Reputable dealership is seeking a full time employee to work between both the Cashier and Receptionist roles. Scheduling fluctuates week to week with Evening and Saturday availability being required. Hours of availabilit…
Skills: Cash Handling, Reception, Customer Service, Microsoft Office, Multi-line Phone Systems
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Full-time
Posted 67d ago
~40 hrs/week
Responsibilities
The role involves greeting customers, managing a multi-line phone system, and directing calls to appropriate departments. Additionally, the employee is responsible for processing payments, balancing cash drawers, and maintaining the customer lounge area.
Requirements
Candidates must have cash handling experience and proficiency in Microsoft Office, with receptionist experience preferred. Reliability, professional demeanor, and the ability to work flexible hours including evenings and Saturdays are required.
Full job description
Reputable dealership is seeking a full time employee to work between both the Cashier and Receptionist roles. Scheduling fluctuates week to week with Evening and Saturday availability being required. Hours of availability needed for this role are 6:45 am till 8 pm. The ideal candidate will be a reliable, hardworking, detail oriented, organized, customer service focused individual with the eagerness to complete job responsibilities effectively and efficiently. Candidate will be required to maintain a professional image and demeanor at all times. Business attire with uniform shirt required. This position will be 35-40 hours per week. Pay will be based on experience. No phone calls, please.
Job Responsibilities and Duties
Greet all customers and determine the nature of their visit
Answer incoming phone calls and direct all calls to the appropriate department or individual
Take detailed messages and provide basic information to all callers
Communicate with callers and visitors in a professional, friendly, and efficient manner
Communicate messages to the appropriate parties in a timely manner
Must balance cash upon shift start and shift end and be able to reconcile any discrepancy
Collect cash, checks, and credit card payments from customers for the amount due on the repair order and/or counter ticket
Guarantee all checks collected are in accordance with the company policy
Ascertain and record totals of counter tickers and repair orders and verify against all cash, checks, and credit card payments at the end of shift
Prepare and stock coffee, coffee supplies, and customer snacks
Maintain cleanliness of customer lounge
Maintain a clean and organized work space
Communicate with guests in a professional, friendly, and efficient manner
Promptly and efficiently answer multi-line phone system and transfer calls to direct department or individual
Take detailed messages and communicate messages to the appropriate parties in a timely manner
Qualifications and Skills
Excellent communication and organizational skills
Friendly, people-oriented personality
Punctual with schedule flexibility
Experience using Microsoft Office suite
Must clear pre-employment background check and drug screen
Cash handling experience required
Receptionist or Switchboard experience preferred
Related keywords
CashierReceptionistDealershipCash HandlingSwitchboardCustomer ServiceMicrosoft OfficePayment ProcessingProfessional AttireAdministrative Support
We are a Nissan Dealership that loves our customers, and they love us back! Read our reviews on Google or Dealer Rater so you can fall in love, too.
As a team, Newton Nissan placed 21st in The Tennessean's Top Workplaces of 2014. We're honored to be the only Nissan Dealer in Nashville recognized in the program!
Offices: 1461 Nashville Pike, Gallatin, TN 37066, US · 2801 US 231, Shelbyville, TN 37160, US
We are a Nissan Dealership that loves our customers, and they love us back! Read our reviews on Google or Dealer Rater so you can fall in love, too.
As a team, Newton Nissan placed 21st in The Tennessean's Top Workplaces of 2014. We're honored to be the only Nissan Dealer in Nashville recognized in the program!
Offices: 1461 Nashville Pike, Gallatin, TN 37066, US · 2801 US 231, Shelbyville, TN 37160, US