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Part-time
high school, associate degree
Posted 8d ago
~40 hrs/week
Responsibilities
The Patient Access Representative is responsible for greeting and registering patients, managing appointments, and verifying insurance and demographic information. They also maintain open communication with clinical staff and assist in the training of new employees.
Requirements
Candidates must have a high school diploma or equivalent, with an associate's degree preferred. One year of healthcare experience and strong computer and administrative skills are also preferred.
Full job description
Overview:
Contingent, non-benefits eligible role
Hours and days vary
Job Description Summary:
The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.
Job Description:
Essential Functions:
Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
Interviews and registers patients in registration areas that report up through Patient Access.
Obtains accurate demographic, insurance, and physician information on registrations.
Screens customer data to ensure patient is eligible for insurance indicated. Communicates differences to the customer.
Screens registrations to ensure insurance pre-certification and physician referral requirements are met. Instructs customer on requirements.
Assists in identifying self-pay patients and referring them to financial assistance when applicable. Instructs customer on requirements.
Establishes and maintains open communication with the all departments that Patient Access interacts with and clinical staff in those areas.
Assists in the shadowing/precepting of new employees.
Education Requirement:
High School Diploma or equivalent, required.
Associate's Degree, preferred.
Licensure Requirement:
(not specified)
Certifications:
CPR certification (based on position and as determined by manager).
Skills:
Demonstrated computer skills required with the ability to navigate most current technology systems.
Strong administrative skills.
Excellent customer service and organizational skills.
Additional Physical Requirements performed but not listed above:
Ability to multi-task within a stressful environment.
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
At Nationwide Children’s, Everyone Matters. We have a purpose for every passion. Join our team.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1892
Headquarters
Columbus, OH
LinkedIn followers
112,651
Total funding
$4M
Nationwide Children’s is one of America's largest pediatric hospitals, an international leader in research and is ranked in all 10 specialties on U.S. News & World Report’s 2025-26 “America’s Best Children’s Hospitals” list. Our staff, comprised of 1,600 medical professionals and over 16,000 employees, provides state-of-the-art pediatric care for 1.8 million patient visits annually. And, according to the Children’s Hospital Association, Nationwide Children's is the #1 provider of pediatric surgery in the country.
Our doctors represent every major pediatric sub-specialty. With over 50 locations throughout Ohio, signature programs include heart, cancer, gastroenterology and neonatology care, all of which are internationally recognized. Tim Robinson is CEO of Nationwide Children’s Hospital, which includes the Abigail Wexner Research Institute at Nationwide Children’s Hospital, Nationwide Children’s Hospital Foundation and The Center for Family Safety and Healing at Nationwide Children’s Hospital.
As home to the Department of Pediatrics of The Ohio State University College of Medicine, Nationwide Children’s physicians train the next generation of pediatricians and pediatric specialists. The Abigail Wexner Research Institute at Nationwide Children’s Hospital is one of the Top 10 National Institutes of Health-funded freestanding pediatric research facilities. Nationwide Children’s remains true to the original mission since its founding in 1892 of providing care regardless of a family’s ability to pay. More information is available at NationwideChildrens.org.
Offices: 700 Children's Drive, Columbus, OH 43205, US
Pediatric Healthcare and ResearchHealth CareChildrenMedical
At Nationwide Children’s, Everyone Matters. We have a purpose for every passion. Join our team.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1892
Headquarters
Columbus, OH
LinkedIn followers
112,651
Total funding
$4M
Nationwide Children’s is one of America's largest pediatric hospitals, an international leader in research and is ranked in all 10 specialties on U.S. News & World Report’s 2025-26 “America’s Best Children’s Hospitals” list. Our staff, comprised of 1,600 medical professionals and over 16,000 employees, provides state-of-the-art pediatric care for 1.8 million patient visits annually. And, according to the Children’s Hospital Association, Nationwide Children's is the #1 provider of pediatric surgery in the country.
Our doctors represent every major pediatric sub-specialty. With over 50 locations throughout Ohio, signature programs include heart, cancer, gastroenterology and neonatology care, all of which are internationally recognized. Tim Robinson is CEO of Nationwide Children’s Hospital, which includes the Abigail Wexner Research Institute at Nationwide Children’s Hospital, Nationwide Children’s Hospital Foundation and The Center for Family Safety and Healing at Nationwide Children’s Hospital.
As home to the Department of Pediatrics of The Ohio State University College of Medicine, Nationwide Children’s physicians train the next generation of pediatricians and pediatric specialists. The Abigail Wexner Research Institute at Nationwide Children’s Hospital is one of the Top 10 National Institutes of Health-funded freestanding pediatric research facilities. Nationwide Children’s remains true to the original mission since its founding in 1892 of providing care regardless of a family’s ability to pay. More information is available at NationwideChildrens.org.
Offices: 700 Children's Drive, Columbus, OH 43205, US
Pediatric Healthcare and ResearchHealth CareChildrenMedical