Chicago, Illinois, United States · On-site
Description Job Title: Inside Sales/Customer Service Location: 4500 W Cortland Department: Sales Reports To: Carlos Rivera Employee Type: Full Time - Exempt Job Purpose: Build and maintain relationships with assigned cus…
Skills: Inside Sales, Customer Service, Cold Calling, Lead Follow-up, Technical Assistance
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The role involves building and maintaining customer relationships while identifying new sales opportunities through inbound leads and outbound cold calling. You will provide technical assistance, manage account communications, and ensure product content is up to date across e-commerce channels.
Candidates must have a bachelor's degree in a technical or business field and at least two years of experience in sales or sales support. Proficiency in Microsoft Office and CRM software is required, along with strong communication skills and experience in a technical or mechanical environment.
Description
Job Title: Inside Sales/Customer Service
Location: 4500 W Cortland
Department: Sales
Reports To: Carlos Rivera
Employee Type: Full Time - Exempt
Build and maintain relationships with assigned customers. Seek new distribution for Milton where applicable and/or assigned. Add new product categories and additional products where applicable for all customers. Offer customer service and technical assistance.
Milton Industries Inc provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regards to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Milton Industries Inc to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Gina Patrick in HR [Phone: (773)-904-5858 / Email: [email protected]].
Your employment with Milton Industries Inc is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with Milton Industries Inc is not guaranteed for any length of time.
I understand the description of this job and the essential functions, as given above. I also understand that not all the duties are described above, and that I will perform those above and other related duties as directed by my supervisor and management. I further understand that employment is at-will, and that either I or my employer may terminate the employment relationship at any time.
Requirements
Skills & Qualifications
Bachelor’s degree in a technical or business field, or equivalent experience
Minimum of 2 years of experience in a sales or sales support role
Minimum of 2 years of experience in a mechanical or technical field
Proven ability to build and maintain strong customer relationships
Experience identifying and developing new sales opportunities, including cold calling and lead follow-up
Strong communication and presentation skills, both written and verbal
Comfortable engaging in technical discussions and product demonstrations with clients
Familiarity with B2B sales environments and e-commerce platforms
Proficient in using standard office equipment and tools, including Microsoft Office
Able to manage multiple tasks, prioritize responsibilities, and work independently
Willingness to travel occasionally as needed
For 75 years Milton has been the product of choice when it comes to pneumatic accessories.
Established in 1943, Milton Industries is the leading provider of professional-grade pneumatic tool accessories. The Company sells a premier line of air tool accessories including couplers, plugs, fittings, filters, regulators, lubricators, blowguns, hose and other accessories. These products have set the industry standard for performance and quality (the widely recognized “M-Style” coupler is named after Milton, for example).
Offices: 4500 West Cortland Street, Chicago, Illinois 60639, US
For 75 years Milton has been the product of choice when it comes to pneumatic accessories.
Established in 1943, Milton Industries is the leading provider of professional-grade pneumatic tool accessories. The Company sells a premier line of air tool accessories including couplers, plugs, fittings, filters, regulators, lubricators, blowguns, hose and other accessories. These products have set the industry standard for performance and quality (the widely recognized “M-Style” coupler is named after Milton, for example).
Offices: 4500 West Cortland Street, Chicago, Illinois 60639, US
