São José da Laje, Alagoas, Brazil · On-site
At Naphora Games Group, we’re building more than games, we’re building a global team of ambitious, driven people who are hungry to learn, experiment, and raise the bar for the next generation of games. We collaborate ope…
Skills: Customer Support, Community Management, Zendesk, Player Experience, LiveOps
São José da Laje, Alagoas, Brazil · On-site
At Naphora Games Group, we’re building more than games, we’re building a global team of ambitious, driven people who are hungry to learn, experiment, and raise the bar for the next generation of games. We collaborate ope…
Skills: Game Design, Mobile Games, Unity, Game Design Documentation, Prototyping
São José da Laje, Alagoas, Brazil · On-site
At Naphora Games Group, we’re building more than games, we’re building a global team of ambitious, driven people who are hungry to learn, experiment, and raise the bar for the next generation of games. We collaborate ope…
Skills: Organic Growth, Content Strategy, Social Media Management, App Store Optimization, Community Management
São José da Laje, Alagoas, Brazil · On-site
At Naphora Games Group, we’re building more than games, we’re building a global team of ambitious, driven people who are hungry to learn, experiment, and raise the bar for the next generation of games. We collaborate ope…
Skills: User Acquisition, Performance Marketing, Mobile Gaming, Meta Ads, Google Ads
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The Player Experience Specialist will manage support channels and community engagement to resolve player issues and monitor sentiment. They will also collaborate with cross-functional teams to provide actionable insights that improve game performance and player retention.
Candidates should have 1–3 years of experience in customer support or community management within the gaming industry. Proficiency in support platforms like Zendesk and strong analytical and communication skills are required.
At Naphora Games Group, we’re building more than games, we’re building a global team of ambitious, driven people who are hungry to learn, experiment, and raise the bar for the next generation of games.
We collaborate openly, move fast, and challenge ourselves every day to build better, smarter, and faster.
Our goal is to create world-class games that players around the globe love and remember. If you thrive in a high-performance, ownership-driven environment and want to make a real impact, you’ll fit right in with us.
Own and support the player experience across Naphora’s mobile games.
Your objective is to provide fast, high-quality player support while turning player feedback into actionable insights that improve our games and overall player experience.
You’ll manage player support and community channels, investigate issues, monitor player sentiment, and work closely with Product, QA, Engineering, and Marketing to ensure players are heard and supported.
If this role excites you and you’re ready to help shape the future of game development at Naphora, we encourage you to apply.
Leading mobile games studio focused on creativity and fun. Join our journey to the global top 10 ⛲️ PLAY
Naphora Games Group is a Riyadh-based mobile games studio building scalable, high-performance titles for global audiences. We design, test, and launch hybrid-casual games with disciplined execution, data-driven decision making, and world-class production standards. Our ambition is clear: build a top 10 global mobile games company from the Middle East by combining elite talent, operational excellence, and relentless focus on product-market fit. At Naphora, every prototype is a question. Every test is a conversation with players. And every team member is a founder of ideas
Offices: Riyadh, Riyadh 13522, SA
Leading mobile games studio focused on creativity and fun. Join our journey to the global top 10 ⛲️ PLAY
Naphora Games Group is a Riyadh-based mobile games studio building scalable, high-performance titles for global audiences. We design, test, and launch hybrid-casual games with disciplined execution, data-driven decision making, and world-class production standards. Our ambition is clear: build a top 10 global mobile games company from the Middle East by combining elite talent, operational excellence, and relentless focus on product-market fit. At Naphora, every prototype is a question. Every test is a conversation with players. And every team member is a founder of ideas
Offices: Riyadh, Riyadh 13522, SA