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$85k–$162k/yr
Full-time
professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program (EAP), 401(k) Plan, Company Matching Program
Posted 1d ago
~40 hrs/week
Remote in United States
Responsibilities
The LOA Manager provides strategic oversight and administration of leave, disability, and paid time off programs across a multi-state workforce. This includes leading a team of analysts, ensuring legal compliance, and managing the ADA interactive process.
Requirements
Requires at least 10 years of progressive leave administration experience in a mid-to-large multi-state organization and 3 years of direct people management. Candidates must possess deep expertise in federal and state leave laws and experience operating in decentralized environments.
Full job description
POSITION SUMMARY:
The Leave of Absence (LOA) Manager is responsible for the strategic oversight and day-to-day administration of Milliman’s leave of absence, disability, and paid time off programs across a multi-state workforce. This role serves as the organization’s subject matter expert on federal, state, and local leave compliance. The position leads a team of three leave analysts and ensures consistent, compliant, and operationally sound administration in a decentralized environment. The ideal candidate combines deep regulatory expertise with strong operational leadership, thrives in complex and evolving legal landscapes, and can bring structure and accountability while maintaining flexibility across business units.
RESPONSIBILITIES:
Serve as the subject matter expert on federal, state, and local leave laws, including FMLA, ADA, PWFA, state paid family and medical leave programs, and related regulatory requirements, ensuring compliant leave administration across a multi-state workforce.
Partner with Business Partners and oversee the ADA interactive process, including accommodation assessments, documentation standards, return-to-work coordination, and complex case determinations, ensuring consistent and legally sound outcomes.
Oversee coordination of workers’ compensation cases with leave and disability programs to ensure proper benefit integration, compliance with wage replacement requirements, and effective return-to-work alignment.
Partner closely with the Benefits Manager to align leave, disability, and health plan strategies, ensuring cohesive program design, vendor oversight, and consistent employee experience across total rewards programs.
Monitor legislative developments and assess organizational impact, recommending updates to policies, procedures, and governance standards to maintain compliance in a decentralized organizational environment.
Provide guidance on complex and escalated leave and accommodation cases, partnering with Compliance, Legal, HR Business Partners, and Payroll to mitigate risk and ensure consistent application of policy.
Lead and develop a team of three leave analysts, establishing clear performance expectations, strengthening technical expertise, and ensuring high-quality case management and service delivery.
Oversee day-to-day administration of leave and disability programs, including vendor performance management, escalations, data integrity, and service delivery standards.
Design and maintain scalable leave processes and compliance controls that promote consistency across practices while respecting decentralized operations.
Utilize reporting and analytics to monitor leave, disability, and workers’ compensation trends, identify risk patterns, and provide data-informed recommendations to leadership.
Develop and deliver training and guidance to HR Business Partners, managers, and practice administrators to support consistent understanding and application of leave and accommodation requirements.
SKILLS & QUALIFICATIONS REQUIRED:
The ideal candidate must have minimum 10 years of progressive experience in leave administration within mid- to large-sized, multi-state organization (2,000–5,000 employees).
The ideal candidate must have minimum 3 years of direct people management experience.
The ideal candidate must have deep expertise in federal and multi-state leave laws and regulatory compliance, including complex leave coordination and disability integration.
Must have demonstrated experience managing escalated, high-risk, or complex leave cases with strong judgment and defensible decision-making.
Must have experience of operating in a decentralized or matrixed environment.
Must have strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
Must have proven ability to design and implement scalable processes and compliance controls.
Must have a high degree of confidentiality, discretion, and independent accountability.
Must have strong written and verbal communication skills with the ability to effectively influence and educate stakeholders at all organizational levels.
SKILLS & QUALIFICATIONS PREFERRED:
PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
Experience with UKG (UltiPro) or similar HRIS platforms.
Experience managing or partnering with disability vendors such as The Hartford.
Experience participating in HRIS implementations, system conversions, or RFP processes.
LOCATION:
This is a remote role. This job posting is expected to close on July 26th 2026
COMPENSATION:
The overall salary range for this role is $85,100- $161,575.
For candidates residing in:
Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Newark, San Jose, San Francisco, Pennsylvania, Virginia, Washington, or the District of Columbia the salary range is $97,865- $161,575.
All other locations the salary range is $85,100- $140,500.
A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.
BENEFITS:
At Milliman, we focus on creating an environment that recognizes – and meets – the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:
Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners.
Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.
401(k) Plan – Includes a company matching program and profit-sharing contributions.
Discretionary Bonus Program – Recognizing employee contributions.
Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses.
Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
Holidays – A minimum of 10 paid holidays per year.
Family Building Benefits – Includes adoption and fertility assistance.
Paid Parental Leave – 11 weeks of paid leave for employees who meet eligibility criteria.
Life Insurance & AD&D – 100% of premiums covered by Milliman.
Short-Term and Long-Term Disability – Fully paid by Milliman.
ABOUT MILLIMAN:
Independent for over 77 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.
Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.
EQUAL OPPORTUNITY:
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-REMOTE
#LI-HM1
Related keywords
FMLAADAPWFAUKGUltiProThe HartfordPHRSPHRSHRM-CPSHRM-SCPHRISLeave of AbsenceDisability ManagementWorkers' CompensationComplianceMulti-state Law
Delivering Contextualized Insights to Empower Better Healthcare
Industry
Software Development
Company size
201-500 employees
Founded
1997
Headquarters
Seattle, Washington
LinkedIn followers
4,359
Milliman MedInsight provides contextualized insights to empower better healthcare by leveraging 70 years of industry-leading expertise and advanced analytics capabilities. Our platform delivers customized intelligence by combining data from inside and outside your organization, and our pre-built front-ends for payers and providers make it easy to get started. With the ability to customize your implementation with relevant products and services, you can be sure that you have everything you need to achieve your strategic goals from the moment you log in. Our analytics, data, reports, and dashboards are tailored to address the unique use cases of teams across the healthcare ecosystem, providing more prescriptive outcomes that enable you to optimize your operations and deliver better care. Overall, Milliman MedInsight is the ultimate tool for organizations that want to stay ahead of the curve and drive better healthcare outcomes.
For more information, visit http://www.medinsight.milliman.com.
Offices: 1301 Fifth Avenue, Suite 3800, Seattle, Washington 98101, US
Healthcare AnalyticsSoftware as a Servicepayer analytics provider analytics Accountable Care Organizationshealthcare analytics EMR Data Integration quality analyticscloud platformdata analytics
Delivering Contextualized Insights to Empower Better Healthcare
Industry
Software Development
Company size
201-500 employees
Founded
1997
Headquarters
Seattle, Washington
LinkedIn followers
4,359
Milliman MedInsight provides contextualized insights to empower better healthcare by leveraging 70 years of industry-leading expertise and advanced analytics capabilities. Our platform delivers customized intelligence by combining data from inside and outside your organization, and our pre-built front-ends for payers and providers make it easy to get started. With the ability to customize your implementation with relevant products and services, you can be sure that you have everything you need to achieve your strategic goals from the moment you log in. Our analytics, data, reports, and dashboards are tailored to address the unique use cases of teams across the healthcare ecosystem, providing more prescriptive outcomes that enable you to optimize your operations and deliver better care. Overall, Milliman MedInsight is the ultimate tool for organizations that want to stay ahead of the curve and drive better healthcare outcomes.
For more information, visit http://www.medinsight.milliman.com.
Offices: 1301 Fifth Avenue, Suite 3800, Seattle, Washington 98101, US
Healthcare AnalyticsSoftware as a Servicepayer analytics provider analytics Accountable Care Organizationshealthcare analytics EMR Data Integration quality analyticscloud platformdata analytics