At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
Pierce County, Washington, United States · On-site
Entry level$352M raised
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
Skills: Food Preparation, Customer Service, Hospitality, Food Safety, Time Management
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communitie…
Skills: Team Leadership, Business Planning, Customer Engagement, Talent Recruitment, Inventory Management
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
Skills: Food Preparation, Customer Service, Hospitality, Food Safety, Time Management
Charlotte, North Carolina, United States · On-site
Entry level$352M raised
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
Skills: Food Preparation, Customer Service, Hospitality, Food Safety, Time Management
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communitie…
Skills: Restaurant Management, Leadership, Financial Acumen, Staffing, Talent Pipeline Building
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
Skills: Food Preparation, Customer Service, Hospitality, Food Safety, Time Management
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communitie…
Skills: Customer Service, Food Preparation, Food Safety, Hospitality, Order Packaging
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
Skills: Customer Service, Food Preparation, Food Safety, Hospitality, Order Packaging
Charlotte, North Carolina, United States · On-site
Mid level$352M raised
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
Charlotte, North Carolina, United States · On-site
Entry level$352M raised
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
Skills: Food Preparation, Customer Service, Hospitality, Food Safety, Time Management
Saint Mary's County, Maryland, United States · On-site
Entry level$352M raised
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
Skills: Food Preparation, Customer Service, Hospitality, Food Safety, Time Management
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communitie…
Skills: Customer Service, Food Preparation, Food Safety, Hospitality, Time Management
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
Skills: Food Preparation, Customer Service, Hospitality, Food Safety, Time Management
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
Skills: Leadership, Restaurant operations, Staff training, Customer service, Team management
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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Time, 401(k) Retirement
Posted 26d ago
~40 hrs/week
Responsibilities
Lead, coach, and develop Shift Supervisors and Squad Crew while managing daily restaurant operations. Maintain a positive store atmosphere and handle keyholder responsibilities including cash handling and issue resolution.
Requirements
Requires at least 1 year of customer service or restaurant experience and must be at least 18 years old. Candidates must have a proven track record of coaching others and enforcing operational standards compassionately.
Full job description
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every ingredient is valued and where giving back to our community is baked into what we do.
Working for MOD is more than making pizza - We call it Spreading MODness, where each pizza powers possibilities!
Compensation: $22.95/hour when combining hourly wage of $17.45 and average tips of $5.50/hour earned at this location!
Benefits:
Medical, dental and vision insurance
Week of paid vacation
Paid Sick Time
401(k) retirement
FREE pizza, salad, and beverages
Pet insurance
Discounted gym membership
Free counseling sessions
Overview
The Restaurant Supervisor Lead is the second in command on the store leadership team. You lead, coach and develop the skills of Shift Supervisors and Squad Crew while learning restaurant operations skill side by side with the General Manager.
You set the tone for team, showing how to embrace our customers as guests welcoming the pineapple adventurers, gluten-friendly cravers, and the sauceless rebels. You will model the idea that together our restaurants create an experience that makes sure everyone belongs.
Over 70% of MOD Leaders are promoted internally. Everyone belongs includes creating a place where our team find value in their work. Where their efforts get them to where they want to be. MOD can be your long-term career home or a bridge between two points.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
Set and sustain the tone of the shift, keeping the energy high.
Create positive vibes and a welcoming atmosphere for both Squad Crew and customers
Keyholder cash handling responsibilities
Listen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution restaurant general manager as appropriate
Manage shift duties checklists and address/escalate any equipment malfunctions
Focus on the growth and well-being of the Squad and celebrate wins
Required Qualifications
Minimum of 1 year of customer service or restaurant experience
Must be at least 18 years old
Previous experience coaching, teaching and inspiring others
Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner
Customer service skills and a proven ability to remain calm and focused
At our table, everyone has a place. MOD is what you make it - be individual, be you!
Apply today to join our people vibe!
MOD is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodation is available upon request for applicants participating in the hiring process. To request a reasonable accommodation to complete an application, job interview please contact [email protected].
This job posting is not intended to be exhaustive and is intended to describe the role and reflect MOD’s values and culture. It does not create an employment contract or alter at-will employment status. Other related duties may be assigned to meet the ongoing needs of the organization.
Related keywords
Restaurant ManagementStore LeadershipCustomer ExperienceHospitalityShift ManagementTeam CoachingCash HandlingOperational StandardsFood Service
When Scott and Ally Svenson founded MOD Pizza in 2008, they knew the last thing the world needed was another pizza place. In their hometown of Seattle, they imagined a new way for people to enjoy pizza, by bringing speed, individual style and value to one of America’s favorite foods. But the real secret sauce wouldn’t be the product, it would be the people who serve our communities — the MOD Squad. By taking care of employees, they would take care of the customers, and the business would take care of itself. It’s how we’ve built a culture of opportunity, belonging and community for the past 13 years, and it’s catching on wholeheartedly.
Offices: PO Box 6939, Bellevue, Washington 98008, US
Specializing in individual artisan-style pizzas and saladsSnack FoodRestaurantsFood DeliveryDeliveryFood and Beverage
When Scott and Ally Svenson founded MOD Pizza in 2008, they knew the last thing the world needed was another pizza place. In their hometown of Seattle, they imagined a new way for people to enjoy pizza, by bringing speed, individual style and value to one of America’s favorite foods. But the real secret sauce wouldn’t be the product, it would be the people who serve our communities — the MOD Squad. By taking care of employees, they would take care of the customers, and the business would take care of itself. It’s how we’ve built a culture of opportunity, belonging and community for the past 13 years, and it’s catching on wholeheartedly.
Offices: PO Box 6939, Bellevue, Washington 98008, US
Specializing in individual artisan-style pizzas and saladsSnack FoodRestaurantsFood DeliveryDeliveryFood and Beverage