San Francisco, California, United States · On-site
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Venipuncture, Patient Intake, Specimen Collection, EKG/ECG, Vitals Monitoring
White Plains, New York, United States · On-site
$146k–$156k/yr
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Primary Care, Acute Care, Chronic Care Management, Preventive Care, Telehealth
Concord, California, United States · Hybrid
$165k–$175k/yr
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Acute Care, Chronic Care Management, Well Visits, Tele-health, LARC Insertion
Seattle, Washington, United States · Hybrid
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Primary Care, Acute Care, Chronic Care Management, Well Visits, Tele-health
Seattle, Washington, United States · Hybrid
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Primary Care, Acute Care, Chronic Care Management, Well Visits, Telehealth
Seattle, Washington, United States · Hybrid
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Primary Care, Acute Care, Chronic Care Management, Well Visits, Telehealth
Seattle, Washington, United States · Hybrid
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Primary Care, Acute Care, Chronic Care Management, Well Visits, Telehealth
Seattle, Washington, United States · Hybrid
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Acute Care, Chronic Care Management, Well Visits, Tele-health, Clinical Procedures
Durham, North Carolina, United States · On-site
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Venipuncture, Patient Intake, Specimen Collection, EKG/ECG, Vitals Monitoring
Seattle, Washington, United States · Hybrid
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Primary Care, Acute Care, Chronic Care Management, Well Visits, Telehealth
Kirkland, Washington, United States · Hybrid
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Primary Care, Acute Care, Chronic Care Management, Well Visits, Tele-health
Kirkland, Washington, United States · Hybrid
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Acute Care, Chronic Care Management, Well Visits, Tele-health, Clinical Procedures
El Segundo, California, United States · On-site
$24/hr–$26/hr
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Venipuncture, Patient Intake, Specimen Collection, EKG/ECG, Vitals Monitoring
West Hollywood, California, United States · On-site
$24/hr–$26/hr
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Venipuncture, Patient Intake, Specimen Collection, EKG/ECG, Insurance Verification
West Hollywood, California, United States · On-site
$22/hr–$24/hr
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Venipuncture, Specimen Collection, Patient Intake, Insurance Verification, EKG/ECG
San Diego, California, United States · Remote Solely
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Telehealth, Patient Triage, Primary Care, Clinical Protocols, Communication Skills
New York, New York, United States · Remote Solely
$59/hr–$65/hr
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Tele-health, Telephonic Triage, Primary Care, Evidence-based Medicine, Clinical Communication
New York, New York, United States · Remote Solely
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Telehealth, Patient Triage, Primary Care, Clinical Protocols, Evidence-Based Medicine
Providence, Rhode Island, United States · Remote Solely
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Telehealth, Patient Triage, Primary Care, Clinical Protocols, Communication Skills
Hartford, Connecticut, United States · Remote Solely
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to tra…
Skills: Tele-health, Triage, Primary Care, Clinical Protocols, Patient Communication
San Francisco, California, United States • On-site
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Provide high-quality venipuncture and clinical support services while managing front-of-house administrative duties. Ensure a positive patient experience through efficient intake, scheduling, and coordination with the medical team.
Requires an active phlebotomy certification for California and a high school diploma or equivalent. Candidates must possess strong customer service skills and proficiency in using multiple software systems simultaneously.
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
As a One Medical Lab Services Specialist / Member Support Specialist at one of our offices you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
One Medical is committed to fair and equitable compensation practices
The range for this role is $26.25 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/
This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7:30AM - 6:00PM in San Francisco.
Taking care of you today
Protecting your future for you and your family
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
One Medical challenges the notion that delivering high-quality, accessible health care is unachievable and prohibitively expensive. In fact, we’re working to prove that just the opposite is possible — a system where quality care is affordable and available to everyone. To bring this vision to life, we rely on people-centered design, smart application of technology, and a team of talented primary care providers who have the time and tools to make the right decisions. The integration of these elements allows us to offer a seamless experience that not only saves our patients time and money but also leads to better health outcomes and happier lives.
Offices: 1 Embarcadero Center, Suite 1900, San Francisco, California 94111, US · 525 Broadway, Santa Monica, California, US · 1790 Broadway, Suite 1802, New York, NY 10017, US · 28 State Street, Suite 2860, Boston, MA 02109, US · 181 West Madison Street, Suite 3825, Chicago, IL 60602, US
One Medical challenges the notion that delivering high-quality, accessible health care is unachievable and prohibitively expensive. In fact, we’re working to prove that just the opposite is possible — a system where quality care is affordable and available to everyone. To bring this vision to life, we rely on people-centered design, smart application of technology, and a team of talented primary care providers who have the time and tools to make the right decisions. The integration of these elements allows us to offer a seamless experience that not only saves our patients time and money but also leads to better health outcomes and happier lives.
Offices: 1 Embarcadero Center, Suite 1900, San Francisco, California 94111, US · 525 Broadway, Santa Monica, California, US · 1790 Broadway, Suite 1802, New York, NY 10017, US · 28 State Street, Suite 2860, Boston, MA 02109, US · 181 West Madison Street, Suite 3825, Chicago, IL 60602, US
