The Mission of MIM: The Musical Instrument Museum (MIM) enriches our world by collecting, preserving, and making accessible an astonishing variety of musical instruments and performance videos from every country in the world. MIM offers guests a welcoming and fun experience, incomparable interactive technology, dynamic programming, and exceptional musical performances. MIM fosters appreciation of the world’s diverse cultures by showing how we innovate, adapt, and learn from each other to create music—the language of the soul.
Core Values: Our four core values represent the standards by which each team member is expected to contribute towards the excellence of the MIM experience. MIM’s culture of high energy, innovation, questioning, and problem solving ensures we will overcome challenges and establish new paradigms for museums everywhere.
- Guest-Friendly: MIM provides a welcoming, engaging, and accessible experience for each guest.
- High-Performing: MIM team consistently exceeds expectations.
- Ever-Changing: MIM is in constant evolution as it strives to improve continually.
- Sustainable: MIM is committed to ensuring the sustainability of the organization for generations to come.
Position Summary: The Public Programs Intern will support MIM’s Public Program department in the planning, development, implementation, and evaluation of Signature Events. The Public Programs Intern will gain an in-depth understanding of museum program design, from conceptualization to implementation, as well as how education and public programs contribute to the museum’s mission.
To apply, qualified candidates should submit a cover letter and resume.
Responsibilities/Essential Duties:
Provide administrative support in all stages of program execution
- Research and write copy for education activities, determine implementation. process, and create prototypes as needed. Responsible for education supply inventory and ordering.
- Create and update the weekend task schedule.
- Create attendance sheets, program shift instructions and confirmation/thank you. emails to volunteer team members.
- Follow master timeline deliverables.
Provide creative support for development of current and future programs schedule
- Research potential artists, presenters, and community partners.
- Contribute to conversations and brainstorming sessions regarding program themes, activity content and structure, troubleshooting, etc.
Maintain positive working relationships and communication with MIM partners and artists
- Effectively document and track artist solicitations and prospects for future use.
- Complete artist/presenter and vendor evaluations for internal records.
Assist with day-of program implementation for all Signature Events
- Provide artist hospitality and attend to presenter/performer or vendor needs.
- Help set up, execute, and tear down program activities.
- Greet and instruct MIM volunteer team members at program activities.
- Provide excellent customer service and assist all other MIM teams as needed.
Other related departmental duties as necessary
- General Expectations: Maintain regular attendance and punctuality. Follow all policies and procedures. Cultivate inclusive and respectful working relationships that support a sense of belonging for all team members, volunteer team members, and guests. Perform other duties of a similar nature and level as assigned.
Qualifications: Current student enrolled in an accredited degree program, or a recent college graduate.
- Strong interpersonal and verbal/written communication skills.
- Strong organizational capacity and ability to prioritize tasks.
- Proactive, adaptable, and able to work independently and collaboratively.
- Proficient in Microsoft Office (e.g., Word, Excel, Outlook).
Other: This is a paid, part-time internship based on-site at the Musical Instrument Museum in Phoenix, Arizona. Interns are expected to work approximately 16–20 hours per week between the hours of 8:30 a.m. and 5:30 p.m.; Scheduling is flexible and will be coordinated to accommodate both the intern’s academic commitments and the department’s needs. Compensation is at the current Arizona state minimum wage.
- Daytime weekend availability is required on the following Signature Event dates:
- Oct 3 & 4, 2026, Nov 6, 7, & 8, 2026, Dec 5 & 6, 2026, Jan 16 & 17, 2027, Jan 30 & 31, 2027, Feb 13, 14, and 15, 2027, Feb 27 & 28, 2027, March 12, 13, 14, April 17, 18, May 15, 16
Educational Objectives:
- Practical application of museum theory, participatory design, and community engagement.
- Learn and apply museum industry best practices and standards.
- Become familiar with arts and culture management, gain experience with non-profit, and specifically museum organizational practices.
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions of this position.
- This is a sedentary position that requires the incumbent to sit and work at a computer for extended periods of time.
- This position occasionally requires the incumbent to walk and stand throughout the museum while participating in MIM events.
Work Environment:
The work environment characteristics described here are representative of those that the team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions of this position.
- The work environment is generally indoors in the museum and general office environment.