We area an orthopedic medical office looking to hire a dependable, energetic teammate who knows the importance of being the first person our patients meet. Our staff play a key role in representing our practice within th…
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Full-time
Posted 15d ago
~40 hrs/week
Responsibilities
The role involves greeting patients, managing check-in and check-out processes, and handling scheduling and administrative tasks. Responsibilities also include verifying insurance, collecting payments, and maintaining office inventory.
Requirements
The ideal candidate should be friendly, confident, and possess excellent customer service skills. They must be dependable and capable of managing patient interactions and office administrative duties effectively.
Full job description
We area an orthopedic medical office looking to hire a dependable, energetic teammate who knows the importance of being the first person our patients meet. Our staff play a key role in representing our practice within the community. The ideal candidate must be friendly and confident with excellent customer service skills.
Check In Duties and Responsibilities:
Greeting patients professionally both in person and on the phone
Quickly answering or properly referring to questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring availability of treatment information by retrieving and updating patient records
Verifying financial records and collecting patient charges
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Patient check-in and check-out
Schedule return appointments
Collect co-pays and deductibles
Maintain and balance a cash drawer
Obtain benefit information from third party payers
At Orthopaedic Associates of New Orleans, you’ll find a group of dedicated orthopaedic providers offering an unparalleled level of skill and expertise. If you live in or near the metro New Orleans area and are searching for quality joint health or spine services, you’ve come to the right place.
The OANO medical team consists of board-certified surgeons and physician assistants who offer innovative care in arthroscopy, joint replacement, spine care, workers’ compensation, rotator cuff repair, diabetic foot care, and other orthopaedic needs. An excellent support team who are experienced in orthopaedic care assist these practitioners.
Offices: 3434 Prytania St, Suite 430, New Orleans, LA 70115, US · 3100 Galleria Drive, Suite 300, Metairie, Louisiana 70001, US
At Orthopaedic Associates of New Orleans, you’ll find a group of dedicated orthopaedic providers offering an unparalleled level of skill and expertise. If you live in or near the metro New Orleans area and are searching for quality joint health or spine services, you’ve come to the right place.
The OANO medical team consists of board-certified surgeons and physician assistants who offer innovative care in arthroscopy, joint replacement, spine care, workers’ compensation, rotator cuff repair, diabetic foot care, and other orthopaedic needs. An excellent support team who are experienced in orthopaedic care assist these practitioners.
Offices: 3434 Prytania St, Suite 430, New Orleans, LA 70115, US · 3100 Galleria Drive, Suite 300, Metairie, Louisiana 70001, US