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Nurse Practitioner – Quality Program (Bilingual) Job Description Position Nurse Practitioner (NP) – Quality Program Location West Orange, New Jersey - on-site Status Full-time Schedule Monday–Friday, on…
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The Nurse Practitioner will conduct patient encounters via televisit and telephone to support quality programs and close care gaps. They will coordinate with physicians and payers to improve population health outcomes and ensure accurate documentation in electronic health records.
Candidates must hold an active, unrestricted New Jersey Nurse Practitioner license and be fully fluent in both English and Spanish. Strong computer literacy and experience with telehealth platforms and quality reporting frameworks are required or preferred.
Nurse Practitioner – Quality Program (Bilingual)
Job Description
Position Nurse Practitioner (NP) – Quality Program
Location West Orange, New Jersey - on-site
Status Full-time
Schedule Monday–Friday, on-site; plus one Saturday per month
Setting Office-based; patient encounters by televisit and telephone
Languages English and fluent Spanish (required)
Compensation Competitive salary, commensurate with experience
Reports To Director of Quality / Chief Operating Officer
Position Overview
Nirvana Healthcare Management Services, in partnership with Salerno Medical Associates, LLP, is seeking an experienced, bilingual Nurse Practitioner to join our Quality Program in an office-based role in West Orange, New Jersey. This is a non-traditional clinical position centered on telehealth: the NP will conduct patient encounters by televisit and telephone in support of the practice's quality, care-gap closure, and population health initiatives across our multi-site primary care network.
The ideal candidate is a strong communicator in both English and Spanish, comfortable engaging patients remotely, and familiar with payer requirements and quality metrics. This role is well suited to an NP who enjoys proactive outreach, care coordination, and helping patients close gaps in care.
Key Responsibilities
• Telehealth encounters: Conduct patient encounters via televisit and telephone in support of the organization's quality program and care-gap closure efforts.
• Bilingual patient engagement: Engage patients in both English and Spanish to assess needs, review care plans, and promote adherence to recommended preventive and chronic-care services.
• Care-gap closure: Identify and help close gaps in care related to quality measures (e.g., preventive screenings, chronic disease management, and medication adherence).
• Documentation: Document encounters accurately and completely in the electronic health record, ensuring data supports quality reporting and payer requirements.
• Payer coordination: Collaborate with insurance companies and payer programs, supporting initiatives tied to quality metrics, HEDIS/Stars-type measures, and value-based care arrangements.
• Care coordination: Coordinate with physicians, care teams, and office staff across locations to ensure timely follow-up and continuity of care.
• Quality support: Support the Quality Program's ongoing reporting, tracking, and performance-improvement activities.
Required Qualifications
• Licensure: Active, unrestricted New Jersey Nurse Practitioner license in good standing.
• Experience: Experienced Nurse Practitioner with a strong clinical background.
• Bilingual (required): Fully fluent in both English and Spanish (verbal and written) - this is a required qualification.
• Computer literacy: Strong computer literacy, including comfort with electronic health records, telehealth platforms, and standard office software.
• Communication: Excellent verbal and written communication skills with the ability to build rapport with patients remotely.
• Availability: Reliable, organized, and able to work on-site five days per week, with availability one Saturday per month.
Preferred Qualifications
• Quality metrics: Knowledge of quality metrics and quality-reporting frameworks (e.g., HEDIS, Stars, or value-based care measures).
• Payer experience: Prior experience working with insurance companies, payer programs, or managed-care quality initiatives.
• Telehealth: Experience conducting telehealth or telephonic patient encounters.
• Clinical setting: Background in primary care, care management, or population health.
What We Offer
• Competitive salary, commensurate with experience and qualifications.
• A stable, office-based schedule in a collegial, multi-site primary care organization.
• The opportunity to make a measurable impact on patient outcomes through our Quality Program.
• A supportive team environment within a well-established New Jersey medical group.
🏥Leading the Way in Healthcare Excellence 📍10 clinics across Essex, Warren, & Monmouth counties in NJ
Nirvana Healthcare Management Services provides primary healthcare and multidisciplinary medical services at four sites in the greater Newark area, East Orange, and soon Bloomfield. Our namesake, Nirvana, grounds the work we do in holistic preventative medicine. Each site is uniquely outfitted to create calming ambiance for patients. Our physicians, nurses, and employees are committed to creating a culture focused on personalizing the patient experience. We have a long-standing tradition of providing exceptional patient outcomes and experiences for our 25,000+ patient population. We are a family-run, second-generation practice that has served Essex County for over 75 years.
Offices: 523 Park Ave, Orange, New Jersey 07050, US · 613 Park Avenue, East Orange, NJ 07017, US · 346 Roseville Ave, Newark, New Jersey 07107, US · 491 Mount Prospect Ave, Newark, New Jersey 07104, US · 570 Park Avenue, East Orange, New Jersey 07017, US
🏥Leading the Way in Healthcare Excellence 📍10 clinics across Essex, Warren, & Monmouth counties in NJ
Nirvana Healthcare Management Services provides primary healthcare and multidisciplinary medical services at four sites in the greater Newark area, East Orange, and soon Bloomfield. Our namesake, Nirvana, grounds the work we do in holistic preventative medicine. Each site is uniquely outfitted to create calming ambiance for patients. Our physicians, nurses, and employees are committed to creating a culture focused on personalizing the patient experience. We have a long-standing tradition of providing exceptional patient outcomes and experiences for our 25,000+ patient population. We are a family-run, second-generation practice that has served Essex County for over 75 years.
Offices: 523 Park Ave, Orange, New Jersey 07050, US · 613 Park Avenue, East Orange, NJ 07017, US · 346 Roseville Ave, Newark, New Jersey 07107, US · 491 Mount Prospect Ave, Newark, New Jersey 07104, US · 570 Park Avenue, East Orange, New Jersey 07017, US
