Atlanta, Georgia, United States · On-site
Member Experience Associate Part Time 10-18 hours/week, with additional (optional) shifts as needed Evening shifts: Tuesdays & Thursdays, 5pm-10pm Optional: Sundays, 7:45am-4pm We’re looking for a cheerful and reli…
Skills: Customer Service, Communication, Problem-solving, Microsoft Office, Multitasking
Atlanta, Georgia, United States · On-site
Position: Part-Time Tennis Professional (6–12 hours/week) The Marcus Jewish Community Center of Atlanta is seeking an enthusiastic and dependable Tennis Professional to join our coaching team. This position is idea…
Skills: Tennis coaching, Junior player development, Private lesson instruction, Group clinic management, Communication
Atlanta, Georgia, United States • On-site
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The Member Experience Associate serves as the primary point of contact for guests, managing front desk operations, answering inquiries, and assisting with member reservations. They also perform clerical duties, handle payments via POS, and ensure facility safety by following emergency procedures.
Candidates must possess excellent interpersonal and conflict resolution skills with proficiency in Microsoft Office applications. The role requires strong executive functioning, the ability to multitask, and a willingness to learn new systems.
Member Experience Associate
Part Time
10-18 hours/week, with additional (optional) shifts as needed
Evening shifts: Tuesdays & Thursdays, 5pm-10pm
Optional: Sundays, 7:45am-4pm
We’re looking for a cheerful and reliable problem-solver to join our team as a Member Experience Associate!
In this role, you’ll be the face (and voice!) of the MJCCA, greeting guests, answering calls, resolving member problems, and keeping things running smoothly at the front desk. If you love being organized, helpful, and the reason someone walks away with a smile, this job is calling your name!
Responsibilities:
· Greet guests with a warm smile and a friendly hello as they arrive and leave.
· Show off your excellent guest service skills, both in-person and over the phone.
· Provide basic information about classes, events, schedules, and services offered at the center. Assist members with making reservations through our mobile app.
· Direct incoming calls to the appropriate staff. Take messages as needed to best assist individuals calling in.
· Assist with visitor inquiries and provide information about our facilities.
· Follow appropriate procedures for checking-in guests, taking payment through POS as needed.
· Various clerical tasks, such as logging deliveries and inputting member information into the CRM system.
· Identify emergencies, incidents, etc., and follow appropriate procedures to resolve any issues.
· Work collaboratively with the Manager of Member Experience to assist in projects and identify areas of need.
Qualifications:
· Excellent interpersonal skills to make each interaction memorable and helpful.
· Proficiency with Microsoft Office applications and a willingness to learn new systems.
· Strong executive functioning skills; multitasking and prioritizing while maintaining attention to detail.
· Strong conflict resolution skills.
The Marcus Jewish Community Center of Atlanta (MJCCA) is a secular, pluralistic, non-profit organization that has served the Atlanta community for more than 100 years. The MJCCA has been continually selected as one of the Atlanta Journal-Constitution’s “Top 100 Workplaces” and is widely regarded as one of the premiere JCCs in the country. The MJCCA impacts more than 60,000 people annually through a wide variety of innovative programs and vital services, and provides scholarships to those in need and services to those with disabilities to ensure that every member of the community has the opportunity to benefit from our programs. The MJCCA is a place where all are welcome. Everyone – regardless of age, interest, ability, race, or religion – is included and will find their community here.
Offices: 5342 Tilly Mill Rd., Dunwoody, Ga 30338, US
The Marcus Jewish Community Center of Atlanta (MJCCA) is a secular, pluralistic, non-profit organization that has served the Atlanta community for more than 100 years. The MJCCA has been continually selected as one of the Atlanta Journal-Constitution’s “Top 100 Workplaces” and is widely regarded as one of the premiere JCCs in the country. The MJCCA impacts more than 60,000 people annually through a wide variety of innovative programs and vital services, and provides scholarships to those in need and services to those with disabilities to ensure that every member of the community has the opportunity to benefit from our programs. The MJCCA is a place where all are welcome. Everyone – regardless of age, interest, ability, race, or religion – is included and will find their community here.
Offices: 5342 Tilly Mill Rd., Dunwoody, Ga 30338, US
