Chicago, Illinois, United States · On-site
$20/hr–$27/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Schedule Management, Patient Advocacy, Customer Service, Medical Billing Resolution, Patient Registration
Palos Heights, Illinois, United States · On-site
$24/hr–$36/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Aseptic Technique, Surgical Instrumentation, Patient Positioning, Draping, Specimen Collection
Orland Park, Illinois, United States · On-site
$18/hr–$24/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Customer Service, Patient Registration, Insurance Verification, Appointment Scheduling, Medical Terminology
Huntley, Illinois, United States · On-site
$34/hr–$55/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Nursing process, Patient assessment, Care coordination, Interpersonal skills, Analytical abilities
Huntley, Illinois, United States · On-site
$34/hr–$55/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Oncology Infusion, Patient Care Coordination, Nursing Process, Data Analysis, Interpersonal Skills
Huntley, Illinois, United States · On-site
$34/hr–$55/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Nursing process, Patient assessment, Care coordination, Interpersonal skills, Collaboration
Lake Forest, Illinois, United States · On-site
$63/hr–$82/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Obstetrics, Patient Assessment, Clinical Diagnosis, Treatment Planning, Medication Prescription
Winfield, Illinois, United States · On-site
$34/hr–$55/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient Assessment, Care Planning, Clinical Interventions, Nursing Documentation, Quality Improvement
Winfield, Illinois, United States · On-site
$40/hr–$64/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient Navigation, Care Plan Development, Discharge Planning, Patient Education, Clinical Assessment
Chicago, Illinois, United States · On-site
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient Care, Phlebotomy, EKG, Vital Signs Monitoring, Basic Life Support
Grayslake, Illinois, United States · On-site
$42/hr–$55/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Data Extraction, Data Analysis, Report Development, Microsoft PowerPoint, Microsoft Access
Lake Forest, Illinois, United States · On-site
$18/hr–$24/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient Care, EKG Operation, Specimen Collection, Bladder Scanning, Point of Care Testing
Chicago, Illinois, United States · On-site
$18/hr–$25/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient Flow Management, Vital Signs Collection, Electrocardiogram (ECG), Venipuncture, Immunizations
Grayslake, Illinois, United States · On-site
$22/hr–$31/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Pharmacy Procurement, Supply Chain Operations, Prescription Fulfillment, Automated Repackaging, Inventory Management
Grayslake, Illinois, United States · On-site
$22/hr–$31/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Procurement Operations, Pharmacy Technician, Automated Central Fill, Unit Dose Repackaging, Inventory Management
Chicago, Illinois, United States · On-site
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: A la carte Cooking, Sautéing, Grilling, Broiling, Frying
Chicago, Illinois, United States · On-site
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Sautéing, Grilling, Broiling, Frying, Plating Assembly
Chicago, Illinois, United States · On-site
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient Meal Service, Safe Food Handling, Dietary Restriction Knowledge, Tray Assembly, Customer Service
Chicago, Illinois, United States · On-site
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Food Handling, Sanitation Standards, Customer Service, Portion Control, Equipment Operation
Chicago, Illinois, United States · On-site
$18/hr–$25/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient Flow Management, Vital Signs Collection, Electrocardiogram (ECG), Venipuncture, Immunizations
Chicago, Illinois, United States • On-site
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The Patient Liaison oversees the service experience for patients and ensures the optimal use of practice resources, including providers and equipment. They act as a primary resource for patients and staff, managing schedules and facilitating the resolution of billing errors.
A high school diploma or GED and at least two years of healthcare and customer service experience are required. A bachelor's degree and familiarity with electronic medical record systems and medical terminology are preferred.
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
The Patient Liaison reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Preferred:
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care. It encompasses the research, teaching, and patient care activities of the academic medical center. Sharing a commitment to superior quality, academic excellence and patient safety, the organizations within Northwestern Medicine comprise a combined workforce of more than 33,000 among clinical and administrative staff, medical and science faculty and medical students. Northwestern Medicine is comprised of more than 200 locations throughout the region, with five Northwestern Medicine hospitals ranked among “America's Best” by U.S. News & World Report, 2025 – 2026, our legacy of better medicine continues. What makes us better, makes you better.®
Offices: 251 E Huron St, Chicago, Illinois 60611, US · 300 Randall Road, Geneva, Illinois 60134, US · 25 N. Winfield Road, Winfield, Illinois 60190, US · 660 N Westmoreland Rd, Lake Forest, Illinois 60045, US · 1 Kish Hospital Dr, DeKalb, Illinois 60115, US
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care. It encompasses the research, teaching, and patient care activities of the academic medical center. Sharing a commitment to superior quality, academic excellence and patient safety, the organizations within Northwestern Medicine comprise a combined workforce of more than 33,000 among clinical and administrative staff, medical and science faculty and medical students. Northwestern Medicine is comprised of more than 200 locations throughout the region, with five Northwestern Medicine hospitals ranked among “America's Best” by U.S. News & World Report, 2025 – 2026, our legacy of better medicine continues. What makes us better, makes you better.®
Offices: 251 E Huron St, Chicago, Illinois 60611, US · 300 Randall Road, Geneva, Illinois 60134, US · 25 N. Winfield Road, Winfield, Illinois 60190, US · 660 N Westmoreland Rd, Lake Forest, Illinois 60045, US · 1 Kish Hospital Dr, DeKalb, Illinois 60115, US
