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Full-time
high school, associate degree
Tuition Assistance, Educational Discounts, Career Advancement Opportunities
Posted 30d ago
~40 hrs/week
Responsibilities
Handle insurance-related inquiries, verify eligibility and benefits, and resolve internal claim edits. Provide professional customer support during scheduling and pre-registration processes for ambulatory clinics.
Requirements
Requires a high school diploma and a combination of post-secondary education or experience in healthcare billing or customer service. Must possess strong computer skills, communication abilities, and a typing speed of at least 30 wpm.
Full job description
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)
Insurance Processing Associate
Join our team at Nebraska Medicine as an Insurance Processing Associate for our Patient Financial Services team! We're searching for a dedicated individual to provide exceptional customer support at our ECCP location in the Mutual of Omaha building, Omaha, Nebraska near 33rd and Farnam. As an Insurance Processing Associate, you'll play a pivotal role in efficiently handling insurance-related inquiries and tasks. Collaborate with patients, insurance providers, and internal teams to ensure accurate and timely verification of insurance and resolution of internal claim edits . Exceed productivity and quality benchmarks, actively contribute to team goals, and adhere to policies and regulations. Join us in maintaining excellent customer relations, contributing to the financial success of our organization, and advocating for patients.
Work Schedule Details
Monday-Friday
Hours are flex with a start time between 6:30 and 9 am. Then work an 8 hour shift. Office closes at 5:30. (Training hours are 7:00a-3:30pm).
ECCP location in the Mutual of Omaha building, Omaha, Nebraska near 33rd and Farnam.
Potential to work from home after 6 month training period is completed. Must be located in either Nebraska or Iowa.
Why Work at Nebraska Medicine?
Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.
Be part of something extraordinary at Nebraska Medicine!
Duties: Insurance Processing Associate
Provide customer service through efficient processing of required information throughout the process of scheduling, pre-registration/pre-admission, and insurance verification in a timely, organized, courteous and professional manner. Verify eligibility and benefits related to insurance coverage including co-pay requirements, deductibles, out of pocket, lifetime maximums, and obtain authorization and referral requirements on defined organizational accounts. Complete pre-registration process for ambulatory clinics.
Minimum of two years post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in accounts receivable, health care billing or customer service (one year of education equals one year of experience) required.
Multi-tasking and problem solving abilities required.
Knowledge of computer based programs such as Microsoft Excel and Word required.
Strong verbal and written communication skills required.
Strong organizational skills with aptitude for detail oriented work required.
Ability to type a minimum of 30 words per minute with 90% accuracy required.
Prior experience in an insurance or medical office environment preferred.
Associate's degree in business administration or college level business coursework preferred.
Certified coder preferred.
Knowledge of Correct Coding Initiative (CCI), Outpatient Code Editor (OCE), National Coverage Determination (NCD), and Local Coverage Determination (LCD) edits preferred.
Knowledge of third party payer edits preferred.
Working knowledge of medical terminology including International Classification of Diseases (ICD), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) coding preferred.
Knowledge of databases and flowcharting processes preferred.
9005ICAL terminology preferred.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.
Nebraska Medicine, the region’s leading academic health network, serves the Omaha metro and beyond. It offers access to more than 1,400 physicians and over 70 specialty and primary care clinics.
The network's commitment to "Serious Medicine, Extraordinary Care" is upheld by more than 10,000 dedicated employees, and is evident in its two hospitals, Nebraska Medical Center and Bellevue Medical Center, which provide over 800 licensed beds.
Nebraska Medical Center, the state's largest hospital, has been recognized for its excellence by U.S. News & World Report, Becker’s Hospital Review and Forbes.
Together with its research and education partner, University of Nebraska Medical Center (UNMC), Nebraska Medicine strives to transform lives and foster a healthy future for all through top-tier educational programs, groundbreaking research and exceptional patient care.
Offices: 987400 Nebraska Medical Center, Omaha, Nebraska 68198, US
health careoncologyorgan transplantcardiologyneurology/neurosurgeryorthopaedicsprimary careENTTraumaEmergency
Nebraska Medicine, the region’s leading academic health network, serves the Omaha metro and beyond. It offers access to more than 1,400 physicians and over 70 specialty and primary care clinics.
The network's commitment to "Serious Medicine, Extraordinary Care" is upheld by more than 10,000 dedicated employees, and is evident in its two hospitals, Nebraska Medical Center and Bellevue Medical Center, which provide over 800 licensed beds.
Nebraska Medical Center, the state's largest hospital, has been recognized for its excellence by U.S. News & World Report, Becker’s Hospital Review and Forbes.
Together with its research and education partner, University of Nebraska Medical Center (UNMC), Nebraska Medicine strives to transform lives and foster a healthy future for all through top-tier educational programs, groundbreaking research and exceptional patient care.
Offices: 987400 Nebraska Medical Center, Omaha, Nebraska 68198, US
health careoncologyorgan transplantcardiologyneurology/neurosurgeryorthopaedicsprimary careENTTraumaEmergency