Village of Valley Stream, New York, United States · On-site
$66k–$99k/yr
Job Description Collaborates and facilitates inter-departmental functions to support optimal patient and customer experience. Fosters and maintains relationships with key stakeholder leaders and teams to promote patient …
Skills: Patient Experience Management, Customer Experience, Data Analysis, Stakeholder Management, Service Recovery
New York, New York, United States · On-site
$27/hr–$29/hr
Job Description: Assists patients with activities of daily living, provides basic nursing care, and performs a variety of procedures, exams and tests. Assists in maintenance of a safe and clean environment, and promotes …
Skills: Patient Care, Activities Of Daily Living, Nursing Care, EKG Testing, Venipuncture
New York, New York, United States · On-site
$27/hr–$29/hr
Job Description: Assists patients with activities of daily living, provides basic nursing care, and performs a variety of procedures, exams and tests. Assists in maintenance of a safe and clean environment, and promotes …
Skills: Patient Care, Activities Of Daily Living (ADL), Basic Nursing Care, EKG Testing, Venipuncture
New York, New York, United States · On-site
$25/hr–$27/hr
Job Description Escorts or transports patients within facility. Records patient movement in transport tracking system. Picks-up and delivers materials and equipment. Assists in performing related routine clerical duties …
Skills: Patient Transport, Basic Life Support, Patient Handling, Infection Control, Medical Equipment Operation
New York, New York, United States · On-site
$68k–$115k/yr
Job Description Performs an age specific plan of care for designated group of patients using the nursing process of assessment, diagnosis, outcome identification, planning, implementation, and evaluation of patient care.…
Skills: Patient Assessment, Nursing Process, Pediatric Care, Care Planning, Medication Administration
Village of Lynbrook, New York, United States · On-site
$105k–$183k/yr
Job Description Supervises and coordinates the daily operations and staff of rehabilitation services including the monitoring/administering of patient evaluations and quality of care in accordance with the written and si…
Skills: Staff Supervision, Patient Evaluation, Quality Assurance, Budget Development, Policy Implementation
Village of Lake Success, New York, United States · On-site
$78k–$130k/yr
Job Description Schedules, assigns daily duties, and assesses the general performance of the nursing staff in the practice. Performs a variety of functions and technical procedures necessary for the admission of patients…
Skills: Nursing Supervision, Staff Scheduling, Performance Evaluation, Patient Assessment, Wound Care
Village of Lake Success, New York, United States · On-site
$68k–$115k/yr
Job Description Performs an age specific plan of care for designated group of patients using the nursing process of assessment, diagnosis, outcome identification, planning, implementation, and evaluation of patient care.…
Skills: Patient Assessment, Care Planning, Medication Administration, OB/GYN Nursing, Clinical Judgment
Village of Great Neck, New York, United States · On-site
$90k–$145k/yr
Job Description Manages, schedules, assigns daily duties, and assesses the general performance of the clinical staff in the department. Performs a variety of functions and technical procedures necessary for the admission…
Skills: Clinical Staff Management, Patient Assessment, Budget Monitoring, Regulatory Compliance, Staff Scheduling
Manhasset, New York, United States · On-site
$39k–$60k/yr
Job Description Performs a complete verification check on all health insurance coverage. Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals. Demons…
Skills: Insurance Verification, Financial Demographic Data Collection, Patient Access Services, Health Insurance Coverage, Data Entry
Melville, New York, United States · On-site
$91k–$158k/yr
Required Epic certification: EpicCare Ambulatory Job Description Manages, plans, and organizes the staff and activities of assigned team. Leads design, implementation and enhancement support to nurses, clinicians, pharma…
Skills: EpicCare Ambulatory Certification, Product Services Management, Clinical Information Systems Design, Staff Leadership, Process Improvement
New York, New York, United States · On-site
$52/hr–$85/hr
Performs an age specific plan of care for a designated group of patients using the nursing process of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. Collaborates w…
Skills: Patient Assessment, Care Planning, Medication Administration, Endoscopy, Clinical Judgment
Chappaqua, New York, United States · On-site
$35k–$52k/yr
Job Description Performs patient care under the physician's/nurse's direct supervision. Duties include preparing patient for physician, administering, obtaining and recording diagnostic laboratory test results. Assists i…
Skills: Patient Care, Vital Signs, Phlebotomy, Electrocardiograms, Specimen Collection
Syosset, New York, United States · On-site
$25/hr–$27/hr
Shift can start as early as 1pm and as late as 3pm. Shift can end as early as 9pm and as late as 11pm. Weekends and Holidays. Job Description Coordinates and expedites the flow of information through the unit; liaises be…
Skills: Clerical Duties, Receptionist Skills, Medical Terminology, Data Entry, Patient Chart Management
Village of Sleepy Hollow, New York, United States · On-site
Job Description Performs an age specific plan of care for designated group of patients using the nursing process of assessment, diagnosis, outcome identification, planning, implementation, and evaluation of patient care.…
Skills: Patient Assessment, Care Planning, Operating Room Nursing, Medication Administration, Clinical Judgment
Village of Westbury, New York, United States · Remote OK
$66k–$75k/yr
Job Description Assists with the capitalization of all fixed assets for the system, the compilation of annual depreciation budgets, and providing analysis for external auditors. Will work with all sites to properly recor…
Skills: Fixed Asset Management, Capitalization, Depreciation Budgeting, Financial Analysis, PeopleSoft
New York, New York, United States · On-site
$56/hr–$69/hr
Job Description: Performs clinical laboratory procedures, examinations and other tests pursuant to established protocols including maintaining equipment and records and performing quality assurance activities related to …
Skills: Clinical Laboratory Procedures, Chemistry, Hematology, Quality Assurance, Equipment Maintenance
New York, New York, United States · On-site
$28/hr–$29/hr
Job Description: Utilizes knowledge of normal/abnormal psychology as a basis for conducting patient and family interactions. Under RN supervision, assists the RN in patient monitoring as well as the delivery of physical …
Skills: Patient Monitoring, Crisis Intervention, Vital Signs Monitoring, Psychiatric Care, Specimen Collection
Manhasset, New York, United States · On-site
$64/hr–$97/hr
Job Description Manages team members, operations, and patient care activities of a patient care unit during assigned shift. Maintains a professional work environment that supports delivery of high-quality patient and fam…
Skills: Nursing Management, Patient Care, Clinical Leadership, ICU Nursing, Regulatory Compliance
Bay Shore, New York, United States · On-site
$52/hr–$85/hr
POSITION SUMMARY Performs comprehensive respiratory assessment and respiratory therapy as prescribed by a physician. Provides patient/family with respiratory therapy education. Prepares, operates and maintains respirator…
Skills: Respiratory Assessment, Ventilator Management, Pulmonary Function Studies, Airway Management, Patient Education
Village of Valley Stream, New York, United States • On-site
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Collaborates across departments to implement and evaluate patient-centered care programs and hospitality initiatives. Analyzes experience data and performance metrics to lead strategic improvement efforts and provide team training.
Requires a Bachelor's degree or an equivalent combination of education and experience. Candidates must have 3-5 years of relevant experience in patient or customer experience.
Collaborates and facilitates inter-departmental functions to support optimal patient and customer experience. Fosters and maintains relationships with key stakeholder leaders and teams to promote patient and family centered care culture, care delivery and hospitality.
Job Responsibility
Role models Culture of C.A.R.E. and patient-centered organizational values. Initiates and maintains ongoing communication with patients, families and team.
Creates, implements and evaluates patient/customer experience-based programs, projects and initiatives.
Gathers and analyzes internal and external best practices to develop presentations, documents and reports; shares findings with leadership.
Demonstrates advanced understanding of how to collect and interpret patient experience feedback, data and performance metrics.
Collaborates with site-based leadership to lead and sustain patient experience strategic plan.
Participates in patient/customer experience improvement efforts; provides support for meetings and events.
Coordinates and presents educational and training programs aimed at engaging team members in patient/customer experience culture.
Engages team members and provides emotional support to patients, families, visitors and team members (ie during proactive rounding, phone calls and/or other interactions).
Performs service recovery, follows policies/procedures regarding concern and complaint management, escalates to leadership, when appropriate.
Operates under limited guidance and executes work assignments that are moderate to high complex.
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
Bachelor's Degree required, or equivalent combination of education and related experience.
3-5 years of relevant experience, required.
We’ve re-imagined what health care can be. Are you Made for this?
Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians. At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn. Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.
Offices: 2000 Marcus Ave, Lake Success, NY 11042, US · 1991 Marcus Ave, Lake Success, NY 11042, US · 30 7th Ave, New York, NY 10011, US · 100 E 77th St, New York, NY 10075, US · 270-05 76th Ave, New Hyde Park, NY 11040, US
We’ve re-imagined what health care can be. Are you Made for this?
Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians. At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn. Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.
Offices: 2000 Marcus Ave, Lake Success, NY 11042, US · 1991 Marcus Ave, Lake Success, NY 11042, US · 30 7th Ave, New York, NY 10011, US · 100 E 77th St, New York, NY 10075, US · 270-05 76th Ave, New Hyde Park, NY 11040, US
