Position Details

• Position Title: Business Operations Manager – Amazon Vendor Central
• Company: Vangle Inc.
• Location: Seattle, WA
• Employment Type: Full-time
• Base Salary Range: USD 72,000–144,000 annually
• Benefits: Medical, Dental, Vision insurance, 401(k), PTO, paid holidays, paid sick leave

Summary

Vangle is seeking a results-oriented Business Operations Manager to lead its Amazon Vendor Central (1P) business and support expansion across major U.S. retail channels. This role combines hands-on Amazon Vendor Central operations, sales strategy, retail account development, data analysis, and cross-functional execution. The successful candidate will own day-to-day operations while identifying and implementing opportunities to drive sustainable revenue growth, profitability, and operational efficiency.

Key Responsibilities

Amazon Vendor Central Operations

• Manage day-to-day Amazon Vendor Central operations, including purchase order processing, account maintenance, issue resolution, inventory planning, demand forecasting, pricing, content readiness, chargebacks, co-op programs, and other Vendor Central workflows.
• Partner with Amazon Vendor Managers, Buyers, and other retail stakeholders to address operational requirements, commercial policies, account performance, and growth initiatives.
• Plan and execute Amazon promotional programs, seasonal campaigns, major sales events, and category-specific initiatives.

Sales Strategy and Performance Management

• Develop and execute monthly, quarterly, and annual sales plans aligned with the company's revenue, profitability, and channel-growth objectives.
• Develop pricing strategies, promotional calendars, sales forecasts, budgets, and competitive response plans.
• Monitor market trends, competitor activity, category performance, consumer demand, and channel dynamics to identify commercial opportunities and potential risks.
• Identify and implement initiatives to improve revenue, margins, inventory productivity, sell-through, in-stock performance, and overall account profitability.
• Track and analyze key performance indicators, including ordered and shipped revenue, inventory levels, forecast accuracy, conversion, returns, promotional performance, advertising efficiency, and profitability.
• Translate business and performance data into actionable recommendations related to pricing, inventory, marketing, promotions, and sales execution.

Retail Channel Expansion

• Support expansion beyond Amazon into strategic U.S. retail channels, including Target, Costco, Kohl's, Walmart, and other relevant national or regional accounts.
• Build and maintain productive relationships with retail buyers, channel partners, and other external stakeholders.
• Prepare commercial proposals, assortment recommendations, account plans, and channel-specific growth strategies.

Qualifications

• Bachelor's degree in Business, Marketing, Supply Chain, Economics, E-commerce, or a related field.
• At least three years of experience in U.S. e-commerce operations, retail sales, channel management, or a related commercial role.
• At least one year of hands-on experience managing Amazon Vendor Central or Amazon 1P operations.
• Strong working knowledge of purchase orders, inventory management, promotions, pricing, forecasting, chargebacks, co-op programs, and retail performance metrics.
• Strong analytical, organizational, problem-solving, and decision-making skills.
• Excellent business communication and negotiation skills, with the ability to collaborate effectively with internal teams, retail partners, and other external stakeholders.
• Ability to manage multiple priorities and deliver results in a fast-paced, cross-functional environment.
• Must be authorized to work in the United States without current or future employer sponsorship.

Preferred Experience

• Previous experience working at Amazon, Walmart, or another major U.S. retail or e-commerce organization.
• Demonstrated experience expanding a brand into national retail channels such as Target, Costco, Kohl's, Walmart, or similar retailers.
• Experience in consumer products or on a brand-side Amazon or retail account team.
• Experience leading complex cross-functional initiatives involving Product, Marketing, Supply Chain, Finance, and Operations teams.
• Proficiency in Mandarin Chinese is preferred.

Equal Employment Opportunity

We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity laws as required by law.