Madrid, Community of Madrid, Spain · Hybrid
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led u…
Skills: Collections, B2B Collections, Account Reconciliation, Dispute Resolution, ERP Systems
Madrid, Community of Madrid, Spain · Hybrid
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led u…
Skills: Solutions Engineering, AI Governance, Data Governance, SaaS Architecture, Enterprise Integrations
Bengaluru, Karnataka, India · Hybrid
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led u…
Skills: Information Architecture, Interface Design, Interaction Design, Prototyping, UX Research
United States · Hybrid
$128k–$165k/yr
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led u…
Skills: REST APIs, JavaScript, FreeMarker, HTML, CSS
Madrid, Community of Madrid, Spain · Hybrid
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led u…
Skills: French Fluency, Cold Calling, Lead Generation, Relationship Management, Salesforce
Atlanta, Georgia, United States · Hybrid
$86k–$103k/yr
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led u…
Skills: Enterprise SaaS Sales, Consultative Selling, Value-based Selling, Pipeline Management, Forecasting
Atlanta, Georgia, United States · Hybrid
$152k–$203k/yr
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led u…
Skills: Technology Alliances, GTM Strategy, Product Strategy, Sales, Product Marketing
Madrid, Community of Madrid, Spain · Hybrid
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led u…
Skills: B2B Enterprise Software Sales, Value Selling, French Fluency, C-Level Communication, Pipeline Generation
London, England, United Kingdom · Hybrid
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led u…
Skills: B2B Software Sales, SaaS Sales, Value Selling, Pipeline Generation, C-Level Communication
Atlanta, Georgia, United States · Hybrid
$169k–$253k/yr
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led u…
Skills: Sales Operations, GTM Strategy, Fiscal Planning, Data Analytics, Sales Forecasting
London, England, United Kingdom · Hybrid
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led u…
Skills: Systems Integration, Technical Architecture, Proof of Concept, RFP Preparation, Salesforce CRM
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Manage a portfolio of domestic and international customer accounts to maximize the collection of past-due receivables. Resolve payment disputes, reconcile accounts, and collaborate with cross-functional teams to maintain healthy cash flow.
Requires a bachelor's degree and at least 2-3 years of collections experience, specifically within B2B or subscription environments. Must be fluent in English with strong proficiency in MS Office and experience with ERP systems.
OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.
As a Collections Specialist, you’ll keep cash flow healthy and customer relationships smooth. You’ll manage a portfolio of accounts, resolve payment issues with clarity and empathy, and ensure accurate, timely documentation across systems. You’ll spot risks early, collaborate across teams, and help maintain strong financial operations.
As a Collections Specialist, you will......
Manage a portfolio of domestic and international customer accounts.
Follow up on past-due invoices and resolve disputes confidently.
Investigate discrepancies, fix payment issues, and reconcile accounts.
Maintain accurate documentation in ERP systems.
Flag payment risks proactively and collaborate with cross-functional teams.
Deliver clear, professional support to internal and external stakeholders.
Organized, calm under pressure, and confident in communicating with customers. You work well across teams, approach problems with clarity, and understand the importance of clean financial operations in a fast-paced environment.
Bachelor’s degree in a relevant field.
+3 years of collections experience (2+ in B2B/subscription environments).
Strong problem-solving and time-management skills.
Full professional proficiency in English.
Solid MS Office skills and ease in working with multiple teams.
Additional European languages, especially French, German, or Italian.
Experience with Salesforce or ERP systems (Workday a plus).
Familiarity with ticketing tools (e.g., Jira).
SaaS or tech industry experience.
We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Check out the following to learn more about OneTrust and its people:
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to [email protected].
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
OneTrust, the AI-Ready Governance Platform™, enables innovation through the responsible use of data and AI. Trusted by over half of the Fortune 500, we help businesses govern well and move fast, turning responsible data use into a catalyst for growth. To learn more, visit www.onetrust.com
Offices: 505 N Angier Ave NE, Fourth Ward Office, Tower 2, Suite 9000, Atlanta, Georgia 30308, US · 110 Southwark St, London, SE1 0TA, GB · Godrej Centre Indiranagar, Building No 1-15, 3rd Floor Old Madras Road, Old Baiyyappanahalli,, Bengaluru, Indrinagar 560038, IN · 477 Collins Street, Melbourne, VIC 3000, AU · 199 Water Street, New York, NY 10038, US
OneTrust, the AI-Ready Governance Platform™, enables innovation through the responsible use of data and AI. Trusted by over half of the Fortune 500, we help businesses govern well and move fast, turning responsible data use into a catalyst for growth. To learn more, visit www.onetrust.com
Offices: 505 N Angier Ave NE, Fourth Ward Office, Tower 2, Suite 9000, Atlanta, Georgia 30308, US · 110 Southwark St, London, SE1 0TA, GB · Godrej Centre Indiranagar, Building No 1-15, 3rd Floor Old Madras Road, Old Baiyyappanahalli,, Bengaluru, Indrinagar 560038, IN · 477 Collins Street, Melbourne, VIC 3000, AU · 199 Water Street, New York, NY 10038, US
