At Nissan of McKinney, we strive to make every customer a customer for life. We are looking for an Experienced Service Advisor to join our team. Happy employees make happy customers, and we reward individuals who are rea…
Skills: Customer Service, Time Management, Communication Skills, Inventory Management, Technician Scheduling
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Full-time
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short Term Disability Insurance, Long Term Disability Insurance
Posted 6d ago
~40 hrs/week
Responsibilities
The Service Advisor acts as the primary point of contact for customers, managing the service lane experience and technician workflow. They are responsible for explaining repair processes, addressing customer inquiries, and ensuring efficient service delivery.
Requirements
Candidates should possess strong organizational and communication skills with a professional appearance. A clean driving record and the ability to pass a background check and drug screen are required.
Full job description
At Nissan of McKinney, we strive to make every customer a customer for life. We are looking for an Experienced Service Advisor to join our team. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Nissan of McKinney is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What's in it for you/Benefits:
Great Team Environment
Diverse team to work with
Health/Dental/Vision/Life Insurance available
Short/Long Term Disability Insurance available
Flexible Spending Accounts available
401K available
As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Aptitudes:
Ability to oversee the flow of the Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Consistently take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Desire to provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ability to ensure that the daily inventory of technicians' time is consistently sold to service customers.
Ability to distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Proven track record of caring for customers and receiving appropriate feedback from customers regarding your service
Related keywords
Service AdvisorAutomotiveCustomer ExperienceService LaneTechnician SchedulingInventory ManagementRetail SalesHospitalityCustomer ServiceDealershipRepair ProcessConcierge Support
6 Time Nissan Global Award Winner for outstanding customer service and overall dealership performance.
Industry
Motor Vehicle Manufacturing
Company size
201-500 employees
Headquarters
McKinney, TX
LinkedIn followers
565
Nissan of McKinney is a premier Nissan dealership in McKinney, Texas, and your local source for everything automotive! We are proud to offer a wide variety of services, including new and used Nissan sales, car service and maintenance, Nissan parts, and a leading finance department. At Nissan of McKinney, the customer comes first and our commitment to them is second to none.
For years we’ve seen it as our job to provide Dallas-area Nissan shoppers with a fine selection of new and used Nissan cars. Along with our sales department, our service, parts and finance departments are staffed with employees that collectively offer many decades of experience in the field, all of them working diligently for one thing: the satisfaction of the people we serve.
You see, our success is predicated upon our ability to faithfully serve our customers and deliver a class-leading Nissan experience time and time again. From our highly trained and skilled sales team to our world-class Nissan service technicians, Nissan of McKinney is all about finding the right people for the right job. Investment in our people today ensures investment in our future and beyond.
We’re always looking for new talent to join our wonderful team of Nissan professionals, and we encourage you to contact us if you are interested in an automotive career at Nissan of McKinney. We pride ourselves on selling high volumes while making sure the customer comes first in every transaction that we perform. If you have the desire to serve our clientele with the honesty and integrity they deserve and an entrepreneurial spirit, you’ve certainly come to the right place. Isn’t it time you considered an automotive job with Nissan of McKinney?
Offices: 3800 S Central Expy, McKinney, TX 75070, US
6 Time Nissan Global Award Winner for outstanding customer service and overall dealership performance.
Industry
Motor Vehicle Manufacturing
Company size
201-500 employees
Headquarters
McKinney, TX
LinkedIn followers
565
Nissan of McKinney is a premier Nissan dealership in McKinney, Texas, and your local source for everything automotive! We are proud to offer a wide variety of services, including new and used Nissan sales, car service and maintenance, Nissan parts, and a leading finance department. At Nissan of McKinney, the customer comes first and our commitment to them is second to none.
For years we’ve seen it as our job to provide Dallas-area Nissan shoppers with a fine selection of new and used Nissan cars. Along with our sales department, our service, parts and finance departments are staffed with employees that collectively offer many decades of experience in the field, all of them working diligently for one thing: the satisfaction of the people we serve.
You see, our success is predicated upon our ability to faithfully serve our customers and deliver a class-leading Nissan experience time and time again. From our highly trained and skilled sales team to our world-class Nissan service technicians, Nissan of McKinney is all about finding the right people for the right job. Investment in our people today ensures investment in our future and beyond.
We’re always looking for new talent to join our wonderful team of Nissan professionals, and we encourage you to contact us if you are interested in an automotive career at Nissan of McKinney. We pride ourselves on selling high volumes while making sure the customer comes first in every transaction that we perform. If you have the desire to serve our clientele with the honesty and integrity they deserve and an entrepreneurial spirit, you’ve certainly come to the right place. Isn’t it time you considered an automotive job with Nissan of McKinney?
Offices: 3800 S Central Expy, McKinney, TX 75070, US