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Jobs at Northeast Orthopaedic Alliance (Now Hiring) — 16 open

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Patient Services Representative - Front Desk

Boston, Massachusetts, United States · On-site

$21/hr–$23/hr

Entry level

Job Location:10 Hawthorne Place, Boston, MA 02114 (BBJI OccMed) Position Summary Greets patients as they arrive for scheduled appointments Provides new patients appropriate paperwork for required signatures (if they have…

Skills: Patient Scheduling, Insurance Verification, Payment Collection, Medical Billing, Customer Service

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Billing Operations & Financial Analyst (Entry Level)

Hingham, Massachusetts, United States · On-site

$22/hr–$25/hr

Entry level

Billing Operations & Financial Analyst (Entry Level) Location: Hingham, MA (On-Site) Schedule: Monday–Friday, 8:00 AM – 5:00 PM Employment Type: Full-Time Position Summary South Shore Orthopedics is seeking a…

Skills: Financial Analysis, Payment Reconciliation, Data Analysis, Microsoft Excel, Problem Solving

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Orthopedic Technician (Casting)

Springfield, Massachusetts, United States · On-site

$20/hr–$28/hr

Mid level

Company: New England Orthopedic Surgeons, a division of Northeast Orthopaedic Alliance Location: 300 Birnie Avenue, Springfield, MA 01107 Job Type: Full-time About Us New England Orthopedic Surgeons (NEOS) is the region&…

Skills: Cast Application, Splinting, Bracing, Wound Care, Suture Removal

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Patient Services Representative

Hingham, Massachusetts, United States · On-site

$19/hr–$21/hr

Entry level

Patient Services Representative (Float) Full-Time | Monday–Friday | 8:00 AM–5:00 PM Why Work Here? Join a collaborative orthopedic team that values exceptional patient care, teamwork, professional growth, and…

Skills: Patient Scheduling, Patient Registration, Insurance Verification, Electronic Medical Records, Customer Service

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Medical Receptionist (Patient Services Representative)

Springfield, Massachusetts, United States · On-site

$18/hr–$22/hr

Mid level

Location: 300 Birnie Ave, Springfield, MA Schedule: Monday to Friday, 8-hour day shifts (No weekends) Expected Hours: 40 per week Join Our Team at New England Orthopedic Surgeons (NEOS) New England Orthopedic Surgeons, a…

Skills: Customer Service, Medical Terminology, Data Entry, Electronic Health Record, Insurance Verification

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Accounts Receivable Coordinator

Concord, New Hampshire, United States · On-site

Mid level

Location: 57 Regional Drive, Concord, NH Schedule: Full-time, Monday – Friday Status: Benefits Eligible About Us Concord Orthopaedics (COPA), a division of Northeast Orthopaedic Alliance, has been the region’…

Skills: Medical Billing, Surgical Coding, Insurance Appeals, EOB Interpretation, Claims Management

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Medical Assistant

Hingham, Massachusetts, United States · On-site

$20/hr–$25/hr

Mid level

Medical Assistant Location: 2 Pond Park Road, Hingham, MA Job Type: Full-Time, Hourly Pay: $20.00–$25.00 per hour Travel: Occasional travel to our Abington office may be required. Why Work Here? Energetic, fast-pac…

Skills: Patient Care, Electronic Medical Records, Orthopedic Casting, Splinting, Medical Documentation

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Executive Assistant / Surgical Scheduler

Hingham, Massachusetts, United States · On-site

$23/hr–$27/hr

Mid level

Executive Assistant & Surgical SchedulerWhy Work Here? Join a fast-paced, collaborative orthopedic practice where your work truly makes a difference. We offer a supportive team environment, outstanding benefits, opportun…

Skills: Surgical Scheduling, Calendar Management, Patient Coordination, Medical Billing/Coding Knowledge, Electronic Medical Records

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Radiology Technologist

Hingham, Massachusetts, United States · On-site

$35/hr

Entry level

X-Ray Technologist (RT) Full-Time Locations: Hingham, MA & Abington, MA Hours: M-F 8:00 AM - 5:00 PM Join a Team That's Moving Orthopedic Care Forward At South Shore Orthopedics, you'll become part of a collaborative tea…

Skills: Diagnostic X-ray Imaging, Patient Care, Electronic Medical Records (EMR), Customer Service, Communication Skills

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Patient Services Representative

Salem, New Hampshire, United States · On-site

$20/hr–$22/hr

Entry level

Mobility Bone & Joint Institute (MBJI), a division of Northeast Orthopaedic Alliance, is seeking Patient Service Representatives to join our growing team. In this role, you will serve as the first point of contact for ou…

Skills: Patient Registration, EMR Management, Athena EMR, Patient Scheduling, Copay Collection

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Physical Therapy Receptionist (PSR)

Agawam, Massachusetts, United States · On-site

$18/hr–$22/hr

Mid level

Job Title: Physical Therapy Receptionist (Patient Service Representative) Location: Feeding Hills Physical Therapy Office, New England Orthopedic Surgeons Job Type: Full-Time (Regular) Pay: $18.00–$22.00 per hour E…

Skills: Medical Reception, EMR Systems, Microsoft Office Suite, Insurance Verification, Patient Scheduling

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Physician Assistant

Nashua, New Hampshire, United States · On-site

$100k–$150k/yr

Mid level

EXPERIENCED ORTHOPAEDIC PHYSICIAN ASSISTANT (PA-C) Location: Southern New Hampshire Employment Type: Full-Time Reports To: Chief Physician Assistant ABOUT NHOC New Hampshire Orthopaedic Center (NHOC) a division of Northe…

Skills: Orthopaedic Diagnosis, Patient Management, Musculoskeletal Treatment, Fracture Care, Casting

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Workers Compensation Manager

Springfield, Massachusetts, United States · On-site

$90k–$110k/yr

Senior

Workers' Compensation Manager New England Orthopedic Surgeons (NEOS) A Division of Northeast Orthopaedic Alliance (NOA) Location: Springfield, Massachusetts Position Type: Full-Time | On-Site Join Our Team New England Or…

Skills: Workers' Compensation Management, Healthcare Operations, Claims Management, Leadership, Relationship Management

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Patient Services Representative

Derry, New Hampshire, United States · On-site

$18/hr–$24/hr

Entry level

Join our compassionate and dynamic team at Concord Orthopaedics! We are seeking a dedicated Patient Services Representative to provide exceptional care and support in our Derry office. The ideal candidate will have excel…

Skills: Communication Skills, Customer Service, Medical Office Experience, Insurance Knowledge, Computer Skills

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Patient Services Representative - Front Desk

Dedham, Massachusetts, United States · On-site

$18/hr–$23/hr

Entry level

Job Location: Split between 40 Allied Dr., Dedham MA & 71 Border Rd., Waltham, MA Position Summary Greets patients as they arrive for scheduled appointments Provides new patients appropriate paperwork for required signat…

Skills: Patient Scheduling, Insurance Verification, Payment Collection, Medical Record Maintenance, Customer Service

Northeast Orthopaedic Alliance logoNortheast Orthopaedic Alliance

Administrative Supervisor

Waltham, Massachusetts, United States · On-site

$65k–$72k/yr

Mid level

Job Location: 71 Border Rd., Waltham, MA Department: Patient Services / Front Office Reports To: Director of Operations FLSA Status: Exempt (Salaried) Position Summary The Administrative Supervisor is responsible for the…

Skills: Staff Supervision, Patient Registration, Insurance Verification, Co-payment Collection, HIPAA Compliance

Northeast Orthopaedic Alliance logo

Patient Services Representative - Front Desk

Northeast Orthopaedic Alliance

Boston, Massachusetts, United States • On-site

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  • $21/hr–$23/hr
  • Full-time
  • associate degree
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

The role involves managing the front desk by greeting patients, verifying insurance, and collecting co-payments. Additionally, the representative handles phone calls, schedules appointments, and maintains patient records to ensure smooth clinical operations.

Requirements

Candidates typically need an Associate's degree and one year of relevant work experience. Essential abilities include strong communication, critical thinking, and the capacity to multitask in a fast-paced healthcare environment.

Full job description

Job Location:10 Hawthorne Place, Boston, MA 02114 (BBJI OccMed)

Position Summary 

  • Greets patients as they arrive for scheduled appointments 
  • Provides new patients appropriate paperwork for required signatures (if they have not been pre-registered) 
  • Verifies demographic and insurance information for new and established patients, according to protocol; makes a copy of each patient's insurance card, front and back and also their license 
  • Collects patients’ co-payment and any previous balances that are due. Manages Self-pay client accounts.
  • Checks for insurance referral and has patient sign waiver if referral has not been obtained. 
  • Explains financial and collection policies to new patients—provides written guidelines to each patient 
  • Ensures all patient paperwork is complete before patient is seen—puts the chart up for the clinical staff 
  • Informs patients in the reception area when the physicians are running behind—offers to reschedule them 
  • Summarized other duties include printing, cleaning, answering phones, monitoring voicemails, collecting and relaying information to appropriate areas in the practice.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Receive payment and record receipts for services.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Hear and resolve complaints from customers or the public.
  • File and maintain records.
  • Transmit information or documents to customers, using email, mail, or fax.
  • Schedule appointments and maintain and update appointment calendars.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

 

Minimum Qualifications (Knowledge, Skills, and Abilities)

Experience typically gained with an Associate's Degree (or other 2-year degree) and 1 year of relevant work experience.
 

Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Mathematics- Using mathematics to solve problems.

Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Multitasking - the performance of more than one task at the same time.

Reading Comprehension- Understanding written sentences and paragraphs in work related documents.

Science- Using scientific rules and methods to solve problems.

Speaking- Talking to others to convey information effectively.

Writing- Communicating effectively in writing as appropriate for the needs of the audience.

Activities

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Service Orientation - Actively looking for ways to help people.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination - Adjusting actions in relation to others' actions.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. 

Related keywords

Patient ServicesFront DeskHealthcare AdministrationInsurance ReferralCo-paymentMedical RecordsTelephone SwitchboardPatient RegistrationDemographicsClinical Staff SupportMedical OfficePatient FlowAdministrative TasksHealthcare

About Northeast Orthopaedic Alliance

LinkedInVisit site

Orthopaedic care led by Orthopaedic Surgeons because your movement matters

Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
2025
Headquarters
Waltham, Massachusetts
LinkedIn followers
431

As an integrated network of dedicated orthopaedic surgeons, we are aligned to provide you with personalized care from the White Mountains of New Hampshire, through the Pioneer Valley of Massachusetts to the cobblestone streets of Boston and beyond.

Offices: 71 Border Rd, Waltham, Massachusetts 02451, US · 300 Birnie Ave, Springfield, Massachusetts 01107, US · 17 Riverside St, Nashua, New Hampshire 03062, US · 264 Pleasant St, Concord, New Hampshire 03301, US · 323 Lowell St, Andover, Massachusetts 01810, US

View all jobs at Northeast Orthopaedic Alliance

About Northeast Orthopaedic Alliance

LinkedInVisit site

Orthopaedic care led by Orthopaedic Surgeons because your movement matters

Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
2025
Headquarters
Waltham, Massachusetts
LinkedIn followers
431

As an integrated network of dedicated orthopaedic surgeons, we are aligned to provide you with personalized care from the White Mountains of New Hampshire, through the Pioneer Valley of Massachusetts to the cobblestone streets of Boston and beyond.

Offices: 71 Border Rd, Waltham, Massachusetts 02451, US · 300 Birnie Ave, Springfield, Massachusetts 01107, US · 17 Riverside St, Nashua, New Hampshire 03062, US · 264 Pleasant St, Concord, New Hampshire 03301, US · 323 Lowell St, Andover, Massachusetts 01810, US

View all jobs at Northeast Orthopaedic Alliance

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