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Jobs at Nue.io (Now Hiring) — 6 open

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Partner Success Manager

Bogotá, Bogota D.C., Colombia · On-site

Mid level$35M raised

As a Partner Success Manager at Nue, you own the delivery relationship with a portfolio of certified implementation partners. You are the primary point of contact for your partners across all of their active engagements,…

Skills: Partner Management, Enterprise Software Delivery, Customer Success, Program Management, Project Management

Nue.io logoNue.io

Account Manager

Canada · Remote OK

Senior$35M raised

About This Role You'll own an existing book of installed base accounts — inheriting relationships from day one and building on them. Your mandate is straightforward: retain and grow. You'll deepen customer relationships,…

Skills: Account Management, Customer Success, ARR Growth, Renewal Management, Upselling

Nue.io logoNue.io

Technical Consultant

Canada · Remote OK

Mid level$35M raised

What You'll Do: As a Technical Consultant at Nue, you are a strong technical practitioner who understands the business context behind the work. You have deep hands-on experience in CPQ, billing, and quote-to-cash on Sale…

Skills: Salesforce CPQ, Salesforce Billing, Apex Development, REST APIs, Quote-to-Cash

Nue.io logoNue.io

Technical Support Engineer

Bengaluru, Karnataka, India · On-site

Mid level$35M raised

Why You’ll Love This Opportunity You have a passion for building relationships and solving customer problems. You are looking for an opportunity to learn new things and to collaborate across engineering, sales and custom…

Skills: Salesforce Custom Flows, Apex, PL/SQL, API, SQL

Nue.io logoNue.io

Technical Support Engineer (Copy)

Bogotá, Bogota D.C., Colombia · On-site

Mid level$35M raised

What You’ll Do: We are seeking a Technical Support Engineer to provide world-class technical assistance to our customers. In this role, you will troubleshoot complex issues, assist with integrations, and ensure customer …

Skills: Salesforce Custom Flows, Salesforce Apex, PL/SQL, API Proficiency, SQL

Nue.io logoNue.io

VP, Customer Delivery

United States · Remote OK

Senior+$35M raised

About the Role Nue is redefining how SaaS companies manage their quote-to-cash motion — and we're doing it faster than anyone else in the market. As VP of Customer Delivery, you'll own the organizational function that tu…

Skills: AI Workflow Orchestration, Professional Services Leadership, Partner Ecosystem Management, CPQ, Billing

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Partner Success Manager

Nue.io

Bogotá, Bogota D.C., Colombia • On-site

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Mid level

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  • Full-time
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

Manage the delivery relationship and health of a portfolio of certified implementation partners to ensure successful customer outcomes. Act as a trusted advisor and primary escalation point while coordinating between partners, product teams, and internal stakeholders.

Requirements

Requires 3-5 years of experience in enterprise software delivery, partner management, or customer success with a strong understanding of CPQ and billing processes. Candidates must demonstrate the ability to manage complex engagements and operate effectively in a fast-paced startup environment.

Full job description


As a Partner Success Manager at Nue, you own the delivery relationship with a portfolio of  certified implementation partners. You are the primary point of contact for your partners across  all of their active engagements, and you are accountable for the health of those engagements  and the outcomes they produce for customers. This is not a coordination role. You are a trusted  advisor to your partners, a proactive monitor of portfolio health, and the first line of escalation  response when engagements run into trouble. 

You operate at the partner level, not the project level. You are looking across the full picture of  each partner's activity, tracking maturity progression, identifying patterns that signal risk before  they become escalations, and working with the Partner Delivery Hub and COE to make sure  your partners have what they need to deliver with confidence and quality. The ideal candidate  has experience in enterprise software delivery or customer success and thrives in a role where  proactive communication and relationship depth are what drive outcomes. 

What You'll Be Working On 
• Own the delivery relationship with a portfolio of implementation partners, serving as their primary Nue contact across all active engagements and maintaining the trust and  communication cadence that keeps projects healthy. 
• Monitor portfolio health across all partner engagements, identifying patterns that signal  quality, velocity, or capability risks before they surface as escalations, and acting on  those signals early. 
• Guide partners through progressive stages of maturity and independence, tracking their  progression, identifying capability gaps, and ensuring partners are getting the right  support at the right time. 
• Own the escalation lifecycle end to end when engagements run into trouble,  coordinating the right internal resources, maintaining clear partner and customer  communication throughout, and driving resolution before situations become critical. 
• Serve as the primary interface between partners and Nue's product team for defect  management and feature requests, triaging priority, setting expectations, and owning all  partner-facing communication on status and resolution. 
• Coordinate with CSMs and Account Managers on customer health signals, adoption risk, and commercial triggers across partner-delivered engagements, ensuring customer  outcomes are never a blind spot. 
• Use AI tools to reduce the manual overhead of portfolio management, including health  signal summaries, partner communications, retro preparation, and status reporting.

We Are Looking For 

Required 
• 3-5 years in enterprise software delivery, with direct experience managing complex  implementation engagements as a program or project manager, partner management,  and/or customer success relationships. 
• Strong understanding of CPQ, billing, or quote-to-cash implementation processes and  the types of challenges that arise across a delivery lifecycle. 
• Demonstrated ability to manage multiple concurrent relationships or engagements,  monitor health across a portfolio, and act on early warning signals before they escalate. • Excellent communication and relationship skills, with the ability to build trust with partner  leadership, navigate difficult conversations, and maintain credibility under pressure. • Experience working across cross-functional teams, including delivery, product, and  commercial stakeholders, to coordinate responses and drive outcomes. 
• Strong organizational and documentation skills, including the ability to maintain clear  records of escalations, interventions, and partner maturity progression. 
• Comfortable working in a fast-paced startup environment where processes are still being built and the ability to operate with ambiguity is essential. 

Preferred 
• Prior experience in a partner-facing or channel-facing role within an enterprise software  company. 
• Experience with post-implementation customer success, managed services, or ongoing  account management following go-live. 
• Familiarity with AI tools for portfolio management, communications, and delivery  acceleration workflows. 
• Knowledge of billing processes, revenue recognition, or financial systems in an  implementation or support context.


Related keywords

CPQBillingQuote-to-CashEnterprise SoftwareImplementation PartnersPortfolio ManagementEscalation LifecycleDefect ManagementFeature RequestsCustomer Success ManagementAI ToolsStartupPartner MaturityDelivery HubCOE

About Nue.io

LinkedInVisit site

Agentic Revenue Architecture that unifies CPQ, billing, and approvals management into a single system, at AI-speed.

Industry
Software Development
Company size
201-500 employees
Founded
2019
Headquarters
San Francisco
LinkedIn followers
7,255
Total funding
$35M

Agentic Revenue Architecture that unifies CPQ, billing, and approvals management into a single system of record. With Nue, you can simplify complex pricing, automate monetization, and gain full control over how you generate and scale revenue. We help companies like OpenAI, Chilipiper, Glean, HootSuite, and Mews move from chaos to command through revenue acceleration, operational efficiency, and financial control at speed and scale.

Offices: San Francisco, US · Bay St, Toronto, Ontario, CA

Revenue Lifecycle ManagementCPQBillingAnalyticsand Agentic Revenue ArchitectureBusiness DevelopmentSoftwareDirect SalesEnterprise SoftwareSaaS
View all jobs at Nue.io

About Nue.io

LinkedInVisit site

Agentic Revenue Architecture that unifies CPQ, billing, and approvals management into a single system, at AI-speed.

Industry
Software Development
Company size
201-500 employees
Founded
2019
Headquarters
San Francisco
LinkedIn followers
7,255
Total funding
$35M

Agentic Revenue Architecture that unifies CPQ, billing, and approvals management into a single system of record. With Nue, you can simplify complex pricing, automate monetization, and gain full control over how you generate and scale revenue. We help companies like OpenAI, Chilipiper, Glean, HootSuite, and Mews move from chaos to command through revenue acceleration, operational efficiency, and financial control at speed and scale.

Offices: San Francisco, US · Bay St, Toronto, Ontario, CA

Revenue Lifecycle ManagementCPQBillingAnalyticsand Agentic Revenue ArchitectureBusiness DevelopmentSoftwareDirect SalesEnterprise SoftwareSaaS
View all jobs at Nue.io

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