Jobs at MindMed (Now Hiring) — 13 open

The Director, IT Systems Business Partner – Commercial and Medical serve as the primary strategic liaison between IT and Commercial (e.g. Sales, Marketing, and Market Access), Medical Affairs, and Health Economics and Outcomes Research (HEOR). This role ensures technology solutions are tightly aligned with commercial and medical strategy, regulatory obligations, and business objectives. The ideal candidate combines strong business acumen with IT administration and delivery experience, acting as a trusted advisor to business leaders while translating needs into scalable, secure, and compliant technology solutions. 

Responsibilities 

Act as the primary IT point of contact for Commercial and Medical Affairs leadership, developing strong, trust‑based partnerships

Understand the Commercial and Medical Affairs strategy, business goals, and operational challenges, aligning business objectives to clear, prioritized IT initiatives and requirements 

Support systems and new product introduction by providing technical expertise, system administration, problem solving, and strategies for risk mitigation 

Support the overall governance and lifecycle management of commercial and Medical Affairs systems and platforms. (e.g., Veeva Vault CRM, Open Data, Link, Approved Email) 

Lead requirements gathering, documentation, and testing for commercial and Medical Affairs platforms. Ensure configuration, enhancement, and expansion of the systems aligns with broader organizational data standards, information security practices, and regulatory needs 

Work closely with IT and Legal to ensure data protection controls such as segmentation and access boundaries are designed, implemented, and consistently enforced in alignment with regulatory requirement 

Ensure alignment between business demand and IT capacity and prioritization 

Provide oversight and system administration across SaaS platforms supporting Commercial operations and Medical Affairs. (e.g., CRM, field enablement, analytics, content management) 

Ensure solutions are scalable, user‑centric, and aligned with enterprise architecture standards 

Monitor delivery risks, dependencies, and change impacts; escalate as appropriate Serve as a clear communicator between technical and non‑technical stakeholders 

Drive change management, user adoption, and ongoing optimization of deployed solutions. 

Note that this is a hands-on role. A successful candidate will be expected to execute all above requirements with minimal assistance from staff. 

 

Qualifications:  

• Bachelor’s degree in Information Systems, Business, or a related field (or equivalent experience)
• 7+ years of experience in IT, business systems, or technology business partnering roles supporting Commercial functions (Sales, Marketing, or adjacent teams) within a regulated life sciences environment
• 5+years ofexperience building and supporting CRM, Medical Affairs and Commercial enablement platforms. Veeva Commercial suite, Data Bricks, Snowflake, SQL experience strongly preferred 
• Veeva certifications are strongly preferred
• Familiarity with regulatory frameworks (GxP, HIPAA, GDPR) and data integrity principles
• Exceptional communication and stakeholder management skills
• Proven ability to influence without authority and manage senior stakeholder relationships

 

 

The starting base pay range for this position is $203,632.00-$233,500.00 Compensation will be determined based on several factors including, but not limited to, skill set, years of experience, and the employee’s geographic location. 

Employees in this role may be entitled to additional compensation, including bonus and equity. Benefits information is listed on our Jobs Page. The Company provides competitive benefits to employees including: 

• 100% paid health benefits including Medical, Dental and Vision for you and your dependents 
• 401(k) program with company match and vesting after the turn of the first month after your start date 
• Flexible time off 
• Generous parental leave and some fun fringe perks!