Monterey, California, United States · On-site
$21/hr–$23/hr
Welcome to Montage Health’s application process! Job Description: Purpose of Position The Customer Service Representative I is the friendly, knowledgeable front line for our local Medicare Advantage health plan members a…
Skills: Customer service, Call center, Communication skills, Active listening, Problem solving
Monterey, California, United States · On-site
$154k–$206k/yr
Welcome to Montage Health’s application process! Job Description: Position Summary The Clinical Educator, Telemetry reports directly to the Nursing Clinical Education Manager. This role is responsible for providing forma…
Skills: Telemetry, Clinical Education, Nursing Education, Instructional Design, Competency Management
Monterey, California, United States · On-site
$65/hr–$87/hr
Welcome to Montage Health’s application process! Job Description: Position Summary Under the leadership of the department director and assistant director, the Cardiac Ultrasound Technologist is responsible for the comple…
Skills: Cardiac Ultrasound, Vascular Ultrasound, 2D Echocardiography, 3D Echocardiography, Doppler Echocardiography
Monterey, California, United States · On-site
$72/hr–$97/hr
Welcome to Montage Health’s application process! Job Description: Under the leadership of the department director, assistant director, nursing supervisor, and/or charge nurse, the registered nurse is responsible and acco…
Skills: Nursing care, Psychiatric nursing, Chemical dependency treatment, Patient assessment, Clinical guidance
Monterey, California, United States · On-site
$34/hr–$45/hr
Welcome to Montage Health’s application process! Job Description: Under the leadership of the Patient Access Supervisor, the Patient Access Representative I is responsible for performing check-in (including updating sche…
Skills: Patient Registration, Customer Service, Medical Terminology, Insurance Verification, Data Entry
Monterey, California, United States · On-site
$83/hr–$111/hr
Welcome to Montage Health’s application process! Job Description: Position Summary Under the leadership of the department director, assistant director, nursing supervisor, and/or charge nurse, the registered nurse is res…
Skills: Nursing Care, Patient Assessment, Critical Thinking, Rehabilitation Nursing, Teamwork
Monterey, California, United States · On-site
$47/hr–$63/hr
Welcome to Montage Health’s application process! Job Description: Under the leadership of the Director of Nutrition Services and Clinical Nutrition Manager, the Outpatient Clinical Dietitian is responsible for providing …
Skills: Medical Nutrition Therapy, Patient Education, Nutrition Assessment, Nutrition Support, Patient Intervention
Monterey, California, United States · On-site
$83/hr–$111/hr
Welcome to Montage Health’s application process! Job Description: Position Summary Under the leadership of the department director, assistant director, nursing supervisor, and/or charge nurse, the registered nurse is res…
Skills: Circulating Nursing, Scrub Nursing, Patient Assessment, Nursing Process, Clinical Orientation
Monterey, California, United States · On-site
$37/hr–$50/hr
Welcome to Montage Health’s application process! Job Description: Position Summary Under the department leadership, the Instrument Technician is responsible to provide support services in the perioperative setting, inclu…
Skills: Sterile Processing, Instrument Sterilization, Disinfection, Material Management, Equipment Assembly
Monterey, California, United States · On-site
$31/hr–$41/hr
Welcome to Montage Health’s application process! Job Description: Position Summary Under the leadership of the assistant director and/or charge nurse, the orderly is responsible for performing routine cleaning duties, ha…
Skills: Terminal Cleaning, Equipment Coordination, Patient Positioning, Operating Room Turnover, Materials Management
Monterey, California, United States · On-site
$46/hr–$62/hr
Welcome to Montage Health’s application process! Job Description: Position Summary The Physical Therapist Assistant is an educated, licensed health care provider who assists the Physical Therapist in the provision of phy…
Skills: Physical Therapy, Patient Care, Functional Limitation Treatment, Interpersonal Skills, Teamwork
Monterey, California, United States · On-site
$35/hr–$47/hr
Welcome to Montage Health’s application process! Job Description: Under the leadership of the Administrative Manager and Assistant Director of Behavioral Health Services, and under the direction and clinical supervision …
Skills: Patient Scheduling, Vital Signs Measurement, Injectable Medication Administration, TMS Treatment, Insurance Authorization
Monterey, California, United States · On-site
$35/hr–$47/hr
Welcome to Montage Health’s application process! Job Description: Under the leadership of the Director and Assistant Director and the direct supervision of the RN, the certified nursing assistant will take vital signs an…
Skills: Vital Signs Monitoring, Activities Of Daily Living, Patient Comfort Measures, Medical Terminology, Patient Care
Monterey, California, United States · On-site
$76/hr–$102/hr
Welcome to Montage Health’s application process! Job Description: Position Summary Under the leadership of the Department Director and Assistant Director, the Clinical Nurse Supervisor assists with planning, supervising,…
Skills: Nursing Supervision, Patient Care, Leadership, Problem Solving, Organizational Skills
United States · On-site
$65/hr–$71/hr
Welcome to Montage Health’s application process! Job Description: MMG Ryan Ranch Bldg. A - Primary Care Pay Range: $65-$71 The Primary Care Ambulatory RN serves as a clinical partner to MMG physicians and advanced practi…
Skills: Interpersonal Communication, Patient-centric Problem-solving, Critical Thinking, Epic Clinical Documentation, Multidisciplinary Collaboration
Monterey, California, United States · On-site
Welcome to Montage Health’s application process! Job Description: Position Summary Under the leadership of the department director, the Assistant Director collaborates with the Director of Surgical Services in planning, …
Skills: Perioperative Nursing, Staff Supervision, Budget Development, Patient Care Coordination, Quality Performance Initiatives
Monterey, California, United States · On-site
$72/hr–$97/hr
Welcome to Montage Health’s application process! Job Description: Position Summary Under the leadership of the department director, assistant director, nursing supervisor, and/or charge nurse, the Registered Nurse is res…
Skills: Nursing Care, Patient Assessment, Pre-procedure Interviewing, Post-procedure Recovery, Telemetry
Monterey, California, United States · On-site
$83/hr–$111/hr
Welcome to Montage Health’s application process! Job Description: Under the leadership of the department director, assistant director, nursing supervisor, and/or charge nurse, the registered nurse is responsible and acco…
Skills: Nursing Care, Psychiatric Nursing, Chemical Dependency Treatment, Patient Assessment, Clinical Guidance
El Dorado Hills, California, United States · On-site
$49/hr–$66/hr
Welcome to Montage Health’s application process! Job Description: The Family Care Manager (FCM) reports to the Assistant Director of Outpatient and is responsible for assessing the social and psychosocial needs of child …
Skills: Psychosocial Assessment, Care Coordination, Case Management, Crisis Intervention, Psychoeducation
Monterey, California, United States · Remote OK
$20/hr–$26/hr
Welcome to Montage Health’s application process! Job Description: Position Summary The Utilization Management (UM) Health Services Coordinator provides operational and administrative support for Health Services and Utili…
Skills: Utilization Management, Authorization Processing, Medical Terminology, CPT/HCPCS/ICD Coding, Medicare Advantage
Monterey, California, United States • On-site
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The representative serves as the primary point of contact for health plan members, handling inquiries regarding eligibility, benefits, and claims. They are responsible for documenting communications, resolving issues, and coordinating appeals while providing compassionate support.
Candidates must have at least one to three years of experience in customer service or a call center environment. An associate degree or equivalent professional experience is required, along with strong communication and computer skills.
Welcome to Montage Health’s application process!
Purpose of Position
The Customer Service Representative I is the friendly, knowledgeable front line for our local Medicare Advantage health plan members and healthcare partners. In this role, you’ll handle inbound calls and inquiries related to eligibility, benefits, and claims—while serving as a trusted advocate for the people who live, work, and age in the same communities we do.
Our members aren’t just voices on the phone—they’re our neighbors, friends, and family members. That’s why this role is so critical. We’re looking for someone who genuinely enjoys helping people of all ages, brings patience and empathy to every conversation, and takes pride in delivering support that feels personal, respectful, and meaningful. We’re looking for naturally curious, solution-oriented problem solvers who can balance compassion with professionalism in a fast-paced environment.
Benefits Competitive benefit package
Salary Commensurate with experience $21.00 - $23.00
Shift differential paid for evening and weekend hours
Equal Opportunity Employer
Various schedules. May include evenings (to 8pm) and weekends.
Montage Health is a locally owned, non-profit healthcare organization.
Montage Health is a nonprofit healthcare organization with deep roots in Monterey County dating back more than 90 years. Independent and locally owned, Montage Health was created by Community Hospital of the Monterey Peninsula to deliver exceptional care to more people. Centered at the hospital, the Montage Health network includes MoGo Urgent Care, Montage Orthopedics and Sports Medicine Center, Montage Wellness Center, Montage Medical Group for primary and specialty care, Aspire Health Plan, and Ohana, a family-focused youth mental health program. Montage Health is continually investing in healthcare innovations to make the highest standard of care accessible to everyone in Monterey County.
Offices: 23625 Holman Hwy, Monterey, California 93940, US
Montage Health is a locally owned, non-profit healthcare organization.
Montage Health is a nonprofit healthcare organization with deep roots in Monterey County dating back more than 90 years. Independent and locally owned, Montage Health was created by Community Hospital of the Monterey Peninsula to deliver exceptional care to more people. Centered at the hospital, the Montage Health network includes MoGo Urgent Care, Montage Orthopedics and Sports Medicine Center, Montage Wellness Center, Montage Medical Group for primary and specialty care, Aspire Health Plan, and Ohana, a family-focused youth mental health program. Montage Health is continually investing in healthcare innovations to make the highest standard of care accessible to everyone in Monterey County.
Offices: 23625 Holman Hwy, Monterey, California 93940, US
