Paris, Ile-de-France, France · Remote OK
$70k–$90k/yr
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Skills: Sales, Customer Success, Account Management, French Fluency, English Fluency
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Build and maintain long-term relationships with French and English-speaking customers to drive the adoption of OpenProject. Lead demo sessions, negotiate contracts, and manage Proof of Concepts for large organizations.
Requires native-level French and fluent English with proven experience in sales or customer success. Must possess strong technical understanding and the ability to operate autonomously in a remote-first environment.
We’re an Equal Opportunity employer. All decisions, such as hiring, promotion, etc. are made without bias. We welcome everyone, regardless of race, gender, background, or identity. Feel free to share your pronouns in your application (e.g. she/her, he/him, they/them).
At OpenProject, we build open-source project management and collaboration software used by organisations around the world. We believe great software should empower people to organise work in a way that supports autonomy, accountability, and collaboration across boundaries. Our users rely on our product to collaborate in agile product teams delivering software, plan infrastructure projects, organise research programs, and coordinate complex work across multiple teams and projects within enterprises. Our users build rockets, cars, or software using OpenProject, and we are proud to empower teams worldwide to achieve great things together.
As Senior Account Manager France, you’ll play a key role in turning that vision into reality. You’ll contribute to our mission by building trusted relationships with new and existing French- and English-speaking customers, guiding them from first engagement through successful adoption, and helping organisations introduce OpenProject as a sustainable, open-source alternative.
Build and maintain strong, long-lasting relationships with potential clients, with a focus on French-speaking customers by identifying and tailoring solutions to their individual needs, making sure they receive a timely response and suggesting best practices to them.
Conduct demo sessions for OpenProject prospects (in person and remote) and clients based on customer needs.
Negotiate tender and contract terms and conditions to meet both client and company needs.
Lead and accomplish Proof of Concepts to successfully introduce OpenProject at large organisations, managing stakeholder interactions and providing training and consulting support.
Represent our team at conferences, connecting with clients and partners and presenting OpenProject, delivering talks, taking part in podcasts or other French interviews.
Collaborate with our partners to deliver the best solutions for new customers.
Work hands-on where needed, while also thinking systemically about how your work fits into the bigger picture.
Communicate clearly and proactively in a remote-first environment, adapting your message to different audiences and contexts.
Collaborate cross-functionally with teams such as Sales, Customer Support, Product, Engineering and Marketing to ensure shared understanding and coordinated execution.
Bring in your own approaches, insights, and lessons learned from previous roles and experiences.
Strong written communication skills and fluency in French (native level) and English (our business language). German is a plus, but not required.
Proven experience in sales or customer success, with a track record of delivering meaningful outcomes.
Effective communication and active listening skills to communicate, present, and influence credibly and effectively at all levels of the organisation, including executive and C-level.
A strong technical and product understanding, caring deeply about why and for whom the work is done.
The ability to collaborate confidently with specialists and stakeholders across disciplines.
A genuine care about providing exceptional service to clients and users.
Curiosity, openness to experimentation, and a willingness to engage in thoughtful - sometimes passionate - discussions with peers.
Passion for Open Source.
Experience working in a remote-first environment, with a high degree of autonomy and flexibility.
Familiarity with OpenProject or Jira (as a plus, not required).
The best of both worlds: the creative challenges and learning opportunities of a start-up, combined with the stability of a well-established company and a team of dedicated professionals.
The opportunity to contribute to a high-visibility open source project with strong values around transparency and collaboration.
A culture of continuous learning, feedback, and shared ownership.
Our annual Passion Time off-site, where cross-functional teams work on self-chosen initiatives with real business impact.
Employee benefits such as job bikes and paid child care.
Exposure to a diverse and inspiring user base, including NGOs, open-source initiatives, public institutions, and global enterprises.
Produkt-, Projekt- und Portfoliomanagement. Sicher. Souverän. Open Source.
OpenProject is the leading open source project management software. It supports classic, agile as well as hybrid project management. OpenProject enables distributed teams to collaborate throughout the entire project lifecycle, from initial planning to project execution and documentation. The software is available in over 30 languages. Core features and use cases of OpenProject are: - Project portfolio management - Project planning and scheduling - Task management and issue tracking - Agile project management (Scrum and Kanban) - Requirements management and release planning - Time and cost tracking, budget planning - Team collaboration and documentation The Community edition can be downloaded and installed for free. For enterprise customers, Berlin-based OpenProject GmbH offers a hosted cloud edition as well as an on-premises edition with support, premium features, and additional security features. OpenProject supports companies of any industry and size that manage their own projects and focus on open source and data sovereignty. Special rates for non-profit organizations and educational institutions are available. Alternative to: - Atlassian Jira - Microsoft Project - Trello - Monday - Asana - Clickup and much more
Offices: Krausenstraße 9, Berlin, 10117, DE
Produkt-, Projekt- und Portfoliomanagement. Sicher. Souverän. Open Source.
OpenProject is the leading open source project management software. It supports classic, agile as well as hybrid project management. OpenProject enables distributed teams to collaborate throughout the entire project lifecycle, from initial planning to project execution and documentation. The software is available in over 30 languages. Core features and use cases of OpenProject are: - Project portfolio management - Project planning and scheduling - Task management and issue tracking - Agile project management (Scrum and Kanban) - Requirements management and release planning - Time and cost tracking, budget planning - Team collaboration and documentation The Community edition can be downloaded and installed for free. For enterprise customers, Berlin-based OpenProject GmbH offers a hosted cloud edition as well as an on-premises edition with support, premium features, and additional security features. OpenProject supports companies of any industry and size that manage their own projects and focus on open source and data sovereignty. Special rates for non-profit organizations and educational institutions are available. Alternative to: - Atlassian Jira - Microsoft Project - Trello - Monday - Asana - Clickup and much more
Offices: Krausenstraße 9, Berlin, 10117, DE
