Houston, Texas, United States · On-site
$20/hr–$25/hr
Job DetailsJob Location: Houston, TX 77041Position Type: Full TimeSalary Range: $20.00 - $25.00Job Shift: DayJob Category: SalesWe are seeking a detail-oriented Customer Retention Specialist. This position is responsible…
Skills: Bilingual, Customer Retention, Collections, Account Management, Conflict Resolution
Houston, Texas, United States · On-site
$16/hr–$18/hr
Job DetailsJob Location: Houston, TX 77041Salary Range: $16.00 - $18.00 HourlyJob Schedule: Monday – Friday, Saturdays as required Work Hours: 8:00 AM – 5:00 PM Job Summary: We are currently seeking a dedicat…
Skills: Collections, Bilingual, Communication, Negotiation, Problem-solving
Houston, Texas, United States · On-site
$25/hr–$29/hr
Job DetailsJob Location: Houston, TX 77041Salary Range: $25.00 - $29.00 HourlyThe Diesel Mechanic at Nexus Disposal is responsible for safely operating, repairing, rebuilding, and performing mechanical and electrical mai…
Skills: Diesel engine repair, Preventive maintenance, Diagnostic equipment, Electrical system repair, Cooling system repair
Houston, Texas, United States · On-site
$17/hr–$18/hr
Job DetailsJob Location: Houston, TX 77041Salary Range: $17.00 - $18.00 HourlyAs an Inside Sales/Customer Service Representative, you will be the first point of contact for our future customers, ensuring they receive the…
Skills: Customer service, Inside sales, Bilingual, Order processing, Communication
Houston, Texas, United States · On-site
$16/hr–$18/hr
Job DetailsJob Location: Houston, TX 77041Salary Range: $16.00 - $18.00Job Schedule: Monday – Friday, Saturdays as needed Job Shift: 7:00AM – 4:00PM • Selecting and mixing coating paints to desired color…
Skills: Paint Mixing, Spray Gun Operation, Surface Preparation, Blasting, Technical Document Reading
Houston, Texas, United States · On-site
$15/hr–$16/hr
Job DetailsLevel: EntryJob Location: Houston, TX 77041Position Type: Full TimeSalary Range: $15.00 - $16.00 HourlyJob Category: General LaborNexus Disposal is seeking a dependable, hardworking Truck Pressure Washer / Mec…
Skills: Pressure Washing, Heavy Equipment Maintenance, General Labor, Shop Cleanup, Tool Handling
Houston, Texas, United States · On-site
$18/hr–$20/hr
Job DetailsJob Location: Houston, TX 77041Position Type: Full TimeSalary Range: $18.00 - $20.00 HourlyJob Shift: DayJob Summary Nexus Disposal is seeking a reliable and hardworking Container Delivery Driver responsible f…
Skills: CDL Class A Operation, Vehicle Inspection, Route Navigation, Customer Service, Safety Compliance
Houston, Texas, United States · On-site
$14/hr–$16/hr
Job DetailsJob Location: Houston, TX 77041Salary Range: $14.00 - $16.00 HourlyPay Rate: $14.00-16.00 Job Schedule: Monday – Saturday Job Shift: 40 hours/week Job Summary Under close supervision performs manual labo…
Skills: Material Sorting, Waste Management, Manual Labor, Safety Compliance, Material Identification
Houston, Texas, United States · On-site
Job DetailsJob Location: Houston, TX 77041Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Road WarriorJob Shift: DayJob Category: TransportationNexus Disposal is seeking a skilled and experienced F…
Skills: Front Load Truck Operation, CDL Class A or B, Waste Hauling, Reverse Maneuvering, Route Navigation
Houston, Texas, United States · On-site
Job DetailsJob Location: Houston, TX 77041Job Schedule: Monday – Friday, Saturdays as needed Job Shift: 7:00AM – 4:00PM Pay: $18.00 Essential Duties and Responsibilities • Performs repairs and maintenanc…
Skills: Welding, Torch Cutting, Hand Grinding, Steel Fabrication, Flame Cutting
Houston, Texas, United States · On-site
Job DetailsJob Location: Houston, TX 77041Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Road WarriorJob Shift: DayJob Category: TransportationNexus Disposal is seeking a skilled and experienced F…
Skills: Front Load Truck Operation, CDL Class A or B, Waste Hauling, Reverse Maneuvering, Route Navigation
Houston, Texas, United States · On-site
$23/hr–$24/hr
Job DetailsJob Location: Houston, TX 77041Salary Range: $23.00 - $24.00 HourlyRoll-Off Drivers are responsible for transporting construction and demolition debris, primarily from large, high-volume construction sites. Th…
Skills: Roll-off Truck Operation, Backing Maneuvers, CDL Driving, Waste Hauling, Vehicle Inspection
Houston, Texas, United States · On-site
$16/hr–$18/hr
Job DetailsJob Location: Houston, TX 77041Salary Range: $16.00 - $18.00 HourlyJob Schedule: Monday Friday, Saturdays as needed Job Shift: 7:00AM 4:00PM Pay: $16-18 Essential Duties and Responsibilities Grind, sand, clean…
Skills: Grinding, Sanding, Polishing, Hand Tools, Power Tools
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The specialist is responsible for managing customer accounts, resolving past due balances, and negotiating payment plans to ensure retention. They also serve as the primary point of contact for cancellation requests and coordinate with field representatives to resolve service issues.
Candidates must be bilingual in English and Spanish and possess at least 5 years of experience in collections. Proficiency in Microsoft Office and strong organizational and leadership skills are required for this role.
Job DetailsJob Location: Houston, TX 77041Position Type: Full TimeSalary Range: $20.00 - $25.00Job Shift: DayJob Category: SalesWe are seeking a detail-oriented Customer Retention Specialist. This position is responsible for researching account activity, resolving past due balances, and maintaining strong relationships with our customers. The ideal candidate will act as the first point of contact for clients with billing concerns or those considering cancellation of services.
In addition to account management, this position will also coordinate with field representatives on retention and cancellation efforts, serving as the main point of contact for all cancellation requests. The representative will assign and route tasks within the department to ensure timely completion and proper follow-up on customer service and retention matters.
Key Responsibilities – Collections
• Contact customers via phone and email regarding past due balances; identify reasons for delinquency and arrange payment or correct errors.
• Handle 80–100 outbound and inbound calls daily.
• Negotiate and monitor payment plans according to company policy.
• Research and resolve collection disputes professionally and efficiently.
• Maintain accurate records and detailed notes for all delinquent accounts.
• Manage bankruptcy accounts in compliance with procedures.
• Process and resolve returned (NSF) transactions.
• Prepare and file legal documents and attend court proceedings when required.
Key Responsibilities – Retention
• Communicate with customers at risk of canceling services or those who have requested cancellation.
• Address and resolve customer complaints to improve satisfaction and prevent cancellations.
• Serve as the primary contact for all cancellations, coordinating efforts with field representatives and routing assignments to ensure smooth completion of all related tasks.
• Manage the service termination process, including cancellations and container removals, after approvals.
• Process and manage service agreement renewals and modifications.
• Gather and report customer insights to the service team.
• Stay current on industry trends, competitor activity, and potential business opportunities.
• Build positive, trust-based relationships with customers to support retention goals.
• Bilingual (English/Spanish) – fluent in both written and verbal communication.
• Excellent communication, time management, and organizational skills.
• Strong leadership and coordination abilities; capable of directing team tasks and follow-ups.
• Self-motivated team player with strong attention to detail.
• Proficient in Microsoft Excel and Word.
• Knowledge of standard collections practices and financial procedures.
• Ability to perform effectively in a fast-paced, high-volume environment.
• Required: High school diploma or equivalent; minimum 5 years of experience in collections.
• Preferred: Experience in a high-volume call center, commercial or business-to-business collections, or customer service environment.
With over 40 years combined experience,we offer a more personal experience when it comes to catering to your residential and commercial waste hauling needs. We offer the following (3) types of services: 1) Front-Load Containers: 2yd, 3yd, 4yd, 6yd and 8yd Container Sizes 2) Recycle Containers: 4yd, 6yd and 8yd 3) Roll-Off Containers: 15yd, 20yd, 30yd and 40yd
With over 40 years combined experience,we offer a more personal experience when it comes to catering to your residential and commercial waste hauling needs. We offer the following (3) types of services: 1) Front-Load Containers: 2yd, 3yd, 4yd, 6yd and 8yd Container Sizes 2) Recycle Containers: 4yd, 6yd and 8yd 3) Roll-Off Containers: 15yd, 20yd, 30yd and 40yd
