drive program excellence and conduct business reviews to improve care quality and efficiency.

Requirements

Requires a Bachelor's degree in nursing and at least 2 years of dialysis experience. Candidates must be willing to travel up to 75% and possess strong leadership, communication, and analytical skills.

Full job description

Company Overview

Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve “better” now, not some day.  

At Outset we’re revolutionizing an industry and changing lives. We’re impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and complexity of dialysis. FDA cleared for use across care settings, from the hospital to the clinic to the home, the Tablo® Hemodialysis System harnesses modern technology for a new holistic approach to dialysis care. We’re giving providers time back to focus on patient care. And we’re giving patients the power to take control of their life and get back to enjoying the things they love.

Position Overview

The Clinical Excellence Manager provides tactical support to sales, service, clinical, and marketing efforts with a focus on clinical application, program and clinician education, and product training for the Tablo Hemodialysis System and Outset Medical. The Clinical Excellence Manager is responsible for leading Outset’s clinical partnership with customers in the assigned territory to drive excellence in customers’ insourced Tablo dialysis program across acute, post-acute, and home environments.

This role serves as the point person for customer engagement and supports the identification of opportunities for customer facility or regional expansion, clinical education programs, training needs, and additional capital. The Clinical Excellence Manager will lead the assimilation and communication of all relevant Outset data relative to the customer experience through CBRs and regular site visits with customer nurse leadership and partner in the identification of care quality and efficiency improvements.

Working directly with the Chief Nursing and Chief Medical Officers, as well as other cross functional partners, the Manager develops and executes regular customer business reviews (CBRs) for all assigned accounts to drive achievement of customer identified quality and program metrics to ensure excellence in customer success.

Essential Job Functions and Responsibilities

  • Serves as the primary point of contact for assigned customers, supporting ongoing engagement, responsiveness to clinical needs, and day-to-day program execution.
  • Provides hands-on clinical execution support for assigned customer accounts, including program implementation, go-lives, training, and post-implementation follow-up across acute, post-acute, and home environments.
  • Deliver clinical application support and clinician education related to the Tablo Hemodialysis System, ensuring customers are equipped to operate a safe, effective, and compliant dialysis program.
  • Prepare for and participate in Clinical Business Reviews (CBRs) for assigned accounts, including gathering relevant clinical and operational data, supporting data presentation, and engaging in performance conversations aligning with site strategic priorities with customer stakeholders.
  • Conduct regular customer site visits to support program adoption, reinforce clinical best practices, and identify opportunities to improve care quality, workflow efficiency, and overall program performance.
  • Actively engages with case management and discharge planning to enhance patient flow and throughput as appropriate.
  • Partner with Sales, Service, Clinical, Marketing, and other internal teams to support coordinated customer execution and address customer needs.
  • Participate in internal escalation processes when customer issues arise, supporting investigation, communication, and resolution in collaboration with internal partners.
  • Ensures all assigned customers have sufficient consumable inventory to ensure treatment continuity and drives workflow efficiency improvement to drive utilization.
  • Review, revise, and refine programmatic offerings utilizing the latest research and best practices.
  • Maintain working knowledge of Outset products, clinical programs, policies and procedures, and apply this knowledge consistently through customer interactions.

Core Competencies

    • Strategic thinking
    • Leadership
    • Relationship building
    • Decision making
    • Prioritization
    • Communication
    • Talent development
    • Timely Execution
    • Business Acumen

Required Qualifications

  • Bachelor's degree in nursing.
  • 2+ years of dialysis experience or related field
  • Knowledge in compliance regulations and standards.
  • Strong communication and leadership skills.
  • Familiar with developing a business plan and ROI
  • Familiar with the health system accreditation process.
  • Familiar with process and quality improvement background
  • Competent is translating data and analytics into action plans
  • Ambition to leverage clinical expertise to advance the business objectives
  • Display enthusiasm, ambition, and a strong work ethic
  • Must show ability to excel in a high-energy, fast-paced environment
  • Must be detail oriented with excellent analytical and problem-solving skills
  • Must thrive in a collaborative, cross functional work environment
  • Maintain a sense of urgency, work effectively under pressure, and be able to multi-task
  • Must be goal-oriented and committed to driving initiatives to resolution
  • Excellent interpersonal skills with the ability to persuade decision makers
  • Strong work ethic as an individual and on a team
  • Working knowledge of Word, Excel, and PowerPoint applications.
  • Must be willing to travel extensively (up to 75%)

 

  • Desired Qualifications
  • Home Hemodialysis experience strongly preferred
  • Direct patient care preferred.
  • Experience with insourced Tablo dialysis delivery and direct patient treatment on Tablo preferred.
  • National nursing certification preferred
  • Nursing leadership experience preferred
  • BLS & ACLS required. If not upon hire, within the first six months

 

National Salary Range
National Salary Range (Remote)
$107,000—$145,000 USD

Company Culture

At Outset, we believe every person matters. Every Outsetter, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with intelligent speed. Our team expects nothing less than our best display of strengths and skills, and we find joy in working together for a common goal. At Outset, we believe that curiosity, ingenuity and conviction in the power of technology will transform the lives of dialysis patients and providers. 

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU, our future Outsetter. At Outset, we’ve designed a professional world that our employees are honored and impassioned to belong to, one that offers challenge, the ability to collaborate with great people, and opportunities to build skill and expertise in a fulfilling career. 

An opportunity at Outset Medical won’t just be about finding a job. Our culture revolves around the principles of moving farther, faster, together, so working here feels like a masterclass in peak performance, for individuals and teams. 

Privacy is important to us. Please review our Applicant Privacy Notice. 

 

Important Notice

We have been made aware of fraudulent activities where individuals are impersonating our company and offering fake job opportunities. Please note, Outset Medical will never request payment or gift cards during the hiring process, nor will we ask you to purchase your own equipment. Anyone reaching out to you with an email address ending in @outsetmedical.cc, is not a legitimate Outset representative. For legitimate opportunities, always apply directly through our official careers page. If you are unsure about the authenticity of a communication, contact us immediately at [email protected].

 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT 

Outset Medical is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization. 

Related keywords

Tablo Hemodialysis SystemDialysisClinical Business ReviewsCBRAcute CarePost-Acute CareHome HemodialysisBLSACLSNursing CertificationROIHealth System AccreditationQuality ImprovementCase ManagementDischarge PlanningMedical Device

About Outset Medical, Inc.

LinkedInVisit site
Industry
Medical Equipment Manufacturing
Company size
501-1,000 employees
Headquarters
San Jose, California
LinkedIn followers
40,374
Total funding
$1.5B

Outset Medical is changing dialysis – one of the largest, most expensive, and stagnant areas of healthcare. Headquartered in San Jose, California, Outset operates across the United States and manufactures in North America. Our team is innovative, talented, and growing quickly. We are focused on creating change, driving widespread adoption of new technology, and delivering on the promise of an improved experience for patients and lower cost of care for healthcare providers. We are fueled by the opportunity to give people their lives back. When we succeed, patients will be able to fit dialysis into their life instead of fitting their life around dialysis. They will ultimately determine when, where, and how they dialyze.

Offices: 3052 Orchard Dr., San Jose, California 95134, US

dialysismedical devicescapital equipmenthealthcarepatient carerenal carekidney carehemodialysisdigital healthESRD
View all jobs at Outset Medical, Inc.

About Outset Medical, Inc.

LinkedInVisit site
Industry
Medical Equipment Manufacturing
Company size
501-1,000 employees
Headquarters
San Jose, California
LinkedIn followers
40,374
Total funding
$1.5B

Outset Medical is changing dialysis – one of the largest, most expensive, and stagnant areas of healthcare. Headquartered in San Jose, California, Outset operates across the United States and manufactures in North America. Our team is innovative, talented, and growing quickly. We are focused on creating change, driving widespread adoption of new technology, and delivering on the promise of an improved experience for patients and lower cost of care for healthcare providers. We are fueled by the opportunity to give people their lives back. When we succeed, patients will be able to fit dialysis into their life instead of fitting their life around dialysis. They will ultimately determine when, where, and how they dialyze.

Offices: 3052 Orchard Dr., San Jose, California 95134, US

dialysismedical devicescapital equipmenthealthcarepatient carerenal carekidney carehemodialysisdigital healthESRD
View all jobs at Outset Medical, Inc.

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