Geneva, Geneva, Switzerland · On-site
Your Purpose The Head of Learning & Development (Onboard & Ashore) and Talent Management (Ashore) is responsible for defining and leading the global strategy for Learning and Development across both shipboard and shore-b…
Skills: Learning & Development Strategy, Talent Management, Succession Planning, Leadership Development, Organizational Development
Naples, Campania, Italy · Hybrid
$28k–$35k/yr
Job Purpose MSC Group’s Cruise Division is recruiting for its Cyber Security department a Cyber Security Governance, Risk Management, Compliance (GRC) Specialist. The role is aimed at supporting the Cyber Security GRC te…
Skills: Cyber Security Governance, Risk Management, Compliance Monitoring, Project Management Office (PMO), Third-Party Risk Management
Naples, Campania, Italy · Hybrid
$45k–$52k/yr
Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE Own and drive the technical design and execution of the Integration Platforms domain, ensuring robust, scalable, an…
Skills: Integration Architecture, MuleSoft Anypoint Platform, Microsoft Azure, API Management, API-led Connectivity
London, England, United Kingdom · On-site
Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose You will develop and review Itineraries for the Exlpora Journeys fleet, using professional nautical tools and comp…
Skills: Itinerary Planning, Nautical Planning, Fuel Performance Analysis, Data Analysis, Problem Solving
London, England, United Kingdom · On-site
Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Environmental Operations Manager is responsible for managing all operational environmental activities of MSC C…
Skills: Environmental compliance, Waste management, Maritime regulations, Logistics management, Audit inspections
Naples, Campania, Italy · Hybrid
$45k–$52k/yr
Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE MSC Crociere is looking for an IT Environment Manager. Ensure the availability, stability, and governance of IT env…
Skills: Environment Management, Release Management, CI/CD Pipelines, DevOps, GitFlow
Fort Lauderdale, Florida, United States · On-site
Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose MSC Cruises, the world’s third largest and fastest growing cruise line brand is hiring for the MSC Cruise Concierg…
Skills: Sales, Customer Service, Consultative Selling, CRM, Communication
Naples, Campania, Italy · Hybrid
$35k–$42k/yr
Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE MSC Cruises is looking for a Test Analyst to join its Digital Transformation organization. The role will support th…
Skills: Software Testing, Quality Assurance, Business Analysis, Integration Testing, System Testing
Geneva, Geneva, Switzerland · On-site
Where passion meets opportunity Discover your journey into the extraordinary. Your Purpose Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss hospitality in Geneva. Leverag…
Skills: Copywriting, Storytelling, Editing, Proofreading, Generative AI
Geneva, Geneva, Switzerland · On-site
Where passion meets opportunity Discover your journey into the extraordinary. Your Purpose Join Explora Journeys for an exciting internship focused on analytics, performance tracking, and insight generation across the Cu…
Skills: Data Analysis, Excel, Power BI, Tableau, Customer Journey Mapping
On-site
Your Purpose As a Floor Runner, your primary mission is to ensure the smooth operation of housekeeping services by assisting Cabin Stewards in their daily tasks. You will play a crucial role in delivering exceptional gue…
Skills: Housekeeping Procedures, Customer Service, Attention To Detail, Multi-tasking, English Fluency
On-site
Your Purpose Step into the spotlight and become the heart of the Teppanyaki experience on board. As Chef de Partie Teppanyaki, you will showcase your culinary mastery through spectacular live cooking performances, deligh…
Skills: Teppanyaki Cooking, Live Cooking Performance, Sushi Preparation, Japanese Cuisine, Food Safety
On-site
Your Purpose The Safety Engineer is responsible for the safe and efficient operation, inspection, and maintenance of all assigned safety equipment and systems, including but not limited to those located in technical spac…
Skills: Safety Equipment Maintenance, Fire-Fighting Systems, Emergency Procedures, ISM Code, SMS Procedures
Naples, Campania, Italy · Hybrid
$32k–$39k/yr
Job Purpose Deliver and operate modern Digital Workplace infrastructure and endpoint services, ensuring a secure, scalable, and high-performing user experience across MSC Cruises’ global offices and terminals. Key Accoun…
Skills: Microsoft Intune, SCCM, Microsoft 365, Azure AD, Active Directory
Milan, Lombardy, Italy · On-site
Job Purpose Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss hospitality in Geneva. Leveraging our parent company MSC Group`s hundreds of years of maritime expertise, our…
Skills: Salesforce Marketing Cloud, CRM Systems, B2C Marketing Automation, B2B Marketing Automation, HTML
On-site
Your Purpose The First Engineer is in charge of engine watch-keeping. He/she is responsible for the daily maintenance and operations of the engineering and technical aspects of the vessel as directed by The Chief Enginee…
Skills: Engine Watch-keeping, Technical Maintenance, Personnel Supervision, Overhaul and Repair, Safety Management
Fort Lauderdale, Florida, United States · Hybrid
Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose MSC Cruises, the world’s third largest cruise line brand, is expanding its Accounting team in the USA. Reporting t…
Skills: Treasury Reconciliation, Cash Management, Payment Processing, General Ledger, Journal Entries
São Paulo, São Paulo, Brazil · On-site
Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose Here at MSC Cruises we are looking for a Public Health Operations Manager to drive and oversee the public health o…
Skills: Public health compliance, Regulatory affairs, ANVISA regulations, Maritime health operations, Outbreak investigation
On-site
Your Purpose n line with MSC Cruises policies and procedures and under the supervision of the SPA Manager, the Acupuncturist is responsible for administering the highest quality Acupuncture services to onboard guests in …
Skills: Acupuncture, Traditional Chinese Medicine, Customer Service, Sales, Public Speaking
Miami, Florida, United States · Hybrid
Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Senior Financial Analyst plays a critical role in supporting the financial planning, reporting, and performanc…
Skills: Financial Planning & Analysis, Budgeting, Forecasting, Variance Analysis, Financial Modeling
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Define and lead the global Learning and Development strategy for both shipboard and shore-based employees to enhance operational excellence and guest experience. Oversee talent management and succession planning specifically for shore-based corporate and operational leadership roles.
Requires a Master's degree in HR, Organizational Development, or Business Administration with over 15 years of progressive experience in L&D and Talent Management. Proven experience in global strategy implementation within large service-driven industries like cruise or hospitality is strongly preferred.
The Head of Learning & Development (Onboard & Ashore) and Talent Management (Ashore) is responsible for defining and leading the global strategy for Learning and Development across both shipboard and shore-based employees, while overseeing Talent Management and Succession Planning for shore-based populations only.
The role ensures the company develops the capabilities required to deliver exceptional guest experiences, operational excellence, and strong leadership across a global workforce, including thousands of shipboard crew and a diverse shore-based organization.
For shipboard employees, the role focuses on building world-class operational and service capabilities through structured training, leadership development, and career progression frameworks that support fleet performance and guest satisfaction.
For shore-based employees, the role leads both Learning & Development and Talent Management, including leadership development, succession planning, and talent pipeline development for corporate and operational leadership roles.
Working closely with senior operational leaders across Operations, Guest Experience, and Corporate Functions, this role drives a culture of continuous learning, leadership excellence, and organizational capability building across the company’s global operations.
Global Learning & Development Strategy (Onboard & Ashore)
Shipboard Learning & Development
Shore-Based Learning & Development
Talent Management & Succession Planning (Ashore Only)
Leadership Development
Education
Experience
Key Competences
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
Where Passion Meets Opportunity.
Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East. The MSC Cruises fleet consists of 23 modern ships with ten new vessels due to be launched by 2033. The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 250 destinations and welcoming more than 180 different nationalities on board. MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.
Offices: Avenue Eugene Pittard, 40, Geneva, Geneva 1206, CH · 6750 N Andrews Ave, Fort Lauderdale, FL 33309, US · Av das Nações Unidas, 14171, Torre Crystal - 4º andar, São Paulo - Brasil, São Paulo 04794-000 , BR · Boulevard International 55f, Anderlecht, Brussels Region 1070, BE · 5 Roundwood Avenue Stockley Park, Uxbridge, Uxbridge UB11 1AF, GB
Where Passion Meets Opportunity.
Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East. The MSC Cruises fleet consists of 23 modern ships with ten new vessels due to be launched by 2033. The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 250 destinations and welcoming more than 180 different nationalities on board. MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.
Offices: Avenue Eugene Pittard, 40, Geneva, Geneva 1206, CH · 6750 N Andrews Ave, Fort Lauderdale, FL 33309, US · Av das Nações Unidas, 14171, Torre Crystal - 4º andar, São Paulo - Brasil, São Paulo 04794-000 , BR · Boulevard International 55f, Anderlecht, Brussels Region 1070, BE · 5 Roundwood Avenue Stockley Park, Uxbridge, Uxbridge UB11 1AF, GB
