Kansas City, Missouri, United States · On-site
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Skills: Performance Management, Financial Analysis, Contract Management, Strategic Planning, Cross-functional Collaboration
United States · Remote OK
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Sky Lake, Florida, United States · On-site
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Orlando, Florida, United States · On-site
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United States · Remote Solely
$51/hr–$54/hr
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Skills: Medication Therapy Management, Comprehensive Medication Reviews, Patient Outreach, Clinical Documentation, Pharmacotherapy
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Manage performance guarantees and financial targets for tier 2-4 clients as a subject matter expert. Develop action plans to overcome performance barriers and collaborate across departments to ensure contract goals are met.
Requires a Bachelor's degree and at least 2 years of work experience in the healthcare field. Candidates must be able to apply technical capabilities to projects of moderate complexity and handle up to 10% travel.
Job DetailsJob Location: Kansas City Office - Kansas City, MO 64131JOB SUMMARY
This position is responsible for managing performance guarantees for a subset of tier 2-4 clients. They serve as the business’s subject matter expert on the performance and financial aspects of those clients' contracts. They are responsible for understanding how we're performing against client performance expectations and financial targets and implementing strategies to ensure strong results on both fronts. Individuals in this role may also serve as process owners for performance initiatives the span the entire department.
Understand with great detail how we’re performing against client contracts, diagnose for performance barriers and develop action plans to meet performance goals.
Collaborate with teams across the business to execute on performance action plans.
Serve as expert on performance barriers impacting assigned clients.
Collaborate with account management teams to support their conversations with clients.
Coordinate with finance to communicate expected performance.
Inform contract negotiations by coordinating with sales teams on performance feasibility.
QualificationsKNOWLEDGE & REQUIREMENTS
What is expected of you and others at this level
Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
Works on projects of moderate scope and complexity
Identifies possible solutions to a variety of technical problems and takes action to resolve
Applies judgment within defined parameters
Receives general guidance and may receive more detailed instruction on new projects
Work reviewed for sound reasoning and accuracy
Travel Requirements: Domestic and/or International, up to 10%
Minimum years of work experience: 2 years IN health care field
Minimum level of education or education/experience: Bachelors Degree
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Frequent sitting in stationary position at a desk
Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
Occasional twisting of body
Occasional reaching by extending hands and arms in any direction
Occasional lifting, pulling, or pushing
What’s In It For You?
Fertility & Family Planning Benefits
Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
11 Paid Holidays
401k Employer Match & Roth Option Available – immediate eligibility
Outcomes® unites technology and clinical relationships through a connected healthcare network to drive better outcomes. As a leading patient-centric technology business, we unite pharmacies, payers, and pharmaceutical companies through patient engagement solutions, tailored tools for the future pharmacy, and advanced workflow optimization. Our comprehensive offerings benefit a nationwide network of 48,000 community, chain, and grocery pharmacies, and more than 70 million patients.
Offices: 5900 Lake Ellenor Dr, Suite 600, Orlando, Florida 32809, US
Outcomes® unites technology and clinical relationships through a connected healthcare network to drive better outcomes. As a leading patient-centric technology business, we unite pharmacies, payers, and pharmaceutical companies through patient engagement solutions, tailored tools for the future pharmacy, and advanced workflow optimization. Our comprehensive offerings benefit a nationwide network of 48,000 community, chain, and grocery pharmacies, and more than 70 million patients.
Offices: 5900 Lake Ellenor Dr, Suite 600, Orlando, Florida 32809, US
