Quinte West, Ontario, Canada · On-site
$26/hr–$30/hr
Open Fertility is committed to making exceptional fertility care accessible to more people than ever. From egg freezing to IVF, we simplify and streamline treatments so patients can pursue their reproductive goals with c…
Skills: Windows 10, Office 365, Meraki Networking, Hardware Troubleshooting, Azure AD
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Provide proactive and reactive technical support for medical and administrative staff across multiple clinic locations. Manage the full IT asset lifecycle, including installation, configuration, and troubleshooting of hardware and networking systems.
Requires at least 2 years of IT support experience and a bachelor's degree or equivalent. Proficiency in Windows environments, Office 365, and networking fundamentals is essential.
Open Fertility is committed to making exceptional fertility care accessible to more people than ever. From egg freezing to IVF, we simplify and streamline treatments so patients can pursue their reproductive goals with confidence. We’re looking for passionate, driven individuals who want to make a meaningful impact in people’s lives. As part of our rapidly growing team, you’ll help innovate fertility care and transform the patient experience. Our clinics are currently open in Roseville, CA and Astoria, NY, with Denver, CO coming soon.
Open Possibilities: Helping patients achieve their reproductive goals.
Open Access: Making high-quality fertility care available to those paying out of pocket.
Open Arms: Welcoming every patient with compassion and understanding.
The IT Support Technician is responsible for proactively and reactively handling the technology needs and requirements of Doctors, Nurses, Medical Assistants and Finance/Administrative departments. Travel to other Open sites will be periodically required. This position mandates a high level of interaction and engagement with senior executives, doctors, and a growing staff base, working in a fast-paced and dynamic organization. The role is responsible for all technology support; including but not limited to, installation, configuration, and troubleshooting of a wide range of technologies including desktops, laptops, audio/video, mobile devices, Meraki networking, cloud technologies and specific medical-related devices and applications. The role also required on-call support coverage and weekend remote coverage on a rotational basis.
Day-to-Day Job Duties Include:
Bachelor’s degree or equivalent combination of education and experience.
This is a full-time non-exempt position that requires early hours, rotational weekends and holidays.
The salary range for this role is $28-33/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.
#INDSFT
Competitive medical, dental, and vision plans
Paid time off to recharge and enjoy personal time
Access to BetterHelp therapy sessions for mental and emotional wellness
Commuter benefits and discounted rates on home, auto, and pet insurance
401(k) with up to a 4% company match
Comprehensive fertility and parental leave benefits
Career development opportunities in a fast-growing organization
Employer-paid life and disability insurance
*Temporary and contract roles may not be eligible for all benefits listed above
At Open Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.
Open Fertility will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please give us a call.
Quality fertility care delivered with compassion and transparency.
Quality fertility care delivered with compassion and transparency.
