Jobs at NPS Prism (Now Hiring) — 17 open

Customer Insights and Strategy Delivery Specialist

United States · Remote Solely

Mid level

ABOUT THE JOB Remote job based in the USA. WHO WE ARE & WHAT MAKE’S US A GREAT PLACE TO WORK NPS Prism, owned by Bain & Company, is a leading cloud-based CX benchmarking platform. We provide actionable insights that help…

Skills: Data Analysis, Storytelling with Data, PowerPoint, Excel, Tableau

Client Insights & Strategy, Manager

United States · Remote Solely

Mid level

ABOUT THE JOB Remote job based in the USA. WHO WE ARE & WHAT MAKE’S US A GREAT PLACE TO WORK NPS Prism is a market-leading, data-driven customer experience consulting business owned by Bain & Company. NPS Prism provides …

Skills: Client Relationship Management, Customer Experience, Data Analysis, Strategic Planning, Account Management

Client Engagement, Insights Specialist (Sao Paulo, Brazil, Hybrid)

São Paulo, São Paulo, Brazil · Hybrid

Mid level

Hybrid position (2 days per week) based in São Paulo. Please note: resumes must be submitted in English. Applications submitted with resumes in other languages will not be considered. WHO WE ARE & WHAT MAKE’S US A GREAT …

Skills: Data Analysis, Customer Experience, Strategy Consulting, Excel, Tableau

Manager, Data Engineering

Gurugram, Haryana, India · Hybrid

Senior+

Manager, Data Engineering Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insight…

Skills: People Management, Data Engineering, Agile/Scrum, Data Architecture, Data Modeling

Product Manager, Customer Insights Platform (Sao Paulo, Brazil, Hybrid)

São Paulo, São Paulo, Brazil · Hybrid

Senior

Hybrid position (2 days per week) based in São Paulo. Please note: resumes must be submitted in English. Applications submitted with resumes in other languages will not be considered. WHO WE ARE & WHAT MAKE’S US A GREAT …

Skills: Product Management, Product Development, Data Analysis, SQL, Alteryx

Data Engineer II

Gurugram, Haryana, India · Remote OK

Senior

NPS Prism Title: Data Engineer Hiring Location: Gurugram, India (Work From Home Role) Experience: 3–6 Years Employment Type: Full-time Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and opera…

Skills: Python, SQL, PySpark, Databricks, Azure

Technical Recruiting Specialist

Gurgaon, Haryana, India · On-site

Senior

Technical Recruiting Specialist Location: Gurugram, Haryana, India | Level: Specialist | Type: Individual Contributor WHO WE ARE & WHAT MAKES US A GREAT PLACE TO WORK NPS Prism is a market-leading, cloud-based CX benchma…

Skills: Technical Recruiting, End-to-End Recruitment, Sourcing Strategies, Candidate Screening, Offer Negotiation

Product Analyst - Research and Insights (Sao Paulo, Brazil, Hybrid)

São Paulo, São Paulo, Brazil · Hybrid

Mid level

Hybrid position (2 days per week) based in São Paulo. WHO WE ARE & WHAT MAKES US A GREAT PLACE TO WORK NPS Prism is a cloud-based customer experience benchmarking platform owned by Bain & Company. We deliver actionable i…

Skills: Big Data, Data Visualization, Database Management, Data Science, Python

Data Scientist II, TDI

Gurgaon, Haryana, India · Remote OK

Mid level

NPS Prism Title: Data Scientist II, TDI (Work From Home) Company Profile: NPS Prism is a market-leading, cloud-based SaaS business owned by Bain & Company. NPS Prism provides its customers with actionable insights and an…

Skills: Python, Classical Machine Learning, Generative AI, Large Language Models, RAG

Data Scientist II

Gurgaon, Haryana, India · Remote OK

Mid level

NPS Prism Title: Data Scientist II (Work From Home) Company Profile: NPS Prism is a market-leading, cloud-based SaaS business owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysi…

Skills: Python, Machine Learning, Generative AI, Large Language Models, RAG

Product Specialist (Sao Paulo, Brazil, Hybrid)

São Paulo, São Paulo, Brazil · Hybrid

Mid level

Hybrid position (2 days per week) based in São Paulo. Please submit your resume in English. WHO WE ARE & WHAT MAKES US A GREAT PLACE TO WORK NPS Prism is a market-leading, cloud-based CX benchmarking and operational impr…

Skills: Product Management, Data Analysis, SQL, Excel, Tableau

Product operation manager

Gorgan, Golestan Province, Iran · Remote OK

Mid level

Associate, Product Operations, NPS Prism Title: Associate, Product Operations Last updated: June 2025 Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned…

Skills: Tableau, Alteryx, SQL, Python, Data Management

Associate, Product Operations (Tableau, Pyspark OR Python and SQL)

Gurgaon, Haryana, India · Hybrid

Mid level

NPS Prism Associate, Product Operations (Tableau Dashboard Development AND SQL AND Python OR Pyspark) Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned…

Skills: Tableau, SQL, PySpark, Python, Databricks

Associate, Product Operations (Databricks, Pyspark or Python and SQL)

Gurugram, Haryana, India · Hybrid

Mid level

Associate, Product Operations, NPS Prism Title: Associate, Product Operations, (Python OR Pyspark AND SQL AND Databricks) Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improv…

Skills: PySpark, Python, SQL, Databricks, Tableau

Associate, Product Operations (Databricks, Pyspark or Python and SQL)

Gurugram, Haryana, India · Hybrid

Mid level

Associate, Product Operations, NPS Prism Title: Associate, Product Operations, (Python OR Pyspark AND SQL AND Databricks) Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improv…

Skills: PySpark, Python, SQL, Databricks, Tableau

Analyst, Product Operations (Databricks, Pyspark or Python and SQL)

Gurugram, Haryana, India · Remote OK

Entry level

NPS Prism Title: Analyst, Product Operations (Python or Pyspark AND SQL AND Databricks) Reports to: Team Manager (in NPS Prism India Hub) Company Profile: NPS Prism is a market-leading, cloud-based SaaS business owned by…

Skills: Python, PySpark, SQL, Databricks, Tableau

Analyst, Product Operations (Databricks, Pyspark or Python and SQL)

Gurugram, Haryana, India · Remote OK

Entry level

NPS Prism Title: Analyst, Product Operations (Python or Pyspark AND SQL AND Databricks) Reports to: Team Manager (in NPS Prism India Hub) Company Profile: NPS Prism is a market-leading, cloud-based SaaS business owned by…

Skills: Python, PySpark, SQL, Databricks, Tableau

About NPS Prism

NPS Benchmarking for a Better Business & Happier Customers - from Bain, the Inventors of NPS

Industry
Information Services
Company size
201-500 employees
Founded
2019
Headquarters
Boston, Massachusetts
LinkedIn followers
22,973

NPS Prism is the gold-standard customer experience (CX) benchmarking platform backed by Bain & Company that enables organizations to accelerate their path to CX leadership. Prism’s AI-enabled platform unlocks robust, journey and channel-level insights powered by proprietary methodology developed from Bain’s decades of research and CX case work.​ NPS Prism is leveraged by senior leaders around the globe and has been adopted across 15+ countries and 10+ industries, including:​ Airlines: End-to-end Airline customer lifecycle and loyalty insights for the US, Australia ​ Automotive: Automobile experience insights for the US, Mexico, Canada, and Brazil​ Banking: Global coverage of Banking insights across Checking & Savings, Credit Card and more​ Insurance: Multi-region Insurance coverage for Life, Home, Auto, and Annuities​ Retail: Coverage across Grocery and Home Improvement experiences in the US​ Telecom: CX insights for Telco, Internet, and Streaming across the US​ Utilities: US Utility industry insights for Electricity, Gas service​ Wealth: Wealth Management data for US and Canada, Retirement insights for US​ Get clear answers on where you and your competitors are winning and why, and leverage Prism’s “light-touch” consulting to translate them into measurable strategies to prioritize meaningful change.​ To learn more visit https://www.npsprism.com/

Offices: 131 Dartmouth St., Boston, Massachusetts 02116, US

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