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Jobs at Mind Healing & Wellness Center (Now Hiring) — 4 open

Mind Healing & Wellness Center

Front Office Coordinator Behavioral Health

Webster, Massachusetts, United States · On-site

$19/hr–$22/hr

Entry level

Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Location: Northborough, MA Schedule: Monday–Friday, with occasional weekend coverage as needed About Us Mind Healing & Wellness Center is …

Skills: Patient Scheduling, Insurance Verification, Electronic Health Records, Customer Service, Medical Billing

Mind Healing & Wellness Center

Licensed Clinical Social Worker LICSW

Webster, Massachusetts, United States · On-site

$78k–$97k/yr

Mid level

Benefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Licensed Therapist (LMHC, LICSW) Mind Healing & Wellness Center | Wor…

Skills: Psychotherapy, Psychopharmacology, Patient-centered treatment, HIPAA Compliance, Cultural Competency

Mind Healing & Wellness Center

Licensed Clinical Social Worker LCSW/ Licensed Mental Health Clinician

Worcester, Massachusetts, United States · On-site

$78k–$90k/yr

Mid level

Benefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Licensed Therapist (LMHC, LICSW, or LCSW) Mind Healing & Wellness Cen…

Skills: Psychotherapy, Psychopharmacology, Patient-centered treatment, HIPAA Compliance, Cultural Competency

Mind Healing & Wellness Center

Psychiatric Nurse Practitioner PMHNP

Webster, Massachusetts, United States · Hybrid

$135k–$155k/yr

Mid level

Benefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance About Us At Mind Healing & Wellness Center, we are committed to providing holistic, evidence…

Skills: Psychiatric Evaluation, Medication Management, Medication-Assisted Treatment (MAT), Diagnosis and Treatment Planning, Telehealth

Front Office Coordinator Behavioral Health

Mind Healing & Wellness Center

Webster, Massachusetts, United States • On-site

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  • $19/hr–$22/hr
  • Full-time
  • high school
  • 401(k), Dental insurance, Health insurance, Paid time off, Vision insurance, Professional development opportunities
  • Posted 11d ago
  • ~40 hrs/week

Responsibilities

The Front Office Coordinator manages patient check-in/out, scheduling, and insurance verification to ensure a positive patient experience. They also handle financial collections and maintain accurate electronic health records while coordinating with clinical staff.

Requirements

Candidates must have a high school diploma and at least one year of healthcare administrative experience, preferably in behavioral health. Proficiency in EHR software and strong interpersonal skills are required.

Full job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Location: Northborough, MA

Schedule: Monday–Friday, with occasional weekend coverage as needed

About Us

Mind Healing & Wellness Center is a growing outpatient behavioral health practice providing psychiatric medication management, therapy, TMS, and other mental health services. We are seeking a compassionate, organized, and dependable Front Office Coordinator to serve as the first point of contact for our patients.

This role is ideal for someone who enjoys helping others, thrives in a fast-paced healthcare environment, and understands that outstanding patient service begins at the front desk.

Position Summary

The Front Office Coordinator is responsible for ensuring an exceptional patient experience while supporting the daily administrative operations of our behavioral health clinic. This position requires excellent communication skills, strong attention to detail, and the ability to balance patient care with financial and administrative responsibilities.

Responsibilities

  • Welcome patients and visitors in a professional, warm, and compassionate manner.
  • Answer incoming phone calls and respond to patient inquiries promptly.
  • Schedule, reschedule, and confirm appointments while maximizing provider schedules.
  • Complete patient check-in and check-out procedures.
  • Verify insurance eligibility and benefits prior to appointments.
  • Collect copays, deductibles, outstanding balances, and other patient payments.
  • Maintain accurate patient demographic and insurance information.
  • Enter and maintain patient records within the electronic health record (EHR).
  • Assist with referrals, prior authorizations, and coordination of care.
  • Monitor provider schedules and communicate scheduling changes effectively.
  • Coordinate new patient onboarding and registration.
  • Maintain confidentiality and comply with HIPAA regulations.
  • Collaborate with providers, clinical staff, and billing personnel to ensure smooth daily operations.
  • Assist with additional administrative duties as assigned.
Qualifications

Required

  • High school diploma or equivalent.
  • Minimum one year of front desk, medical receptionist, or healthcare administrative experience in a behavioral health setting.
  • Excellent customer service and interpersonal skills.
  • Strong computer proficiency and ability to learn new software quickly.
  • Ability to multitask in a fast-paced clinical environment.
  • Strong organizational skills and attention to detail.
  • Reliable transportation and excellent attendance.
Preferred

  • Experience using Valant EHR (or similar systems such as Tebra, Athenahealth, or eClinicalWorks).
  • Insurance verification and eligibility experience.
  • Medical billing or revenue cycle experience.
  • Bilingual (Spanish/English).
What We're Looking For

We're looking for someone who is:

  • Dependable and punctual.
  • Professional, compassionate, and patient-focused.
  • Calm under pressure and able to manage multiple priorities.
  • Comfortable discussing financial responsibilities with patients respectfully and confidently.
  • A strong communicator who enjoys working as part of a collaborative team.
  • Self-motivated with a positive attitude and strong work ethic.
Benefits

  • 401(k)
  • Paid Time Off (PTO)
  • Professional Development Opportunities
  • Opportunities for career growth within a rapidly expanding behavioral health organization
Medical Specialty

Behavioral Health / Psychiatry

Schedule

  • Monday–Friday
  • Day Shift
  • Afternoon Shift
  • Occasional Weekend Coverage
Job Types: Full-Time

Work Location: In Person – Northborough, MA

Related keywords

Behavioral HealthPsychiatryValant EHRTebraAthenahealtheClinicalWorksHIPAAMedical ReceptionistRevenue CyclePrior AuthorizationsPatient DemographicsCopaysDeductiblesOutpatient CareTMS

About Mind Healing & Wellness Center

LinkedInVisit site

Holistic Psychiatric Private Practice- Therapy & Medication Management for Mental Health and Substance Use Disorders.

Industry
Mental Health Care
Company size
2-10 employees
Headquarters
WORCESTER, MA
LinkedIn followers
129

We are an outpatient, psychiatry clinic, with expertise in integrative approach to treatment of both Mental health & Substance Use Disorders in children 12yrs plus and adults. Our goal is for the patient to feel included and supported in effectively treating their symptoms.

Offices: 120 STAFFORD STREET, WORCESTER, MA 01603, US · 21 SW CUTOFF, NORTHBOROUGH, Massachusetts 01532, US

Mental health evaluation and treatmentsIntegrative PsychiatrySubstance use evaluation and treatment
View all jobs at Mind Healing & Wellness Center

About Mind Healing & Wellness Center

LinkedInVisit site

Holistic Psychiatric Private Practice- Therapy & Medication Management for Mental Health and Substance Use Disorders.

Industry
Mental Health Care
Company size
2-10 employees
Headquarters
WORCESTER, MA
LinkedIn followers
129

We are an outpatient, psychiatry clinic, with expertise in integrative approach to treatment of both Mental health & Substance Use Disorders in children 12yrs plus and adults. Our goal is for the patient to feel included and supported in effectively treating their symptoms.

Offices: 120 STAFFORD STREET, WORCESTER, MA 01603, US · 21 SW CUTOFF, NORTHBOROUGH, Massachusetts 01532, US

Mental health evaluation and treatmentsIntegrative PsychiatrySubstance use evaluation and treatment
View all jobs at Mind Healing & Wellness Center

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