Naples, Campania, Italy · On-site
$25k–$32k/yr
Job Purpose The Digital Content Specialist – Post-Booking is responsible for the end-to-end management, configuration, and publication of digital On-Board Revenue (OBR) content, product and campaigns. This role oversees …
Skills: Adobe Experience Manager, Sitecore, HTML, Content Management, Digital Marketing
Naples, Campania, Italy · Hybrid
$32k–$39k/yr
Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE MSC Crociere is looking for an Test Automation Developer. To design, develop, and maintain Java-based automated tes…
Skills: Java, Playwright, Selenium, Jenkins, JMeter
Naples, Campania, Italy · Hybrid
$45k–$52k/yr
Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE MSC Crociere is looking for an IT Problem Manager.To manage the end-to-end lifecycle of IT problems, driving struct…
Skills: Problem Management, Root Cause Analysis, ITSM, ServiceNow, ITIL
Naples, Campania, Italy · Hybrid
$55k–$62k/yr
Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE MSC Crociere is looking for an IT Operations Senior Lead. To provide governance and senior oversight of IT operatio…
Skills: IT Operations Management, Incident Management, Service Level Agreement (SLA) Governance, Root Cause Analysis, Stakeholder Management
Naples, Campania, Italy · Hybrid
$45k–$52k/yr
Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE MSC Crociere is looking for an IT Environment Manager. Ensure the availability, stability, and governance of IT env…
Skills: Environment Management, Release Management, CI/CD Pipelines, DevOps, GitFlow
Naples, Campania, Italy · On-site
Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE We are looking for a IT Technical Specialist to join our B2B IT team and contribute to the design and development o…
Skills: Java, Spring Boot, Microservices, REST APIs, .NET
Naples, Campania, Italy · Hybrid
$38k–$45k/yr
Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE MSC is looking for an IT Cloud Senior Analyst. Design, implement, and operate cloud-native infrastructure on Micros…
Skills: Microsoft Azure, Terraform, ARM Templates, Bicep, Azure Front Door
Naples, Campania, Italy · Hybrid
$38k–$45k/yr
Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE MSC is looking for an IT Cloud Senior Analyst. Design, implement, and operate cloud-native infrastructure on Micros…
Skills: Microsoft Azure, Terraform, ARM Templates, Bicep, Azure Front Door
Naples, Campania, Italy · Hybrid
$45k–$52k/yr
Job Purpose The role is aimed at turning MSC's Sail-as-One (SAO) principles and cloud strategy into governed, reusable cloud reference architectures that enable secure, scalable and cost-efficient solutions across the Cr…
Skills: Cloud Architecture, Azure, AWS, Terraform, Bicep
Naples, Campania, Italy · Hybrid
$38k–$45k/yr
Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE MSC Cruises is recruiting for IT Hybrid Cloud Senior Analyst. Lead the design, implementation, and continuous impro…
Skills: Microsoft Azure, Hybrid Cloud Architecture, Kubernetes, Azure Kubernetes Service (AKS), Infrastructure as Code
Naples, Campania, Italy · Hybrid
$38k–$45k/yr
Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE MSC Cruises is recruiting for IT Hybrid Cloud Senior Analyst. Lead the design, implementation, and continuous impro…
Skills: Microsoft Azure, Hybrid Cloud Architecture, Kubernetes, Azure Kubernetes Service (AKS), Infrastructure as Code
Naples, Campania, Italy · Hybrid
$32k–$39k/yr
Job Purpose Deliver and operate modern Digital Workplace infrastructure and endpoint services, ensuring a secure, scalable, and high-performing user experience across MSC Cruises’ global offices and terminals. Key Accoun…
Skills: Microsoft Intune, SCCM, Microsoft 365, Azure AD, Active Directory
Naples, Campania, Italy · Hybrid
$32k–$39k/yr
Job Purpose Ensure the stability, reliability, performance, and technical continuity of IT Digital products already in production by supporting the analysis and resolution of production issues, coordinating AMS teams, ma…
Skills: IT Application Support, Production Support, AMS Coordination, IT Service Management, Incident Management
Naples, Campania, Italy · Hybrid
$50k–$57k/yr
Job Purpose Ensure the successful end-to-end delivery of B2C digital channel initiatives by coordinating business, IT, digital teams, and external partners, translating business objectives into structured delivery plans,…
Skills: Project Management, Delivery Management, Digital Strategy, Stakeholder Management, Vendor Management
Naples, Campania, Italy · Hybrid
$38k–$45k/yr
Job Purpose The IT Business Analyst gathers and analyzes business requirements, and drafts functional designs to deliver large-scale corporate software implementations. Key Accountabilities Understand and map current and…
Skills: Business Analysis, Functional Design, Agile Methodologies, Scrum, Kanban
Naples, Campania, Italy · Hybrid
$50k–$57k/yr
Job Purpose The role is aimed at providing hands-on technical leadership to MSC’s internal AI engineering team, setting the technical direction for the team’s work while continuing to contribute directly to the code. Key…
Skills: Python, LLM Orchestration, LangGraph, LangChain, RAG Engineering
Naples, Campania, Italy · Hybrid
$55k–$62k/yr
Job Purpose The role is aimed at owning the planning, coordination and delivery of the department’s AI initiatives, ensuring that each use case is delivered on time, within budget and to the expected quality. Key Account…
Skills: AI Delivery Management, Agile Methodology, Project Management, Stakeholder Management, Risk Management
Naples, Campania, Italy · Hybrid
$32k–$39k/yr
Job Purpose Design and manage scalable analytical data structures across core analytics platforms (Power BI, Microsoft Fabric, SAP BusinessObjects), ensuring consistent, high-performance, and business-ready data for repo…
Skills: DAX, Power Query, SQL, Microsoft Fabric, Power BI
Naples, Campania, Italy · Hybrid
$38k–$45k/yr
Job Purpose Monitor, measure, improve, and govern data quality across critical business domains, ensuring data is accurate, complete, consistent, timely, and fit for business purposes so that reliable, actionable busines…
Skills: SQL, Data Quality Tools, Data Governance Tools, Data Auditing, Root Cause Analysis
Valencia, Valencian Community, Spain · On-site
Your Purpose Join our MSC Cruises Excellence Hub in Valencia as a Personal Cruise Consultant, a high-performance sales role for commercially driven professionals who excel at building trust, guiding customers, and closin…
Skills: Consultative Selling, Customer Relationship Management, Objection Handling, Revenue Generation, Portfolio Management
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Manage the end-to-end lifecycle of On-Board Revenue digital content, including configuration, publication, and validation across D2C platforms. Coordinate with cross-functional teams to execute commercial campaigns and optimize product content for excursions and on-board items.
Requires expertise in Adobe Experience Manager and basic HTML knowledge, along with experience in the travel industry and ancillary products. Candidates must have professional English proficiency and the legal right to work in Italy.
The Digital Content Specialist – Post-Booking is responsible for the end-to-end management, configuration, and publication of digital On-Board Revenue (OBR) content, product and campaigns. This role oversees the content lifecycle and quality control for post-booking digital products - such as excursions, on board items/bundles and promotional offers - while executing commercial and promotional campaigns to enable D2C sales and boost revenue.
Right to work in Italy.
In compliance with the applicable pay transparency legislation, the following information is provided regarding the initial compensation foreseen for the position.
Contract
- Applicable Collective Labour Agreement (CCNL): “Addetti agli uffici ed ai terminals delle società di navigazione che esercitano l’armamento privato” – sez. personale di terra
- Gross annual salary (RAL): between €25.000 – €32.000 gross per year, paid over 14 monthly installments
- Meal vouchers: worth €8 per on-site working day
The offer in terms of salary and employment level will be determined based on the candidate’s professional experience, technical competencies, and the level of autonomy and responsibility assigned to the role.
Welfare&Wellbeing
We offer a range of Welfare&Wellbeing Initiatives as well as benefits including Productivity bonus, Learning opportunities, flexible working hours, Employee Assistance Programme, Discounts & Partnerships within the MSC group.
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
Where Passion Meets Opportunity.
Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East. The MSC Cruises fleet consists of 23 modern ships with ten new vessels due to be launched by 2033. The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 250 destinations and welcoming more than 180 different nationalities on board. MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.
Offices: Avenue Eugene Pittard, 40, Geneva, Geneva 1206, CH · 6750 N Andrews Ave, Fort Lauderdale, FL 33309, US · Av das Nações Unidas, 14171, Torre Crystal - 4º andar, São Paulo - Brasil, São Paulo 04794-000 , BR · Boulevard International 55f, Anderlecht, Brussels Region 1070, BE · 5 Roundwood Avenue Stockley Park, Uxbridge, Uxbridge UB11 1AF, GB
Where Passion Meets Opportunity.
Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East. The MSC Cruises fleet consists of 23 modern ships with ten new vessels due to be launched by 2033. The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 250 destinations and welcoming more than 180 different nationalities on board. MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.
Offices: Avenue Eugene Pittard, 40, Geneva, Geneva 1206, CH · 6750 N Andrews Ave, Fort Lauderdale, FL 33309, US · Av das Nações Unidas, 14171, Torre Crystal - 4º andar, São Paulo - Brasil, São Paulo 04794-000 , BR · Boulevard International 55f, Anderlecht, Brussels Region 1070, BE · 5 Roundwood Avenue Stockley Park, Uxbridge, Uxbridge UB11 1AF, GB
