Jobs at Outseer (Now Hiring) — 2 open

About Outseer

At Outseer, we’re helping our customers make the world a safer place. Our All-Cause Fraud prevention platform combines AI, behavioral biometrics and consortium intelligence to stop fraud, not customers across the globe. We’re a team that makes things happen, stays humble, adapts fast, and keeps it real, growing our business and each other every day.

What you’ll achieve:

The Content Marketing Intern will support the execution of Outseer's content marketing programs. They will support the use of AI-powered workflows that help the marketing team create high-quality, expert-led content for campaigns and thought leadership.

Working directly with the VP of Corporate Marketing, this individual will help create content, support social media, coordinate subject matter expert programs, and assist with knowledge management and AI-driven content initiatives.

This role is ideal for a highly organized, AI-savvy recent graduate with excellent written communication skills. The ideal candidate will be a strong writer first, with an interest in leveraging AI to enhance and scale content creation.

This role offers hands-on experience in the B2B technology space and modern marketing operations, while learning from a team of experienced marketers.

Essential Duties:

AI Content Operations

• Build and maintain AI-assisted content workflows
• Create, test, and optimize custom GPTs and prompt libraries
• Document repeatable content creation and quality assurance processes
• Help create a system for the use of AI for research, content creation and quality assurance.

Knowledge Management

• Organize and maintain source materials and approved content repositories
• Create and maintain content taxonomies, tagging systems, and structured knowledge assets

SME Content Program

• Coordinate interviews with internal subject matter experts
• Extract insights and convert them into reusable content assets

Content Creation & Repurposing

• Draft blogs, articles, social posts, webinar summaries, and thought leadership content
• Create derivative content assets from core content pieces
• Support SEO and Answer Engine Optimization (AEO) initiatives
• Assist with content performance analysis and optimization

Social Media

• Coordinate the social media content calendar
• Support employee advocacy and engagement initiatives on social media
• Analyse and optimize social media performance to improve reach and audience growth

Desired Qualifications and Profile

• Bachelor’s degree in Marketing, Journalism, English, History, Business, or a related field (or equivalent work experience)
• Excellent written English and communication skills
• Ability to research, synthesize information, and communicate complex ideas clearly in writing
• Strong organizational skills and attention to detail
• Strong interest in AI and emerging technology
• Ability to learn new tools quickly and comfortable working independently
• Experience using ChatGPT or other generative AI tools
• Content writing experience

Desired Behaviours

• Adaptability:Demonstrates flexibility and openness to change. Actively seeks and adopts improved approaches and processes.
• Proactive Action:Takes initiative and embraces new opportunities to learn, contribute, and improve outcomes.
• Effective Workload Management:Prioritizes tasks effectively, manages multiple projects, and consistently delivers high-quality work.
• Technical Proficiency:Demonstrates curiosity and capability in learning new technologies, tools, and AI platforms.
• Continuous Learning:Takes personal responsibility for learning and development. Actively seeks feedback and embraces opportunities to build new skills.
• Effective Communication:Demonstrates strong written and verbal communication skills. Clearly articulates ideas and collaborates effectively with colleagues and stakeholders.
• Collaboration:Shares information, works effectively across teams, and contributes positively to team goals and culture.
• Ethical Conduct and Competence:Acts with integrity and accountability, aligning actions with Outseer’s values and principles.
• Good Citizenship:Represents the values and interests of Outseer and contributes to the overall success of the organization.

Outseer is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Outseer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Outseer will not tolerate discrimination or harassment based on any of these characteristics. Outseer encourages applicants of all ages.