Overland Park, Kansas, United States · On-site
Description Job Overview Location: Kansas City Metro (Overland Park, KS, with occasional assistance at our Independence and Lee's Summit locations) Shift Hours: 8am-5pm Monday - Friday and Saturdays from 9am - 1 pm with …
Skills: Sales, Customer Service, Active Listening, CRM, Invoicing
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The Customer Service Advisor manages sales by interacting with potential customers to provide proposals and schedule services for window tinting and protection products. They also handle administrative tasks including invoicing, payment collection, and daily sales reporting.
Candidates must have at least 2 years of sales experience and a valid driver's license with a clean record. Strong communication, computer literacy, and basic math skills are required to handle customer interactions and financial transactions.
Description
Location: Kansas City Metro (Overland Park, KS, with occasional assistance at our Independence and Lee's Summit locations)
Shift Hours: 8am-5pm Monday - Friday and Saturdays from 9am - 1 pm with 1 Saturday off per month.
The Midwest Tinting Customer Service Advisor creates sales by interacting with potential customers either in person, on the phone or online through the CRM. The CSA greets customers and asks questions to determine service needs, and to provide sell and upsell opportunities by emphasizing value added solutions. The CSA creates proposals; conducts follow ups and schedules services. They will also assist Accounting through invoicing and payment collection, daily reporting and cash count. The CSA reports to the Site Manager and the Customer Service Supervisor.
The ideal candidate is organized, detail-oriented, and enjoys educating customers on product options while helping them choose the best solution for their needs.
Requirements
Special Position Requirements
Work Requirements
Kansas City's #1 rated for commercial, residential and automotive tinting, and clear bra paint protection.
Midwest Tinting has been keeping Kansas City cool for 50 years & continues to be #1 in customer service, product offering & workmanship. Our specialties include automotive, residential and commercial window tinting using Xpel and Madico Films. We are the top rated area specialists for paint protection film (also known as clear bra) having been named XPEL's Dealer of The Year for the State of Kansas and the region consecutively since 2019. We understand that you have a great investment in your car, home or business & want the best enhancements available. We use our knowledge and understanding of industry needs, specifications & functionality to complete your building, office space or home projects. We serve as a source of interior design including privacy, decorative and UV protective films. We specialize in providing extra security measures through installation of safety and security film. Our products enhance the safety of schools, banks, and other businesses. Our professional estimators are certified for building and window requirements and specifications. We hope to reach all areas that may benefit from window coatings and provide alternative options that are cost effective investments for improvements made.
Offices: 10600 Metcalf Ave, Overland Park, Kansas 66212, US · 11315A E US 40 Hwy, Independence, MO 64055, US · 403 SE Oldham Pkwy, Lees Summit, Missouri 64081, US · 839 Wings Circle/TT-75, Lake of the Ozarks, MO 65079, US
Kansas City's #1 rated for commercial, residential and automotive tinting, and clear bra paint protection.
Midwest Tinting has been keeping Kansas City cool for 50 years & continues to be #1 in customer service, product offering & workmanship. Our specialties include automotive, residential and commercial window tinting using Xpel and Madico Films. We are the top rated area specialists for paint protection film (also known as clear bra) having been named XPEL's Dealer of The Year for the State of Kansas and the region consecutively since 2019. We understand that you have a great investment in your car, home or business & want the best enhancements available. We use our knowledge and understanding of industry needs, specifications & functionality to complete your building, office space or home projects. We serve as a source of interior design including privacy, decorative and UV protective films. We specialize in providing extra security measures through installation of safety and security film. Our products enhance the safety of schools, banks, and other businesses. Our professional estimators are certified for building and window requirements and specifications. We hope to reach all areas that may benefit from window coatings and provide alternative options that are cost effective investments for improvements made.
Offices: 10600 Metcalf Ave, Overland Park, Kansas 66212, US · 11315A E US 40 Hwy, Independence, MO 64055, US · 403 SE Oldham Pkwy, Lees Summit, Missouri 64081, US · 839 Wings Circle/TT-75, Lake of the Ozarks, MO 65079, US
