Key Account Service and Customer Projects Specialist (f/m/d)
Bingen am Rhein, Rhineland-Palatinate, Germany · Hybrid
Mid level
Was uns stark macht? Unsere Mitarbeiterinnen und Mitarbeiter in 50 Ländern weltweit, die täglich mit Leidenschaft an innovativen Lösungen aus Wolfram und Molybdän für die Hightech-Welt arbeiten. Unser Standort in Kempten…
Skills: Customer service, Project management, Order processing, Contract management, Communication skills
Ausbildung Fachinformatiker/-in für Systemintegration - Beginn September 2027
Bingen am Rhein, Rhineland-Palatinate, Germany · On-site
Entry level
Was uns stark macht? Unsere Mitarbeiterinnen und Mitarbeiter in 50 Ländern weltweit, die täglich mit Leidenschaft an innovativen Lösungen aus Wolfram und Molybdän für die Hightech-Welt arbeiten. Unser Standort in Kempten…
Skills: IT systems administration, Client administration, Mobile device management, IT equipment procurement, User support
Was uns stark macht? Unsere Mitarbeiterinnen und Mitarbeiter in 50 Ländern weltweit, die täglich mit Leidenschaft an innovativen Lösungen aus Wolfram und Molybdän für die Hightech-Welt arbeiten. Unser Standort in Reutte …
Skills: Truck driving, Material transport, Loading and unloading, Warehouse management, Logistics
Notre force ? Nos collaborateurs répartis dans 50 pays à travers le monde travaillent avec passion pour développer des applications de haute technologie avec nos métaux robustes : le tungstène et le molybdène. Notre site…
What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. At our Plansee site in Franklin, USA, we speciali…
Skills: CNC machining, Lathe operation, Milling, Metal fabrication, Blueprint reading
Notre force ? Nos collaborateurs répartis dans 50 pays à travers le monde travaillent avec passion pour développer des applications de haute technologie avec nos métaux robustes : le tungstène et le molybdène. Notre site…
Notre force ? Nos collaborateurs répartis dans 50 pays à travers le monde travaillent avec passion pour développer des applications de haute technologie avec nos métaux robustes : le tungstène et le molybdène. Notre site…
Skills: Electrical installation, Preventive maintenance, Corrective maintenance, Troubleshooting, Low voltage systems
What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. At our Plansee site in Franklin, USA, we speciali…
Bingen am Rhein, Rhineland-Palatinate, Germany · On-site
Mid level
Was uns stark macht? Unsere Mitarbeiterinnen und Mitarbeiter in 50 Ländern weltweit, die täglich mit Leidenschaft an innovativen Lösungen aus Wolfram und Molybdän für die Hightech-Welt arbeiten. Unser Standort in Kempten…
What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. At our Plansee site in Franklin, USA, we speciali…
What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. At our Plansee site in Franklin, USA, we speciali…
Какво ни прави силни? Нашите служители в 50 държави по света – всички работещи с отдаденост, за да направят възможни високотехнологични приложения с помощта на нашите здрави метали: волфрам и молибден. Нашият завод в Габ…
What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. Our Plansee offices around the world connect cust…
Skills: Data management, Data governance, Data analysis, Data quality, Database technologies
What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. Our Mi-Tech Tungsten Metals site in Indianapolis …
Skills: Quality Management System, AS9100, ISO9001, CMM Programming, Process Optimization
Was uns stark macht? Unsere Mitarbeiterinnen und Mitarbeiter in 50 Ländern weltweit, die täglich mit Leidenschaft an innovativen Lösungen aus Wolfram und Molybdän für die Hightech-Welt arbeiten. Unser Standort in Reutte …
Skills: CNC machining, CNC programming, Siemens controls, Turning, Quality control
Какво ни прави силни? Нашите служители в 50 държави по света – всички работещи с отдаденост, за да направят възможни високотехнологични приложения с помощта на нашите здрави метали: волфрам и молибден. Нашият завод в Габ…
Skills: Metalworking, Sandblasting, Technical documentation, Measuring tools, BDE system
Was uns stark macht? Unsere Mitarbeiterinnen und Mitarbeiter in 50 Ländern weltweit, die täglich mit Leidenschaft an innovativen Lösungen aus Wolfram und Molybdän für die Hightech-Welt arbeiten. Unser Standort in Reutte …
What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. Our CERATIZIT sales offices around the world conn…
Skills: Consultative sales, Business development, Technical aptitude, Metal cutting, Machining applications
Bingen am Rhein, Rhineland-Palatinate, Germany · Hybrid
Mid level
Was uns stark macht? Unsere Mitarbeiterinnen und Mitarbeiter in 50 Ländern weltweit, die täglich mit Leidenschaft an innovativen Lösungen aus Wolfram und Molybdän für die Hightech-Welt arbeiten. Unser Standort in Kempten…
Skills: Order Processing, After-Sales Service, Complaint Management, SAP S/4HANA, ERP Systems
What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. Our Mi-Tech Tungsten Metals site in Indianapolis …
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Full-time
professional certificate
Flexible working hours, Home office option, Professional development, Internal and external training
Posted 1d ago
~40 hrs/week
Responsibilities
The specialist will manage global key accounts and coordinate international customer projects as a central point of contact. Responsibilities include processing orders, monitoring delivery timelines, and supporting the field sales force with market analyses.
Requirements
Candidates should have completed commercial training or a comparable qualification with professional experience in international customer service or project management. Proficiency in English and MS Office is required, while experience with ERP systems like SAP is highly desirable.
Full job description
Was uns stark macht? Unsere Mitarbeiterinnen und Mitarbeiter in 50 Ländern weltweit, die täglich mit Leidenschaft an innovativen Lösungen aus Wolfram und Molybdän für die Hightech-Welt arbeiten.
Unser Standort in Kempten ist das größte Vertriebs- und Logistikzentrum der Plansee Gruppe – hier werden Kunden weltweit mit Werkzeugen, Komponenten und Dienstleistungen versorgt. Außerdem sind hier konzernweite Funktionen in den Bereichen Personalwesen, Finanzen, Einkauf und IT angesiedelt.
Werden Sie Teil eines hochmotivierten Teams, das lokale Stärken in Kempten, Deutschland mit dem globalen Wissen und den Werten der Plansee Gruppe verbindet.
Your responsibilities:
Become part of our international customer service team and play an active role in managing our global (key) accounts and implementing exciting customer projects. In this role, you will be the central point of contact between our international customers, internal departments and sales companies. If you enjoy organisation, communication and project work, then you've come to the right place!
Creation, processing and monitoring of orders, quotations and contracts in an international environment
Back office support for our global (key) account customers
Project management of international customer projects
Support for the field sales force and international sales companies (e.g. customer and market analyses, evaluations)
Monitoring delivery times, adherence to deadlines and shipping processing, as well as processing returns and restocking, standing in for other administrators and performing special tasks as specified by the team leader
Your profile:
Completed commercial training or comparable qualification
Professional experience in international customer service or project management desirable
Very good written and spoken English, other languages an advantage
Confident use of MS Office and ideally experience with ERP systems (SAP)
High service orientation, enjoyment of working in an international environment, strong communication skills, organisational talent and team orientation
Strong advantages:
Collaboration with global customers and international sales companies
Combination of customer service and project management with a high degree of personal responsibility
Flexible working hours & home office option
Professional and personal development through internal and external training
Responsible tasks, a dynamic team and a very good working atmosphere
The position can be filled at any Ceratizit Group location throughout Europe.
High quality tungsten metal products made in the USA.
A Plansee company since 2022.
Industry
Primary Metal Manufacturing
Company size
51-200 employees
Founded
1978
Headquarters
Indianapolis, Indiana
LinkedIn followers
904
Mi-Tech Tungsten Metals is a US based manufacturer of Tungsten Alloys, Copper Tungsten and Silver Tungsten Metals.
With a full service machine shop, we have capabilities to furnish components complete to customer specifications.
Our Indianapolis, IN facility is both ISO9001 and AS9100 Certified. In addition we are both ITAR and DFARS Compliant.
The high-density properties of tungsten are useful as aircraft weights & counterbalances, radiation shielding and durable electrical contacts.
We serve leading Aircraft Manufacturers, Defense Contractors, Medical Equipment Builders, Machine Tooling Manufacturers and Oil & Gas Measurement Instrument Makers.
Our focus on customer satisfaction has facilitated the grown of our company. With over 1,100 active customers and machining over 5,000 different part numbers, we still maintain an On-Time-Delivery rating of 96%.
Offices: 4701 Massachusetts Ave, Indianapolis, Indiana 46218, US
High quality tungsten metal products made in the USA.
A Plansee company since 2022.
Industry
Primary Metal Manufacturing
Company size
51-200 employees
Founded
1978
Headquarters
Indianapolis, Indiana
LinkedIn followers
904
Mi-Tech Tungsten Metals is a US based manufacturer of Tungsten Alloys, Copper Tungsten and Silver Tungsten Metals.
With a full service machine shop, we have capabilities to furnish components complete to customer specifications.
Our Indianapolis, IN facility is both ISO9001 and AS9100 Certified. In addition we are both ITAR and DFARS Compliant.
The high-density properties of tungsten are useful as aircraft weights & counterbalances, radiation shielding and durable electrical contacts.
We serve leading Aircraft Manufacturers, Defense Contractors, Medical Equipment Builders, Machine Tooling Manufacturers and Oil & Gas Measurement Instrument Makers.
Our focus on customer satisfaction has facilitated the grown of our company. With over 1,100 active customers and machining over 5,000 different part numbers, we still maintain an On-Time-Delivery rating of 96%.
Offices: 4701 Massachusetts Ave, Indianapolis, Indiana 46218, US