Greater Brisbane, Queensland, Australia · On-site
About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges …
Skills: Mechanical Repair, Hydraulic Systems, Electrical Troubleshooting, Customer Service, Technical Documentation
Heping, Tianjin, China · On-site
About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges …
Skills: Mechanical Design, 3D CAD, Creo, GD&T, ASME Y14.5
Spartanburg County, South Carolina, United States · On-site
$93k–$154k/yr
About Oshkosh Defense, an Oshkosh company Oshkosh Defense stands behind those who dedicate their lives to protecting others. As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our…
Skills: Business Process Optimization, Requirements Gathering, Technical Specification Writing, User Acceptance Testing, Data Analysis
Oshkosh, Wisconsin, United States · Hybrid
$73k–$118k/yr
About Oshkosh Defense, an Oshkosh company Oshkosh Defense stands behind those who dedicate their lives to protecting others. As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our…
Skills: Aftermarket Sales Analysis, People Leadership, Project Management, Customer Relationship Management, Technical Aptitude
Oshkosh, Wisconsin, United States · On-site
$119k–$211k/yr
At Oshkosh, we build, serve and protect people and communities around the world by designing and manufacturing some of the toughest specialty trucks and access equipment. We employ over 18,000 team members all united by …
Skills: E-Commerce, CRM, AI Innovation, Data Analysis, IoT Integration
Frederick County, Maryland, United States · On-site
$103k–$178k/yr
About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges …
Skills: ERP Systems, Business Analysis, Product Ownership, Agile Scrum, SAFe
Houston, Texas, United States · On-site
About Oshkosh AeroTech, an Oshkosh company Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground ha…
Skills: Electrical Maintenance, Troubleshooting, Electrical Load Calculations, CMMS, Blueprint Reading
Greencastle, Pennsylvania, United States · On-site
About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges …
Skills: Welding, Blueprint Reading, Overhead Crane Operation, Grinding, Measuring Tools
Todd Township, Pennsylvania, United States · On-site
About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges …
Skills: Welding, Blueprint Reading, Overhead Crane Operation, Grinding, Measuring Tools
Todd Township, Pennsylvania, United States · On-site
About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges …
Skills: Welding, Blueprint Reading, Overhead Crane Operation, Grinding, Measuring Tools
Town of Grand Chute, Wisconsin, United States · On-site
About Pierce, an Oshkosh company At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913…
Skills: Industrial Painting, Spray Painting, Surface Preparation, Fine Line Painting, Blueprint Reading
Lyon Charter Township, Michigan, United States · On-site
About Pratt Miller, an Oshkosh company Pratt Miller is a product development company in motorsports, defense, and mobility industries providing clients with product engineering and low-volume production solutions. Our ra…
Skills: Dimensional Inspection, Reverse Engineering, GD&T, CMM Operation, FaroArm Scanning
Town of Grand Chute, Wisconsin, United States · On-site
$73k–$118k/yr
About Pierce, an Oshkosh company At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913…
Skills: Leadership, Production Planning, Troubleshooting, Performance Management, 5S Standards
Town of Grand Chute, Wisconsin, United States · On-site
About Pierce, an Oshkosh company At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913…
Skills: Sanding, Grinding, Taping, Hand Tools, Quality Control
Town of Grand Chute, Wisconsin, United States · On-site
About Pierce, an Oshkosh company At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913…
Skills: Metal Finishing, Industrial Painting, Sanding, Grinding, Body Filler Application
Town of Grand Chute, Wisconsin, United States · On-site
$51k–$79k/yr
About Pierce, an Oshkosh company At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913…
Skills: Electrical Design, Drafting, Bill of Materials (BOM), NFPA Standards, FMVSS Standards
Greater Brisbane, Queensland, Australia · On-site
About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges …
Skills: Mechanical Repair, Hydraulic Systems, Electrical Troubleshooting, Equipment Inspection, Diesel Engines
Oshkosh, Wisconsin, United States · On-site
$137k–$253k/yr
About Oshkosh Defense, an Oshkosh company Oshkosh Defense stands behind those who dedicate their lives to protecting others. As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our…
Skills: Total Quality Management, Lean Manufacturing, Continuous Improvement, ISO9001 Standards, Six Sigma
Houston, Texas, United States · On-site
About Oshkosh AeroTech, an Oshkosh company Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground ha…
Skills: Surface Preparation, Industrial Painting, Spray Equipment Operation, Corrosion Control, Hazardous Material Handling
Frederick County, Maryland, United States · On-site
$103k–$178k/yr
About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges …
Skills: Infor XA, Infor Cloudsuite Industrial, SQL, SDLC, Object-Oriented Programming
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Perform inspections, servicing, and repairs on access equipment such as elevating work platforms and telehandlers at customer sites. Provide high-level customer service and maintain accurate administrative records and job notes.
Must possess a trade qualification in a related field such as diesel, automotive, or heavy vehicle technology. Requires a valid driver's license and the ability to travel up to 25% of the time.
The Field Service Technician role is responsible for attending to customer premises to carry out servicing, inspections, breakdown support and repairs to access equipment including elevating work platforms, lighting towers and telehandlers and small construction equipment.
The Field Service Technician is responsible for providing a superior level of customer service and liaise with internal and external stakeholders to ensure the customer needs are met within their given region.
These duties are not meant to be all-inclusive and other duties may be assigned.
Carry out inspections, servicing and repairs of equipment with a focus on elevating work platforms, telehandlers and lighting towers. May work with other types of equipment on occasion such as hydraulic hoses, small diesel engines, etc
When attending to customer’s sites make every effort to repair machines on site limiting the need to transport the machines off site
Be available to travel including overnight accommodation when requested
Responsible for completing all appropriate paperwork and inspection forms required by JLG policy, ANZ Standards and customer and/or site requirements in a timely manner
Responsible for notifying the Field Service Coordinator if repairs or services can’t be completed during visit and the reason why, where required providing information for the ability to provide the customer a quote
Providing a superior level of customer service
Liaising with technical support including the interpretation of manuals where required
Conduct van audits and stock takes
General administrative duties relevant to the role including entering accurate job notes
Generating sales and service leads where possible and collaborating with the team
Maintain personal retail labour utilization rates as per target
Be able to contact or visit customer sites to generate additional service work as required and in consultation with the Field Service Coordinator.
As a Field Service Technician, you are also required to carry out general duties from time to time as requested by management
Previous experience in a similar role – experience with mechanical, hydraulic and electrical advantageous
Must have Trade qualification in elevating work platform technology, heavy vehicle, diesel, automotive, auto electrical or related field
Ability to effectively communicate both written and verbal
Ability to establish rapport with internal and external customers
Drivers licence
Proficient Language, Literacy and Numeracy including the ability to write job notes, read safety information, machine manuals and street signs and understand basic numeracy such as time, parts numbers and quantities
Ability to travel 25%
Oshkosh Delivery, a business unit of the Oshkosh Transport segment, is dedicated to redefining the future of last-mile and commercial delivery. Built on Oshkosh Corporation’s legacy of engineering excellence and innovation, we design and manufacture advanced delivery vehicles that are durable, efficient, and sustainable. With a focus on reliability, driver experience, and cutting-edge technology, Oshkosh Delivery empowers fleets and businesses to move goods smarter, safer, and with confidence, today and for the road ahead.
Offices: 789 Flatwood Industrial Drive, Spartanburg, South Carolina 29303, US
View all jobs at Oshkosh DeliveryOshkosh Delivery, a business unit of the Oshkosh Transport segment, is dedicated to redefining the future of last-mile and commercial delivery. Built on Oshkosh Corporation’s legacy of engineering excellence and innovation, we design and manufacture advanced delivery vehicles that are durable, efficient, and sustainable. With a focus on reliability, driver experience, and cutting-edge technology, Oshkosh Delivery empowers fleets and businesses to move goods smarter, safer, and with confidence, today and for the road ahead.
Offices: 789 Flatwood Industrial Drive, Spartanburg, South Carolina 29303, US
View all jobs at Oshkosh Delivery