Phoenix, Arizona, United States · On-site
$17/hr
The Mission of MIM: The Musical Instrument Museum (MIM) enriches our world by collecting, preserving, and making accessible an astonishing variety of musical instruments and performance videos from every country in the w…
Skills: Customer Service, Cash Handling, Ticket Sales, Verbal Communication, Computer Proficiency
Phoenix, Arizona, United States · On-site
$15/hr
The Mission of MIM: The Musical Instrument Museum (MIM) enriches our world by collecting, preserving, and making accessible an astonishing variety of musical instruments and performance videos from every country in the w…
Skills: Administrative Support, Copywriting, Research, Event Planning, Project Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Guest Service Associate is responsible for welcoming guests, selling tickets, and managing coat and bag checks while providing general information. They also handle financial transactions, maintain audio equipment, and assist with membership and donor program inquiries.
Candidates must have a high school diploma or GED and some experience in a box office or museum setting. Excellent verbal communication skills, computer proficiency, and the ability to stand for long periods are required.
The Mission of MIM: The Musical Instrument Museum (MIM) enriches our world by collecting, preserving, and making accessible an astonishing variety of musical instruments and performance videos from every country in the world. MIM offers guests a welcoming and fun experience, incomparable interactive technology, dynamic programming, and exceptional musical performances. MIM fosters appreciation of the world’s diverse cultures by showing how we innovate, adapt, and learn from each other to create music—the language of the soul.
Core Values: Our four core values represent the standards by which each team member is expected to contribute towards the excellence of the MIM experience. MIM’s culture of high energy, innovation, questioning, and problem solving ensures we will overcome challenges and establish new paradigms for museums everywhere.
Position Summary: MIM is looking for an enthusiastic and energetic individual to interact with guests upon entrance to MIM, as well as on the telephone, in a slow to fast-paced environment depending on the season. Guest Service Associates function as the box office, coat/bag check, and primary information desk for MIM, ensuring a positive guest experience which reinforces the MIM brand.
Responsibilities/Essential Duties:
Qualifications: Highschool diploma or GED and some box office and/or museum experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties such as those listed in the job description.
Other:
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions of this position.
Work Environment:
The work environment characteristics described here are representative of those that the team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions of this position.
The Musical Instrument Museum (MIM) enriches our world by collecting, preserving, and making accessible an astonishing variety of musical instruments and performance videos from every country in the world. MIM offers guests a welcoming and fun experience, incomparable interactive technology, dynamic programming, and exceptional musical performances. MIM fosters appreciation of the world’s diverse cultures by showing how we innovate, adapt, and learn from each other to create music—the language of the soul. The acoustically superb MIM Music Theater offers an intimate, 300-seat setting to enjoy live performances by well-known musicians and emerging artists from around the world. MIM’s award-winning Café Allegro offers delicious global cuisine made from locally sourced ingredients every day, and the Museum Store displays an array of creative, global, and music-inspired gifts for guests to choose from. As a premier event destination, MIM presents a variety of options that can harmonize with any occasion. The versatility of the space provides the perfect blend of beauty, creativity, and functionality for events of varying types and sizes. Testimonials “When I go to the Musical Instrument Museum, I feel better about the world, I feel better about humanity, because musical instruments and music-making between all the peoples of the world are related. . . . These instruments bring us together.” ―Mark O’Connor, three-time Grammy-winning musician “Whatever you are picturing in your mind, multiply it by 100 and maybe you’ll get a sense of how cool this place is.” ―Carey Wilson, Facebook review “Many of our students aren’t exposed to the type of culture promoted at the MIM. There is also a special connection some of the students experience when they see their heritage represented at the MIM.” ―Rebecca Welch, teacher “The event last evening was WONDERFUL! The venue was perfect; the set-up was outstanding; the staff was excellent. It was a huge success!” —AT&T
Offices: 4725 East Mayo Boulevard, Phoenix, Arizona 85050, US
The Musical Instrument Museum (MIM) enriches our world by collecting, preserving, and making accessible an astonishing variety of musical instruments and performance videos from every country in the world. MIM offers guests a welcoming and fun experience, incomparable interactive technology, dynamic programming, and exceptional musical performances. MIM fosters appreciation of the world’s diverse cultures by showing how we innovate, adapt, and learn from each other to create music—the language of the soul. The acoustically superb MIM Music Theater offers an intimate, 300-seat setting to enjoy live performances by well-known musicians and emerging artists from around the world. MIM’s award-winning Café Allegro offers delicious global cuisine made from locally sourced ingredients every day, and the Museum Store displays an array of creative, global, and music-inspired gifts for guests to choose from. As a premier event destination, MIM presents a variety of options that can harmonize with any occasion. The versatility of the space provides the perfect blend of beauty, creativity, and functionality for events of varying types and sizes. Testimonials “When I go to the Musical Instrument Museum, I feel better about the world, I feel better about humanity, because musical instruments and music-making between all the peoples of the world are related. . . . These instruments bring us together.” ―Mark O’Connor, three-time Grammy-winning musician “Whatever you are picturing in your mind, multiply it by 100 and maybe you’ll get a sense of how cool this place is.” ―Carey Wilson, Facebook review “Many of our students aren’t exposed to the type of culture promoted at the MIM. There is also a special connection some of the students experience when they see their heritage represented at the MIM.” ―Rebecca Welch, teacher “The event last evening was WONDERFUL! The venue was perfect; the set-up was outstanding; the staff was excellent. It was a huge success!” —AT&T
Offices: 4725 East Mayo Boulevard, Phoenix, Arizona 85050, US
