London, England, United Kingdom · On-site
Job Title: Sales Associate Location: Covent Garden Hours: 24 Hours Reporting into: Boutique Manager Who we are At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have…
Skills: Sales, Customer Service, KPI Achievement, Product Knowledge, Engraving
London, England, United Kingdom · Hybrid
Job Title: Copywriter Location: London - Hybrid - at least 2 days per week in the office Reporting To: Head of Copy Who we are At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made.…
Skills: Copywriting, Brand Storytelling, Performance Copywriting, CRM Copywriting, Paid Media Copy
Mission Viejo, California, United States · On-site
$25/hr–$27/hr
Job Title: Piercer (Fixed Term Contract) Location: Nordstrom Concession Locations - Mission Viejo Timeframe: 6-8 Weeks Hours: Part Time (24-32 hours weekly) Hourly Rate: $25-27 based on level of experience + Commission E…
Skills: Piercing, Customer Service, Jewelry Styling, Safety Compliance, Aftercare Support
London, England, United Kingdom · On-site
Job Title: Outbound Operations Shift Team Leader Location: London (Acton) Reporting To: Operations Manager Who we are At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided b…
Skills: Team Leadership, KPI Tracking, Warehouse Operations, Inventory Control, Performance Management
London, England, United Kingdom · On-site
Job Title: Inbound Quality Shift Team Leader Location: London (Acton) Reporting To: Operations Manager Who we are At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by in…
Skills: Team Leadership, Quality Control, Inventory Management, KPI Tracking, Performance Management
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Drive sales and achieve KPI targets by providing exceptional customer service and product expertise. Support boutique operations through stock management, visual merchandising, and the delivery of specialized in-store services.
Candidates should possess a customer-first attitude, excellent communication skills, and the ability to work under pressure in a fast-paced environment. Must have authorization to work in the United Kingdom.
At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.
And don’t just take our word for it, we are proud to be recognised in the industry through our recent awards, proving we are leading the way in sustainable jewellery:
Queen's Award for Enterprise: Sustainable Development 2022
Ethical Sustainable Jewellery Business of the year 2023, Retail Jeweller
Best Sustainable Watch/Jewellery Brand, 2024, Country and Town House
Top 50 Inspiring Workplaces (UK and NI), 2024, Inspiring Workplaces
Responsible Business of the Year, 2025, Positive Luxury
We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.
We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.
Achieve individual sales and KPI targets through delivering exceptional service to customers
Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
Deliver in store services with confidence (eg: engraving, welding and aftercare)
Comply with Monica Vinader company policies and procedures at all times
Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment
Exceptional personal grooming and presentation
Support the management team to deliver operational tasks (eg: stock takes, visual merchandising guidelines, stock deliveries)
A customer first attitude and a desire to drive sales
Excellent communication and interpersonal skills
Prepared to go the extra mile to ensure customer expectations are achieved
Ability to work as part of a team
Ability to work well under pressure in a fast paced environment
Positive, proactive and able to work to direction
To be successful at Monica Vinader, it helps if you...
Are hands-on, solutions-focused, and entrepreneurial
Collaborate openly with humility, honesty, and humour
Embrace learning, teaching, and personal growth
Stay resilient, adaptable, and self-motivated in a creative environment
Speak up when you don’t know - and act fast to figure it out
Ability to document your authorisation to work in the United Kingdom.
Travel to our other Boutiques and Concessions may be required.
Our Aims and Values
Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:
Customer Obsessed
We put our customers at the centre of every decision and deliver thoughtful, personal experiences.
Caring
We act with respect and empathy for people, communities, and the planet.
Fast Paced
We move with focus and flexibility to make progress quickly and decisively.
Exceptional
We hold ourselves to high standards and are always learning, improving, and raising the bar.
Commercial
We make smart, data-led decisions that create long-term value for the business and our customers.
Monica Vinader as a global business makes the following inclusive culture pledge:
Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.
Jewellery worn with purpose.
Monica Vinader is a global, award-winning leader in responsible jewellery. We believe true luxury is not only in how a piece looks, but how it’s made – creating with integrity and without compromise. Founded in 2008, we established ourselves as a pioneer in jewellery supply chain transparency with Product Passport, an industry-first initiative allowing you to trace 400+ styles across their entire supply chain. All Monica Vinader jewellery uses 100% recycled gold and sterling silver, conflict-free diamonds, and natural or lab grown gemstones. With offices in London, Norfolk, and North America, Monica Vinader is present online at monicavinader.com, as well as in the world’s leading retailers and 13 retail stores across the United Kingdom, the United States, and Asia. Monica Vinader publishes an annual Impact Report, offering transparency on our progress and commitments as we continue to catalyse change in our industry. Visit our Careers page for more information and a peek into life at Monica Vinader: https://careers.monicavinader.com/
Offices: Brettenham House, Lancaster Place, London, London WC2E 7EN, GB · Holkham Studios, Longlands, Holkham Park, Wells-Next-The-Sea, Norfolk NR23 1SH, GB · 14 South Molton Street, London, W1K 5QP, GB · Jubilee Place, London, E14 5NY, US · 6 King Street, Covent Garden, London WC2E 8HN, GB
Jewellery worn with purpose.
Monica Vinader is a global, award-winning leader in responsible jewellery. We believe true luxury is not only in how a piece looks, but how it’s made – creating with integrity and without compromise. Founded in 2008, we established ourselves as a pioneer in jewellery supply chain transparency with Product Passport, an industry-first initiative allowing you to trace 400+ styles across their entire supply chain. All Monica Vinader jewellery uses 100% recycled gold and sterling silver, conflict-free diamonds, and natural or lab grown gemstones. With offices in London, Norfolk, and North America, Monica Vinader is present online at monicavinader.com, as well as in the world’s leading retailers and 13 retail stores across the United Kingdom, the United States, and Asia. Monica Vinader publishes an annual Impact Report, offering transparency on our progress and commitments as we continue to catalyse change in our industry. Visit our Careers page for more information and a peek into life at Monica Vinader: https://careers.monicavinader.com/
Offices: Brettenham House, Lancaster Place, London, London WC2E 7EN, GB · Holkham Studios, Longlands, Holkham Park, Wells-Next-The-Sea, Norfolk NR23 1SH, GB · 14 South Molton Street, London, W1K 5QP, GB · Jubilee Place, London, E14 5NY, US · 6 King Street, Covent Garden, London WC2E 8HN, GB
