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Jobs at Minnetrista Museum & Gardens (Now Hiring) — 2 open

Minnetrista Museum & Gardens logoMinnetrista Museum & Gardens

Daily Experience Manager

Muncie, Indiana, United States · On-site

Mid level$3M raised

Position Title: Daily Experience Manager Reporting Supervisor: Associate Director of Programs & Education Location: Mary Lincoln Cottage FLSA Status: Non-Exempt, Full-Time Organizational Function: Manager/Front Line Supe…

Skills: Supervision, Leadership, Museum Interpretation, Educational Program Development, Project Management

Minnetrista Museum & Gardens logoMinnetrista Museum & Gardens

Experience Guide

Muncie, Indiana, United States · On-site

Entry level$3M raised

PURPOSE: Create a positive experience for all guests from the time of their arrival to the time of their departure. Guide visitors to experiences that meet the visitors’ motivation for attending. Serve as a Minnetrista A…

Skills: Customer Service, Communication Skills, Interpersonal Skills, Organizational Skills, Microsoft Word

Minnetrista Museum & Gardens logo

Daily Experience Manager

Minnetrista Museum & Gardens

Muncie, Indiana, United States • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Posted 17d ago
  • ~40 hrs/week

Responsibilities

Supervise the Daily Experience team to create positive guest experiences and manage interpretive programmatic elements on site. This includes developing visitor engagement strategies, managing budgets, and overseeing staff and volunteer training.

Requirements

A bachelor's degree in a relevant field is preferred, along with 1-3 years of experience in customer or visitor services. Candidates must demonstrate leadership skills and the ability to develop age-appropriate educational experiences.

Full job description

Position Title: Daily Experience Manager
Reporting Supervisor: Associate Director of Programs & Education
Location: Mary Lincoln Cottage 
FLSA Status: Non-Exempt, Full-Time
Organizational Function: Manager/Front Line Supervisor

PURPOSE:
Supervise the Daily Experience Lead Guide and Experience Guides to create a positive experience for all guests. Manage the interpretive and programmatic elements of the visitor’s daily experience on our site. including exhibition-related programming, Betty’s Cabin, Little Free Libraries and the Backyard Garden.  

This position offers a starting wage of $18.25 per hour, with final compensation determined based on experience, qualifications, and overall fit for the role.

QUALIFICATIONS:
  • Have a Bachelor’s degree in relevant field (museum studies, anthropology, theater, public history, natural resources, education or similar) preferred. 1-3 years of experience with visitors or customers; experience in museum interpretation a plus. 
  • Demonstrate supervisory and leadership experience. 
  • Experience in the development of age-appropriate educational experiences. 
  • Able to work with large and small groups of diverse ages and backgrounds with ease and to work individually and collaboratively with colleagues.   
  • Possess strong communication, multitasking, organizational, and project management skills. 
  • Proficient with Microsoft Office Suite, including Word, Excel, and Outlook
To be successful in this position, an individual must be aligned with Minnetrista’s cultural values and visitor-centric focus.  The incumbent ensures effective working relationships by cultivating and maintaining professional credibility with all staff, administration, and volunteers.  The individual demonstrates maturity, sound judgment, positive attitude, and works collaboratively with peers and colleagues throughout the organization and community.

KEY RESPONSIBILITIES:
  • Minnetrista’s culture is team-oriented and collaborative. To that end, all position responsibilities include the following three performance expectations & priorities:
  • Achieve the organization’s purpose by demonstrating Minnetrista’s vision, values, mission, goals, and strategies daily.
  • Help others achieve the organization’s purpose through collaboration and teamwork.
  • Carry out job function through completing the following essential duties directly or through subordinate personnel.
JOB DUTIES:
  • Develop, implement, and evaluate all daily experiences, ensuring alignment with the Minnetrista Philosophy of Visitor Engagement. 
  • Interview and select staff. Develop and deliver a robust on-boarding and training program for staff and volunteers to cultivate the philosophy and practice needed. 
  • Manage and direct the daily experience team, including volunteers. Manage part-time staff, including scheduling and performance management; provide back-up coverage as needed. 
  • Develop and manage the budget for Daily Experiences in consultation with the Associate Director of Programs & Education; make purchases as needed and appropriate.
  • Support the experience and education department in programming implementation as needed, including lifelong learning, groups, families and school programs.
  • Collaborate with community partners and institutional staff to develop, implement and evaluate programs, including Family Adventure Day and Betty’s Cabin.
  • Perform all other duties required.
WORK ENVIRONMENT
Work schedule flexibility is critical; will need to work some evenings and each weekend (Tuesday through Saturday schedule). Be able to move about the entire Minnetrista’s 40-acre campus.  Work is both indoors and outdoors in all weather conditions. Travel required between buildings. Must be able to work in a primarily sedentary office environment with desk, computer, phone, and files and in other spaces including outdoors. May involve standing on uneven surfaces, natural surfaces, or concrete floors for long periods of time. Must be able to stretch, carry, reach overhead and lift up to 20 lbs. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minnetrista values diversity and inclusivity and is an Equal Opportunity Employer.
​

Related keywords

Museum StudiesAnthropologyPublic HistoryNatural ResourcesVisitor EngagementMicrosoft WordMicrosoft ExcelMicrosoft OutlookProgram EvaluationOn-boardingPerformance ManagementLifelong LearningCommunity Partnerships

About Minnetrista Museum & Gardens

LinkedInVisit site

We envision a thriving community where people who call this region home take pride in its accomplishments...

Industry
Museums, Historical Sites, and Zoos
Company size
51-200 employees
Founded
1988
Headquarters
Muncie, Indiana
LinkedIn followers
1,876
Total funding
$3M

Minnetrista Museum & Gardens celebrates and explores the Ball Family legacy in our region. Through indoor and outdoor exhibits, we share the rich history and stories of East Central Indiana. Located in Muncie, Indiana along the White River, we are a 40-acre campus that includes a museum center, 3 historic homes along the nationally registered Historic Minnetrista Boulevard, 20+ acres of gardens, and a 6-acre Nature Area. Minnetrista Museum & Gardens is the largest nonprofit cultural leader serving East Central Indiana. We are approximately 45 minutes from downtown Indianapolis, 2 hours from Cincinnati, and 4 hours from Chicago.

Offices: 1200 N. Minnetrista Parkway, Muncie, Indiana 47303, US

naturehistorygardensartEast Central IndianaeducationglassBall Jarsand Bob RossMuseums and Historical Sites
View all jobs at Minnetrista Museum & Gardens

About Minnetrista Museum & Gardens

LinkedInVisit site

We envision a thriving community where people who call this region home take pride in its accomplishments...

Industry
Museums, Historical Sites, and Zoos
Company size
51-200 employees
Founded
1988
Headquarters
Muncie, Indiana
LinkedIn followers
1,876
Total funding
$3M

Minnetrista Museum & Gardens celebrates and explores the Ball Family legacy in our region. Through indoor and outdoor exhibits, we share the rich history and stories of East Central Indiana. Located in Muncie, Indiana along the White River, we are a 40-acre campus that includes a museum center, 3 historic homes along the nationally registered Historic Minnetrista Boulevard, 20+ acres of gardens, and a 6-acre Nature Area. Minnetrista Museum & Gardens is the largest nonprofit cultural leader serving East Central Indiana. We are approximately 45 minutes from downtown Indianapolis, 2 hours from Cincinnati, and 4 hours from Chicago.

Offices: 1200 N. Minnetrista Parkway, Muncie, Indiana 47303, US

naturehistorygardensartEast Central IndianaeducationglassBall Jarsand Bob RossMuseums and Historical Sites
View all jobs at Minnetrista Museum & Gardens

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