United States · Hybrid
$120k–$150k/yr
City/State: Tarrytown, New York Grant Funded: No Department: IT - Digital Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $120,000.00-$150,000.00 Role Summary:…
Skills: Qualitative Research, Quantitative Research, User Experience Research, Participant Recruitment, Survey Design
New York, New York, United States · On-site
$74k–$92k/yr
City/State: Bronx, New York Grant Funded: No Department: FAC - EVS Moses Work Shift: Evening Work Days: MON-FRI Scheduled Hours: 11 AM-7:30 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $73,600.00-$92,000.00 Position Su…
Skills: Environmental Services Management, Infection Prevention, Regulatory Compliance, Staff Supervision, Budgeting and Productivity
New York, New York, United States · On-site
$120k–$150k/yr
City/State: Bronx, New York Grant Funded: No Department: Path - Point Of Care Testing Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $120,000.00-$150,000.00 M…
Skills: Point of Care Testing, Regulatory Compliance, Quality Control, Personnel Training, Root Cause Analysis
Plaza, North Dakota, United States · On-site
$136k–$170k/yr
City/State: Yonkers, New York Grant Funded: No Department: Agile Center of Excellence Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $136,240.00-$170,300.00 M…
Skills: Agile Coaching, Facilitation, Mentoring, Scrum, Kanban
New York, New York, United States · On-site
$120k–$150k/yr
City/State: Bronx, New York Grant Funded: No Department: Path - Microbiology Lab Work Shift: Day Work Days: ALTERNATE WEEKENDS Scheduled Hours: 9 AM-5:30 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $120,000.00-$150,00…
Skills: Laboratory Management, Clinical Operations, Regulatory Compliance, Human Resources Management, Quality Control
New York, New York, United States · On-site
$100k–$125k/yr
City/State: Bronx, New York Grant Funded: No Department: Path - Administration Work Shift: Day Work Days: ALTERNATE WEEKENDS Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $100,000.00-$125,000.…
Skills: Project Management, Quality Management, Informatics, Workflow Design, Staff Training
Plaza, North Dakota, United States · On-site
$81k–$101k/yr
City/State: Yonkers, New York Grant Funded: No Department: MIT - Epic - Training & Education 3 Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $80,521.60-$100,…
Skills: Instructional Design, Epic EMR, Adult Learning Theory, Curriculum Development, Training Needs Analysis
New York, New York, United States · On-site
$50k–$63k/yr
City/State: Bronx, New York Grant Funded: No Department: Transitional Care Excellence Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $50,000.00-$62,500.00 Job…
Skills: Implementation Research, Cohort Studies, Patient Outreach, Data Collection, Data Analysis
New York, New York, United States · On-site
City/State: Bronx, New York Grant Funded: No Department: WSW - Network Social Work 1 Bargaining Unit: 1199 Work Shift: Day Work Days: ALTERNATE WEEKENDS Scheduled Hours: 9 AM-5 PM Scheduled Daily Hours: 7 HOURS Hourly Ra…
Skills: Psychosocial Assessment, Discharge Planning, Crisis Intervention, Case Management, Interdisciplinary Collaboration
New York, New York, United States · On-site
City/State: Bronx, New York Grant Funded: No Department: NUR - Medicine Bargaining Unit: 1199 Work Shift: Night Work Days: ALTERNATE WEEKENDS Scheduled Hours: 11 PM-7:30 AM Scheduled Daily Hours: 7.5 HOURS Hourly Rate: $…
Skills: Patient Care, Vital Signs Monitoring, Activities of Daily Living, Infection Control, Patient Transport
Plaza, North Dakota, United States · Hybrid
$93k–$116k/yr
City/State: Yonkers, New York Grant Funded: No Department: LN - ORG Development & Talent Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $92,800.00-$116,000.00…
Skills: Organization Development, Change Management, Instructional Design, Facilitation, Project Management
New York, New York, United States · On-site
City/State: Bronx, New York Grant Funded: No Department: PMREHAB - Wakefield Therapies Bargaining Unit: 1199 Work Shift: Day Work Days: ALTERNATE WORK SCHEDULE Scheduled Hours: Hours Vary Scheduled Daily Hours: Hours Var…
Skills: Patient Evaluation, Patient Treatment, Clinical Mentoring, Customer Service, Occupational Therapy Practice
New York, New York, United States · On-site
City/State: Bronx, New York Grant Funded: No Department: ED - Nursing Einstein Bargaining Unit: NYSNA Work Shift: Day Work Days: PER DIEM Scheduled Hours: 7 AM-7:30 PM Scheduled Daily Hours: 11.5 HOURS Hourly Rate: $82.9…
Skills: Pre-operative Care, Post-operative Care, EMR Documentation, Clinical Judgment, Medication Administration
New York, New York, United States · On-site
$57k–$71k/yr
City/State: Bronx, New York Grant Funded: No Department: OR - Perioperative Administration West Work Shift: Day Work Days: DAYS VARY Scheduled Hours: 7 AM-3:30 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $56,773.55-$7…
Skills: Regulatory Compliance, Payroll Management, Scheduling, Budgetary Analysis, Financial Reporting
New York, New York, United States · On-site
City/State: Bronx, New York Grant Funded: No Department: REV - Patient Access WSQ ED Registration Bargaining Unit: 1199 Work Shift: Evening Work Days: WEEKENDS AND HOLIDAYS Scheduled Hours: 4 PM-12 AM Scheduled Daily Hou…
Skills: Patient Registration, Insurance Verification, Payment Collection, Customer Service, Problem Resolution
Plaza, North Dakota, United States · On-site
City/State: Yonkers, New York Grant Funded: No Department: LN - ORG Development & Talent Work Shift: Day Work Days: PER DIEM Scheduled Hours: Per Diem Scheduled Daily Hours: Hours Vary Hourly Rate: $60.00 For positions t…
Skills: Facilitation, Leadership Development, Group Dynamics, Adult Learning Principles, Workshop Delivery
North Charleston, South Carolina, United States · On-site
City/State: Bronx, New York Grant Funded: No Department: NUR - Children HEM/ONC Bargaining Unit: NYSNA Work Shift: Day Work Days: PER DIEM Scheduled Hours: 7 AM-7:30 PM Scheduled Daily Hours: 11.5 HOURS Hourly Rate: $82.…
Skills: Patient Care Coordination, Clinical Decision Making, Interdisciplinary Planning, Patient Assessment, Medication Administration
New York, New York, United States · On-site
City/State: Bronx, New York Grant Funded: No Department: RAD - Technical Moses Bargaining Unit: 1199 Work Shift: Evening Work Days: ALTERNATE WEEKENDS Scheduled Hours: 3 PM-11:30 PM Scheduled Daily Hours: 7.5 HOURS Hourl…
Skills: Special Procedure Examinations, Angiographic Systems, Radiographic Exposure, Patient Positioning, Epic
City of Yonkers, New York, United States · On-site
City/State: Yonkers, New York Grant Funded: No Department: Department Of Oncology Work Shift: Day Work Days: Scheduled Hours: Scheduled Daily Hours: Pay Range: Karina to edit Montefiore Medical Center is an equal employm…
Skills: Oncology, Patient Care, Medical Diagnosis, Clinical Treatment
New York, New York, United States · On-site
City/State: Bronx, New York Grant Funded: No Department: FAC - NUTR Food & NUTR Moses Bargaining Unit: 1199 Work Shift: Evening Work Days: ROTATING SCHEDULE Scheduled Hours: 4:30 PM-8:15 PM Scheduled Daily Hours: 3.75 HO…
Skills: Patient Food Service, Menu Selection Assistance, Dietary Needs Compliance, Sanitation Standards, Interpersonal Communication
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Lead generative and evaluative research across digital channels to inform product decisions and user-centered insights. Collaborate with cross-functional teams to integrate research findings and scale the organization's research capabilities.
Requires at least 4 years of experience in digital user research and a bachelor's degree in a relevant field like HCI or Psychology. Candidates must be proficient in both qualitative and quantitative methods and capable of navigating ambiguity independently.
Role Summary:
Montefiore’s Experience Design and End-User Research team is seeking a Senior User Experience Researcher who is passionate about shaping how people engage with their healthcare journey. This individual contributor conducts strategic research that informs design and product decisions across digital channels. As part of a newly established practice, this role contributes to building and scaling research capabilities across the organization. The Senior User Experience Researcher works closely with peers in design, product, engineering, and change management to uncover user needs and behaviors. They bring curiosity, analytical thinking, and a collaborative spirit to every project.
Responsibilities:
Research
Leads generative and evaluative research across priority business areas and digital channels, including web, mobile, voice, and emerging platforms.
Develops rigorous research plans and delivers clear, user-centered, actionable insights.
Recruits participants, creates stimuli, develops discussion guides, moderates interviews, programs surveys, synthesizes findings, and develops reports.
Sets high standards for research quality, clarity, and strategic relevance.
Contributes to improving research processes, tools, templates, and deliverables to support a scalable research practice.
Collaboration
Partners closely across technology, operations, and clinical teams to integrate research insights into daily work.
Helps solve problems by facilitating workshops using design thinking methods.
Builds strong relationships across the organization to align on goals and priorities.
Contributes to improving Design and End-User Research team operations.
Craft Leadership
Provides research guidance to other Digital team members.
Actively explores new tools, methods, and approaches to improve craft and strengthen Montefiore’s research practice.
Seeks mentorship and feedback to develop research skills.
Demonstrates curiosity and empathy in team interactions.
Takes initiative to understand user needs and business goals.
Requirements:
The ideal candidate is a senior-level User Experience Researcher with strong expertise in qualitative and quantitative research methods and a passion for improving digital experiences. This role requires someone who works independently, thrives in ambiguity, adapts quickly to change, and proactively drives research forward. The ideal candidate is highly organized, empathetic, and skilled at delivering strategic research that influences product direction.
Qualifications
Bachelor’s degree in human-computer interaction, product design, information design, human factors, psychology, social sciences, or equivalent relevant work experience.
Advanced skills in qualitative and quantitative research methods, including participant recruitment, research planning, moderation, survey design, synthesis, and reporting.
Proven ability to design and execute research plans that deliver clear, actionable insights.
Experience translating complex findings into strategic recommendations for design, product, and executive audiences.
Experience evaluating accessibility and inclusive design across channels.
Ability to prioritize research based on business value, user impact, and confidence.
Strong storytelling and communication skills tailored to diverse audiences.
Strong workshop facilitation skills.
Demonstrated ability to work independently and effectively navigate ambiguity
Strong track record of building collaborative relationships with cross-functional partners.
While much of this role involves work that can be performed remotely, there is an expectation of periodic onsite presence at our various Westchester, NY and Bronx, NY locations.
Preferred Qualifications
Experience in healthcare, clinical workflows, or patient-facing digital tools.
Familiarity with healthcare regulations and standards (e.g., HIPAA, accessibility compliance).
Experience guiding research for emerging technologies such as AI, wearables, or voice interfaces.
Experience contributing to service blueprinting and journey mapping.
Ability to contribute to strategic planning with cross-functional partners.
Experience mentoring others in research methods.
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Montefiore Health System, Inc. is an equal employment opportunity employer. Montefiore Health System, Inc. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.Montefiore is one of New York’s premier academic health systems, renowned for its leading medical school, groundbreaking research and technology, and highly specialized, coordinated care for diverse populations in the New York region, across the country and globally. Visit Montefiore.org to learn more.
Offices: 111 East 210th Street, Bronx, NY 10467, US · 3415 Bainbridge Avenue, Bronx, NY 10467, US · 1825 Eastchester Road, Bronx, NY 10461, US · 600 East 233rd Street, Bronx, NY 10466, US
Montefiore is one of New York’s premier academic health systems, renowned for its leading medical school, groundbreaking research and technology, and highly specialized, coordinated care for diverse populations in the New York region, across the country and globally. Visit Montefiore.org to learn more.
Offices: 111 East 210th Street, Bronx, NY 10467, US · 3415 Bainbridge Avenue, Bronx, NY 10467, US · 1825 Eastchester Road, Bronx, NY 10461, US · 600 East 233rd Street, Bronx, NY 10466, US
