About the role Join our HR team as a Human Resources Business Partner, providing expert support to managers across a regulated and unionised environment. In this role, you’ll manage ER casework, support positive union en…
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Full-time
bachelor degree, professional certificate
Hybrid Working Model, Full Range Of Leave Entitlements, Career Breaks, Secondments, Discounted Gym Membership, Eyesite Tests
Posted 22h ago
~40 hrs/week
Responsibilities
Manage complex employee relations casework and support industrial relations activity within a unionised environment. Ensure strong people governance by managing audits, compliance, and the development of HR policies.
Requirements
Requires solid experience in ER and IR within a regulated, unionised setting and a strong knowledge of Irish employment law. A degree in HR or related discipline and a CIPD qualification are mandatory.
Full job description
About the role
Join our HR team as a Human Resources Business Partner, providing expert support to managers across a regulated and unionised environment. In this role, you’ll manage ER casework, support positive union engagement, and ensure strong compliance with policies, controls and audit requirements.
You’ll bring sound judgement and practical HR operations insight, acting as a key escalation point for complex or sensitive matters. Working closely with colleagues across HR, you’ll contribute to cross‑functional initiatives and help strengthen our people governance framework.
This is a hybrid position with 3 days required onsite in Dublin City Centre
What you will do
Provide specialist support to managers across a broad range of Employee Relations matters, ensuring fair, timely and consistent case management in line with Irish employment legislation.
Lead and manage ER cases including grievances, disciplinaries, investigations, absence and capability issues, maintaining accurate documentation throughout.
Support the Head of HR in Industrial Relations activity, including preparing for union meetings, managing day‑to‑day IR queries and helping to identify emerging risks or trends.
Strengthen people governance by supporting internal and external audits, ensuring HR controls, systems and documentation are robust and audit‑ready.
Contribute to the development and review of HR policies and procedures, ensuring compliance and best practice.
Act as a key escalation point for complex HR operational queries, providing sound judgement and insight while supporting colleagues across HR Operations.
Partner with cross‑functional HR teams to deliver people initiatives and continuous improvements that enhance processes and the overall employee experience.
What we are looking for
Solid experience in an Employee Relations focused HR role, with confidence managing complex cases end‑to‑end.
Practical experience working within a unionised environment, with an understanding of how to navigate day‑to‑day IR matters is a requirement of the role
Strong working knowledge of Irish employment legislation and its application in real‑world ER scenarios.
Experience supporting audits, governance requirements and compliance activities, ideally in a regulated setting.
Exposure to HR operations or a shared services environment, with the ability to apply sound judgement to nuanced queries.
Excellent stakeholder management skills, with the ability to communicate clearly, calmly and professionally at all levels.
A highly organised, detail‑focused approach, with strong discretion, confidentiality and GDPR awareness.
A degree in HR or a related discipline, and a CIPD qualification(requirement)
Why you will love working here Work-life balance: Hybrid working model for applicable roles, Full range of leave entitlements, Career Breaks and Secondments Physical Wellbeing: Discounted gym membership, Eyesite tests, Flu Vaccinations, Paid sick benefit, wellbeing initiatives Financial Wellbeing: Competitive salary, Defined contribution pension, Income protection 1:1 financial advice. Learning & Development: We promote a culture where you can continuously develop on a personal and professional basis. These include access to 24/7 resources such as: In-House Training Programme, Go1 Learning Content, Irish Management Institute, The Executive Institute
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At The National Lottery, we promote a positive working environment where people feel valued and supported, championing diversity to build an inclusive culture. We believe that this diversity builds a stronger organisation and is in keeping with our core values of being Open, Ambitious, Reliable, and Generous. Our policy, therefore, is to provide equal employment opportunities for all applicants and employees. This means that we comply with all applicable human rights and employment legislation, and we do not discriminate in any aspect of employment. We believe that our workforce should be representative of our diverse population, and we are committed to reducing barriers to enable those from marginalised communities access our opportunities. Please let us know if you require any reasonable accommodations for the application process and we will do our utmost to accommodate you.
The National Lottery was established in 1987 with the express purpose of raising funds for #GoodCauses all over Ireland. Since then almost €6 billion has been raised for communities in the areas of health, sport, arts & culture, youth, community and the Irish Language.
We operate a world class lottery in a socially responsible way, providing exciting and life-changing games that bring fun and entertainment to everyone. We love to see lots of people play our games, but to play small amounts. Players must be aged 18+.
At The National Lottery, we promote a positive working environment where people feel valued and supported, championing diversity to build an inclusive culture. We believe that this diversity builds a stronger organisation and is in keeping with our core values of being Open, Ambitious, Reliable, and Generous. Our policy, therefore, is to provide equal employment opportunities for all applicants and employees. This means that we comply with all applicable human rights and employment legislation, and we do not discriminate in any aspect of employment. We believe that our workforce should be representative of our diverse population, and we are committed to reducing barriers to enable those from marginalised communities access our opportunities. Please let us know if you require any reasonable accommodations for the application process and we will do our utmost to accommodate you.