Shaler Township, Pennsylvania, United States · On-site
Description At Body by Cochran, we pride ourselves on delivering exceptional service and top-quality repairs to every customer who walks through our doors. As a family-owned organization, we are customer-focused and comm…
Skills: Customer Service, Administrative Support, Appointment Scheduling, Insurance Claim Filing, CRM Systems
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The Repair Advisor is responsible for greeting customers, scheduling appointments, and coordinating repair timelines. They act as a primary liaison between customers and insurance partners while managing administrative tasks and digital communication tools.
Candidates should have proven experience in customer service or administrative roles, preferably within the automotive industry. A valid driver's license, proficiency in Microsoft Office, and the ability to pass a background check are required.
Description
At Body by Cochran, we pride ourselves on delivering exceptional service and top-quality repairs to every customer who walks through our doors. As a family-owned organization, we are customer-focused and committed to excellence, innovation, and continuous growth. Our collision centers thrive by promoting from within and providing every employee with the opportunity to build a long, rewarding career.We also utilize a new AI tool, a cutting-edge platform that uses AI-powered virtual estimates and automated communication tools to enhance the customer experience and streamline our workflow. This technology allows customers to submit photos and receive estimates from the comfort of their home, while our team stays organized and responsive with centralized messaging and automated follow-ups.
Qualified candidates, please submit a resume or work history for review. All responses held in strict confidence. EOE.BODY BY COCHRAN – ONE GREAT PLACE TO GROW YOUR CAREER!
Go ONE Better
In a time when it can be difficult to tell car dealers apart, #1 Cochran stands head and shoulders above the rest. Not because we’re the largest dealer group in the region, but because we’re the best in all the ways that matter to our customers & Team Members. With 38+ new vehicle franchises operating from 32 showrooms throughout Western Pennsylvania & Eastern Ohio, along with 12 Collision and Customization Centers, we proudly provide the unparalleled value and selection that generations of car buyers have come to expect from us. Yet we’re committed to constantly finding new ways to rise above and beyond those expectations. We do this because we believe buying a vehicle is more than just a transaction. It’s an experience that begins long before you walk into one of our showrooms and a relationship that lasts long after you leave. This philosophy, and feedback from consumers on what the perfect car buying experience should be, led Rob Cochran to develop Clearly Better Car Buying. It’s been called the most innovative change in the regional auto landscape in decades and continues to win over customers in waves. As the only auto retailer to be named a Pittsburgh Top Workplace every year since the award’s inception, we proudly employ more than 1800 team members. Whether you buy from us or work with us, our #1 goal is to make sure that your experience is stellar from start to finish. So take #1 Cochran for a spin; you’ll be amazed how far we go for you.
Offices: 4515 - 4520 William Penn Hwy, Monroeville, PA 15146, US · 4520 William Penn Highway, Monroeville, Pennsylvania 15146, US · 2050 Liberty Ave, Pittsburgh, Pennsylvania 15222, US · 453 Racetrack Rd, Washington, Pennsylvania 15301, US · 5200 Campbells Run Rd, Pittsburgh, Pennsylvania 15205, US
Go ONE Better
In a time when it can be difficult to tell car dealers apart, #1 Cochran stands head and shoulders above the rest. Not because we’re the largest dealer group in the region, but because we’re the best in all the ways that matter to our customers & Team Members. With 38+ new vehicle franchises operating from 32 showrooms throughout Western Pennsylvania & Eastern Ohio, along with 12 Collision and Customization Centers, we proudly provide the unparalleled value and selection that generations of car buyers have come to expect from us. Yet we’re committed to constantly finding new ways to rise above and beyond those expectations. We do this because we believe buying a vehicle is more than just a transaction. It’s an experience that begins long before you walk into one of our showrooms and a relationship that lasts long after you leave. This philosophy, and feedback from consumers on what the perfect car buying experience should be, led Rob Cochran to develop Clearly Better Car Buying. It’s been called the most innovative change in the regional auto landscape in decades and continues to win over customers in waves. As the only auto retailer to be named a Pittsburgh Top Workplace every year since the award’s inception, we proudly employ more than 1800 team members. Whether you buy from us or work with us, our #1 goal is to make sure that your experience is stellar from start to finish. So take #1 Cochran for a spin; you’ll be amazed how far we go for you.
Offices: 4515 - 4520 William Penn Hwy, Monroeville, PA 15146, US · 4520 William Penn Highway, Monroeville, Pennsylvania 15146, US · 2050 Liberty Ave, Pittsburgh, Pennsylvania 15222, US · 453 Racetrack Rd, Washington, Pennsylvania 15301, US · 5200 Campbells Run Rd, Pittsburgh, Pennsylvania 15205, US
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