Little Rock, Arkansas, United States · On-site
If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive Group is a family-owned…
Skills: Customer Service, Service Scheduling, Cost Estimation, Vehicle Inspection, Reynolds And Reynolds
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Acts as the primary liaison between customers and service technicians to ensure accurate vehicle repair and maintenance. Responsibilities include scheduling appointments, providing cost estimates, and maintaining high customer satisfaction standards.
Requires a high school diploma and at least one year of experience as a service advisor, preferably within a dealership. Proficiency in Reynolds and Reynolds software and strong computer skills are required.
If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive Group is a family-owned business dedicated to our employees’ success and growth. With six locations in the Natural State (Arkansas), opportunities abound!
ESSENTIAL DUTIES: To ensure excellent customer service, by providing accurate and effective advice to every customer. Service advisors are known as the liaison between the customer and service technicians.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION: High school diploma or equivalent. Bachelor’s degree in business-related field preferred.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The employee is regularly required to sit, stand, and walk. Occasionally required to climb; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally expected to travel, however the normal day-to-day operations will be conducted in a professional dealership setting. The noise level in the work environment is usually moderate.
PRE-EMPLOYMENT SCREENING: Motor vehicle record, drug screen, and background checks required.
The company reserves the right to review and change responsibilities, job duties, and/or skills at any time, with or without notice. This job description is not intended to maintain a complete list of all responsibilities, duties, and/or skills required for this job. Your employment is “At Will”, which means you may be terminated at any time and for any reason, with or without advance notice. Employees are also free to quit at any time. Therefore, this job description is not a contract of employment. The company is an equal opportunity employer. It is our policy to provide equal employment opportunity (EEO) to all qualified persons regardless of race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state, and local laws.
Here at Mercedes-Benz of Little Rock, we always strive to be the number one automotive solution for drivers throughout Little Rock, North Little Rock, Benton AR, Bryant AR and Conway AR! We achieve that goal by supplying a vast selection of new and used cars, simple financing solutions and exceptional auto repairs and service. Of course, it's our legendary customer service that will keep you coming back to us year after year! Check out our website and come see us today!
Offices: 8 Colonel Glenn Plaza Dr, Little Rock, Arkansas 72210, US
Here at Mercedes-Benz of Little Rock, we always strive to be the number one automotive solution for drivers throughout Little Rock, North Little Rock, Benton AR, Bryant AR and Conway AR! We achieve that goal by supplying a vast selection of new and used cars, simple financing solutions and exceptional auto repairs and service. Of course, it's our legendary customer service that will keep you coming back to us year after year! Check out our website and come see us today!
Offices: 8 Colonel Glenn Plaza Dr, Little Rock, Arkansas 72210, US
